ServiceM8 + Vapi Integration

Integrate ServiceM8 to Vapi in one click, or tell Integrately AI how you want each job handled. Trigger outbound voice calls, create chats, update client records, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
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2.

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Ready WorkflowsReady Workflows Β  for ServiceM8 + Vapi Integration

Trigger outbound calls, start chats, handle job status updates, and route customer communications, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your ServiceM8 + Vapi flow

Sync your voice workflows with scheduling, email, messaging, and finance tools to keep your entire business aligned. Pick a combination and activate it in one click.

ServiceM8
Vapi
+
Google CalendarGoogle Calendar (3)
+
GmailGmail (3)
+
TwilioTwilio (3)
+
StripeStripe (3)
+
XeroXero (3)
+
SlackSlack (3)
S
G
V
Create a Google Calendar event for every new job created in ServiceM8, and trigger an outbound phone call in Vapi
New ServiceM8 jobs instantly create calendar events and prompt an outbound Vapi call, keeping your schedule and voice agents synchronized.
S
G
V
When a ServiceM8 job status is changed, update the Google Calendar event and create a chat in Vapi
Calendar schedules update automatically when ServiceM8 jobs change status, while Vapi opens a new chat to brief your agents.
S
G
V
When a ServiceM8 job quote is accepted, update your Google Calendar schedule and trigger an outbound phone call in Vapi
Accepted quotes instantly secure calendar time and trigger an outbound Vapi call to confirm project details with the client.

Supported triggers and actions for ServiceM8 and Vapi

Mix and match to build the exact automation you need

ServiceM8
ServiceM8 Triggers & Actions
Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
Try it β†’
Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
Try it β†’
Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
Try it β†’
Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
Try it β†’
Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
Try it β†’
Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
Try it β†’
Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
Try it β†’
Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
Try it β†’
Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
Try it β†’
Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
Try it β†’
Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
Try it β†’
Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
Try it β†’
Instant
Company is created in ServiceM8
Triggers automation when a new company is created
Try it β†’
Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
Try it β†’
Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
Try it β†’
Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
Try it β†’
Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
Try it β†’
Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
Try it β†’
Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
Try it β†’
Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
Try it β†’
Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
Try it β†’
Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
Try it β†’
Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
Try it β†’
Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
Try it β†’
Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
Try it β†’
Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
Try it β†’
Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
Try it β†’
Search client in ServiceM8
Searches client by name
Try it β†’
Get job details by UUID in ServiceM8
Retrieve job details using UUID
Try it β†’
Get staff by UUID in ServiceM8
Retrieve staff details using UUID
Try it β†’
Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
Try it β†’
Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
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Create a job in ServiceM8
Creates a new job
Try it β†’
Create a client in ServiceM8
Creates a new client record
Try it β†’
Vapi
Vapi Triggers & Actions
No trigger is available
Create outbound phone call in Vapi
Initiates an outbound phone call
Try it β†’
Create chat in Vapi
Starts a new chat session
Try it β†’
Create squad in Vapi
Establishes a new squad group
Try it β†’

What can you automate with ServiceM8 + Vapi?

Streamline your service business by connecting job updates to automated voice calls, chats, and team notifications.

What you can automate?
πŸ“ž
Trigger outbound voice calls instantly from new jobs
Launch an outbound phone call in Vapi automatically the moment a new job is created in ServiceM8, ensuring zero delay in client outreach.
πŸ“‹
Capture every submitted form and job detail
Map custom form submissions and job notes from ServiceM8 straight into your Vapi conversations to brief your AI agents accurately.
πŸ””
Notify your team as soon as quotes are accepted
Alert dispatchers and team channels immediately when a job quote is accepted in ServiceM8, keeping everyone aligned on next steps.
πŸ”€
Route calls based on job status changes
Trigger different Vapi workflows or outbound calls depending on whether a job is queued, checked in, or completed in ServiceM8.
πŸ”„
Keep records updated as job statuses evolve
Synchronize status changes, notes, and completions across your apps automatically without manual re-entry.
πŸ‘€
Create clients and avoid duplicate profiles
Automatically check for existing client records in ServiceM8 before creating new profiles and initiating Vapi outreach.
πŸ’³
Handle invoices and payment follow-ups
Trigger automated payment reminder calls in Vapi whenever job invoices are sent or paid in ServiceM8.
πŸ’¬
Extend your voice flows to team messaging apps
Combine ServiceM8 and Vapi with Slack or Gmail to notify staff and send client emails in a single multi-step automation.
And much more...

Who is ServiceM8 + Vapi integration for?

Service businesses, dispatchers, and operations teams automate their client outreach, job scheduling, and voice communications without writing code.

Operations managers
Operations managers
Dispatch coordinators
Dispatch coordinators
Client success leads
Client success leads
Service business owners
Service business owners
Field technicians
Field technicians
Quality assurance leads
Quality assurance leads
πŸ“ˆ
Operations managers
You oversee daily dispatch numbers and response times, but manual calling logs leave your reporting dashboards incomplete and outdated β€” with this integration, every job event triggers instant voice workflows and keeps your metrics accurate.
⚑
Dispatch coordinators
You need to initiate client contact the moment a service ticket is created, but manual dialing slows down your response times and frustrates customers β€” with this integration, outbound calls fire immediately upon job creation.
🀝
Client success leads
You answer to customers who expect instant updates after quoting or booking, but manual follow-up messages always arrive too late β€” with this integration, conversational voice agents engage clients seconds after status changes.
πŸ“Š
Service business owners
Your booking volume is too high for staff to keep up with manual outbound calls and chat logging, leading to missed opportunities β€” with this integration, automated voice workflows handle outreach at scale effortlessly.
πŸ› οΈ
Field technicians
You depend on office staff to hand over job details and client notes before heading out, but communication bottlenecks cause delays β€” with this integration, job updates sync instantly to voice agents and mobile tools.
πŸ“‹
Quality assurance leads
You need a reliable history of every customer interaction, but manual record-keeping results in missing call logs and blind spots β€” with this integration, every call and chat is logged automatically against the job.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate ServiceM8 + Vapi

Build and manage your ServiceM8 + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect ServiceM8 + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect ServiceM8 to Vapi?
Frequently Asked Questions
You can connect ServiceM8 to Vapi in 1 click using ready templates on Integrately, or use Integrately AI to build your custom workflow. You can also connect Google Calendar, Gmail, Slack, and 1,500+ other apps.
Can I trigger an outbound Vapi call when a new job is created in ServiceM8?
Frequently Asked Questions
Can I connect ServiceM8, Vapi, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for ServiceM8 and Vapi?
Frequently Asked Questions
How does ServiceM8 handle job data when connected to Vapi?
Frequently Asked Questions
Can Vapi handle outbound calling rules based on ServiceM8 triggers?
Frequently Asked Questions
Do I need coding skills to integrate ServiceM8 and Vapi?
Frequently Asked Questions
Is the ServiceM8 and Vapi integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries β€” just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect ServiceM8 or Vapi With 1500+ Other Apps

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