Send email from Salesforce Marketing Cloud for new message received in WA.Team
There are many reasons why you would want to send an email in Salesforce Marketing Cloud when a text message is received in WA.Team.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.
No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See morePerhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.
No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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