Simplesat + Zammad Integration

Connect Simplesat to Zammad in 1 click

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Popular Simplesat + Zammad Workflows

Translate and Create a ticket in Zammad when New feedback is received in Simplesat

This automation allows you to automatically detect the language when New feedback is received in Simplesat, translate it to a different language using Google Translate, and Create a ticket in Zammad. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. Simplesat: Whenever New feedback is received, the automation will be triggered.
2. Google Translate: Pass the text content from Simplesat to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from Simplesat to your desired language.
5. Zammad: The translated content will be used to Create a ticket in Zammad, ensuring that customer inquiries or support requests are handled in the desired language.

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Feedback is received in Simplesat

Create ticket in Zammad
Update ticket in Zammad
Search ticket in Zammad
Delete ticket in Zammad
Create user in Zammad
Search user in Zammad
Create organization in Zammad
Delete organization in Zammad
Search organisation in Zammad
Send email in Zammad

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You Can Also Connect Simplesat or Zammad With 1200+ Other Apps

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback. It helps you track CSAT (Customer Satisfaction), CES (Customer Effort Score) and NPS (Net Promoter Score) feedback.

See Simplesat Integrations

Zammad is a customer service software for helpdesks, call centers, and ticketing. It helps you build an efficient helpdesk, manage your customer relationships from start to finish, and turn one-time customers into repeat buyers.

See Zammad Integrations