Freshdesk + Slack Integration

Integrately lets you integrate Freshdesk and Slack instantly - without any learning curve.
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Create Automation

Ticket is updated in Freshdesk
Ticket note is created in Freshdesk
Ticket is created in Freshdesk
Message is posted on private channel in Slack
Group message is received in Slack
Direct message is received in Slack
Reaction is added in Slack
Channels is created in Slack
Custom emoji is added in Slack
User is created in Slack
File is created in Slack

Create Ticket in Freshdesk
Add Notes to a Ticket in Freshdesk
Update ticket in Freshdesk
Get ticket by Id in Freshdesk
Create Contact in Freshdesk
Update contact in Freshdesk
Create Company in Freshdesk
Search company in Freshdesk
Search contact in Freshdesk
Create Forum in Freshdesk
Create Forum Category in Freshdesk
Get group by Id in Freshdesk
Get agent by Id in Freshdesk
Create a forum topic in Freshdesk
Send group message in Slack
Send direct message in Slack
Send private channel message in Slack
Reply to channel message in Slack
Search message in Slack
Invite user to channel in Slack
Search user by email in Slack
Update profile in Slack
Create channel in Slack
Set channel topic in Slack
Get user by id in Slack
Search user in Slack
Set status in Slack
Get Message Permalink in Slack
Add reminder in Slack

3x-10x Less Expensive Than Zapier

Zapier

😐

750 Tasks

in $19.⁹⁹

Integrately

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2,000 Tasks

in $19.⁹⁹

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Integrate Freshdesk & Slack In 1 Click
And Save Time & Money Both

Integrately is 1 click integration platform for non-techies. It is the only platform with millions of ready-to-activate integrations! With Integrately, you can integrate Freshdesk & Slack with 1100+ apps in the next few minutes, without any technical skills and zero learning curve. Just find your automation and activate it.

You Can Also Integrate Freshdesk & Slack With 1100+ Other Apps

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations

Slack brings all your communication together in one place. You can easily share and search for files, automate your workflow with bots, and message your team members for group conversations - be it your computer, phone or tablet.

See Slack Integrations