Sessions + Spoke Integration

You're hosting webinars and tracking attendee bookings in Sessions, but your helpdesk tracking only updates when someone manually exports records, so the ticket counts you're reporting against are always hours behind — with this integration, every new booking lands in your helpdesk instantly and your data stays current.

You're managing incoming participant queries from Sessions events, but urgent requests sit unnoticed in email inboxes until a customer complains, so your resolution times suffer — with this integration, every booking automatically generates a helpdesk ticket and your team responds immediately.

You're hosting client demos in Sessions while tracking account health in Spoke, but your support team misses critical follow-up signals because notes aren't synced, so client satisfaction drops — with this integration, every session update flows directly into your helpdesk records.

You're handling high volumes of employee meeting requests and IT support tickets across multiple channels, but manual routing causes missed requests and frustrated staff, so your support queue gets overwhelmed — with this integration, every request is automatically categorised and routed.

You depend on webinar hosts to manually hand over attendee action items and takeaways after every Sessions event, but important follow-up tasks get dropped in the shuffle, so projects stall — with this integration, every takeaway instantly creates an actionable helpdesk task.

You're running onboarding webinars and training sessions in Sessions, but keeping employee training logs updated in Spoke requires tedious manual copying, so your audit history contains gaps — with this integration, every registration and completion syncs seamlessly.