SendGrid + Toky Integration

Integrate SendGrid to Toky in one click, or tell Integrately AI how you want each contact handled. Receive a text message in Toky, create or update a contact in SendGrid, send an email, and log customer interactions automatically.

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1.
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
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2.
  • SendGrid
    Create or update contact in SendGrid
  • SendGrid
    Send email in SendGrid
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky

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Ready Workflows Ready Workflows for SendGrid + Toky Integration

Sync incoming text messages to create contacts, send welcome emails, route calls, and log customer communications, all in just one click.

Most popular automationmost-popular-automations
Toky + SendGrid Integration

Send email from SendGrid for new message received in Toky

There are many reasons why you would want to send an email in SendGrid when a text message is received in Toky.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your SendGrid + Toky flow

Keep your CRM updated, notify your support team in chat, and schedule follow-up meetings whenever calls or messages arrive. Pick a combination and activate it in one click.

SendGrid
Toky
+
HubspotHubspot (4)
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SalesforceSalesforce (3)
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SlackSlack (3)
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CalendlyCalendly (3)
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StripeStripe (3)
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GmailGmail (3)
T
S
H
Create a SendGrid contact from every Toky text message, and add it to HubSpot automatically
Toky text messages instantly create or update contacts in SendGrid and add them to HubSpot without manual data entry.
T
S
H
Send a SendGrid email after a Toky call, and log the follow-up task in HubSpot
Trigger an email in SendGrid following a Toky call while automatically creating a task in HubSpot for your sales reps.
T
H
S
When a Toky voice mail arrives, search the contact in HubSpot and update SendGrid
Process incoming Toky voice mails by verifying contact records in HubSpot and updating SendGrid lists.
T
S
H
Use Claude to evaluate Toky call transcripts, update HubSpot, and send a SendGrid summary email
Analyze incoming call details with Claude before updating HubSpot and dispatching a summary via SendGrid.

Supported triggers and actions for SendGrid and Toky

Mix and match to build the exact automation you need

SendGrid
SendGrid Triggers & Actions
No trigger is available
Create or update contact in SendGrid
Creates or updates a contact
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Send email in SendGrid
Sends an email to a recipient
Try it →
Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
Try it →
Instant
Call is received in Toky
Triggers the automation when a call is received
Try it →
Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
Try it →
Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
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Search Contact in Toky
Finds and retrieves contact information
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What can you automate with SendGrid + Toky?

Streamline your communication workflow by connecting phone calls and messages to email campaigns and contact management.

What you can automate?
📞
Sync phone calls to email campaigns automatically
Capture every inbound phone call received in Toky and instantly create or update corresponding contact records in SendGrid to keep your marketing lists accurate.
💬
Turn text messages into contact updates
Map all incoming text message details from Toky straight into SendGrid contact profiles so your marketing team always has up-to-date subscriber information.
⚡
Trigger instant email responses for missed calls
Send automated email acknowledgments via SendGrid the moment a voice mail or call is received in Toky to ensure rapid prospect engagement.
🔀
Route communications based on message content
Evaluate incoming text messages or call transcripts from Toky and route them to specific SendGrid campaigns or team members accordingly.
🔄
Keep contact information updated across platforms
Ensure contact details modified in Toky are immediately reflected in SendGrid without requiring manual data entry or batch imports.
🔍
Search and update existing records intelligently
Look up existing contact profiles before creating new entries in SendGrid to prevent duplicate records when calls arrive in Toky.
📋
Manage voice mail follow-up tasks seamlessly
Convert incoming Toky voice mails into structured contact updates and dispatch confirmation emails through SendGrid immediately.
🔌
Extend your workflow to external CRM apps
Connect your SendGrid and Toky automation flow to HubSpot or Slack to notify teams and log interaction histories across your entire tech stack.
And much more...

Who is SendGrid + Toky integration for?

Customer support teams, call center managers, and sales representatives benefit by streamlining telecom and email communication without manual data entry or missed follow-ups.

Performance marketers
Performance marketers
Support managers
Support managers
Account executives
Account executives
Sales representatives
Sales representatives
Operations leads
Operations leads
Customer success leads
Customer success leads
📈
Performance marketers
You're running campaigns across multiple channels but your email lists only update when someone manually exports contacts, so the engagement counts you're optimising against are always a few hours behind — with this integration, every new contact lands in SendGrid instantly and your outreach stays current.
📞
Support managers
You're overseeing inbound phone calls and voice mails but support tickets often get missed during peak hours, so customer response times stretch beyond acceptable limits — with this integration, every call received in Toky triggers immediate email follow-ups and keeps your support queue organized.
🤝
Account executives
You're managing client consultations and phone conversations but contact details rarely match across your telecom and email tools, so important prospect notes end up lost in transit — with this integration, every call and message automatically updates your SendGrid records for flawless follow-up.
⚡
Sales representatives
You're handling high volumes of inbound text messages and need to sync prospects into marketing lists by hand, so valuable selling hours are wasted on admin work — with this integration, every text message received in Toky instantly populates SendGrid contacts without manual copy-pasting.
📊
Operations leads
You're tracking communication workflows across disparate phone and email platforms that refuse to communicate, so your operational data remains fragmented — with this integration, every inbound voice mail and call updates your central database automatically.
🗂️
Customer success leads
You're monitoring client communications and rely on accurate contact histories to prevent churn, but missing call logs leave blind spots in your records — with this integration, every interaction captured in Toky syncs directly to SendGrid to maintain a complete history.
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Why choose Integrately to automate SendGrid + Toky

Build and manage your SendGrid + Toky automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SendGrid + Toky with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect SendGrid to Toky?
Frequently Asked Questions
You can connect SendGrid to Toky in 1 click using ready-made workflows on Integrately or by asking Integrately AI to build the automation and map the fields for you.
Can I automatically create SendGrid contacts when a Toky call or text arrives?
Frequently Asked Questions
Can I connect SendGrid, Toky, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for SendGrid and Toky?
Frequently Asked Questions
How does SendGrid handle contact updates in this integration?
Frequently Asked Questions
Can Toky voice mails trigger automated email messages?
Frequently Asked Questions
Do I need coding skills to automate SendGrid and Toky?
Frequently Asked Questions
Is the SendGrid and Toky integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

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