Salesforce Marketing Cloud + SMS Gateway Center Integration

Integrate Salesforce Marketing Cloud to SMS Gateway Center in one click, or tell Integrately AI how you want each subscriber handled. Capture incoming messages, create or update subscriber records, validate email addresses, and trigger follow-up actions automatically.

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1.
  • SMS Gateway Center
    Inbound SMS is received in SMS Gateway Center Instant
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2.
  • Salesforce Marketing Cloud
    Insert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Upsert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Sends transactional email using TriggerSend in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Create subscriber in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Validate email address in Salesforce Marketing Cloud
  • SMS Gateway Center
    Send single/batch SMS in SMS Gateway Center

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Ready Workflows Ready Workflows for Salesforce Marketing Cloud + SMS Gateway Center Integration

Capture incoming messages, create subscribers, insert data extension records, validate email addresses, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
SMS Gateway Center + Salesforce Marketing Cloud Integration

Send email from Salesforce Marketing Cloud for new sms received in SMS Gateway Center

There are many reasons why you would want to send an email in Salesforce Marketing Cloud when a text message is received in SMS Gateway Center.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of sms.

No matter what your reason, setting up email notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Salesforce Marketing Cloud + SMS Gateway Center flow

Route incoming SMS data to your CRM, log records in spreadsheets, alert your team in chat, and trigger customer follow-ups. Pick a combination and activate it in one click.

Salesforce Marketing Cloud
SMS Gateway Center
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SalesforceSalesforce (4)
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Google SheetsGoogle Sheets (4)
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HubSpotHubSpot (4)
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SlackSlack (4)
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TypeformTypeform (4)
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StripeStripe (4)
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S
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Send an SMS via SMS Gateway Center and create a subscriber in Salesforce Marketing Cloud when a Salesforce lead is created.
New Salesforce leads immediately trigger an SMS via SMS Gateway Center and create a subscriber in Salesforce Marketing Cloud, eliminating manual data entry.
S
S
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When a Salesforce contact is updated, send an SMS via SMS Gateway Center and insert a data extension record in Salesforce Marketing Cloud.
Keep subscriber data synchronized across platforms the moment contact details change in Salesforce.
S
S
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If a Salesforce opportunity changes stage, send an SMS via SMS Gateway Center and upsert a data extension record in Salesforce Marketing Cloud.
Track deal progression by updating data extension records and sending notifications automatically.
S
S
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When a Salesforce task is created, send an SMS via SMS Gateway Center and validate the email address in Salesforce Marketing Cloud.
Ensure email accuracy and notify teams instantly whenever a new task is logged in Salesforce.

Supported triggers and actions for Salesforce Marketing Cloud and SMS Gateway Center

Mix and match to build the exact automation you need

Salesforce Marketing Cloud
Salesforce Marketing Cloud Triggers & Actions
No trigger is available
Insert data extension record in Salesforce Marketing Cloud
Adds a new record to a data extension within a particular system
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Upsert data extension record in Salesforce Marketing Cloud
Updates or inserts a record into a data extension to ensure that it's up-to-date
Try it →
Sends transactional email using TriggerSend in Salesforce Marketing Cloud
Sends a transactional email using triggersend
Try it →
Create subscriber in Salesforce Marketing Cloud
Adds new users to the subscription list
Try it →
Validate email address in Salesforce Marketing Cloud
Confirm the validity of an email address
Try it →
SMS Gateway Center
SMS Gateway Center Triggers & Actions
Instant
Inbound SMS is received in SMS Gateway Center
Triggers the automation when a new message is received
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Send single/batch SMS in SMS Gateway Center
Sends single or batch sms messages
Try it →

What can you automate with Salesforce Marketing Cloud + SMS Gateway Center?

Streamline your marketing workflows by connecting inbound SMS responses directly to your Salesforce Marketing Cloud subscriber lists and data extensions.

What you can automate?
🚀
Sync inbound SMS to subscriber records
Automatically capture inbound text messages from SMS Gateway Center and create corresponding subscribers in Salesforce Marketing Cloud without lifting a finger.
📋
Capture every data extension field
Map available message parameters into separate Salesforce Marketing Cloud data extension columns instead of only names and phone numbers.
🔔
Alert teams as soon as messages arrive
Trigger immediate notifications when new customer responses are received, ensuring your team never misses an urgent inquiry.
🔀
Route records based on message content
Perform different actions depending on keywords submitted in the inbound SMS, directing VIP inquiries to specialized data extensions.
🔄
Keep marketing records up to date
Automatically upsert data extension records whenever customer information changes, maintaining complete database hygiene.
🛡️
Prevent duplicate subscriber creation
Check existing records before adding new entries, ensuring your subscriber lists remain clean and free of duplicates.
⚙️
Handle status changes dynamically
Update customer profiles and trigger follow-up communications when message statuses or subscription preferences change.
🌐
Extend flows to popular CRM tools
Connect your core automation pipeline to HubSpot or Salesforce to log complete customer journeys across platforms.
And much more...

Who is Salesforce Marketing Cloud + SMS Gateway Center integration for?

Connecting Salesforce Marketing Cloud and SMS Gateway Center helps marketers, sales teams, and operations professionals sync inbound customer communications and subscriber records instantly without manual data entry.

Marketing Analysts
Marketing Analysts
Customer Support Teams
Customer Support Teams
Client Account Managers
Client Account Managers
Operations Coordinators
Operations Coordinators
Sales Development Reps
Sales Development Reps
Data Compliance Officers
Data Compliance Officers
📈
Marketing Analysts
You're tracking campaign metrics across different messaging channels but subscriber records only update when someone manually exports data, so your conversion numbers are always a few hours behind — with this integration, every subscriber lands in your database instantly and your campaign reports stay current.
⚡
Customer Support Teams
You need to act fast on customer inquiries coming through text messages, but finding out about inbound SMS messages hours later delays your response times — with this integration, every incoming message triggers instant subscriber creation and data updates so your support team can reply immediately.
📊
Client Account Managers
You answer to stakeholders who want to see real-time engagement data, but manual syncing leaves frustrating gaps in your progress reports — with this integration, every communication is logged automatically and client reporting becomes completely transparent.
🔄
Operations Coordinators
The volume of inbound customer messages is too high for anyone to keep up with by hand, leading to missed records and disorganized subscriber lists — with this integration, every incoming interaction is handled instantly and your data stays perfectly organized.
🎯
Sales Development Reps
You own the outreach step and depend on marketing campaigns to hand over qualified leads, but manual lead creation causes frustrating bottlenecks — with this integration, every incoming SMS prospect is pushed directly into your CRM environment without delay.
📁
Data Compliance Officers
You need a reliable audit history for all customer communications, but manual record-keeping keeps leaving incomplete trails — with this integration, every subscriber action and message event is recorded accurately for compliance reviews.
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Why choose Integrately to automate Salesforce Marketing Cloud + SMS Gateway Center

Build and manage your Salesforce Marketing Cloud + SMS Gateway Center automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Salesforce Marketing Cloud + SMS Gateway Center with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesforce Marketing Cloud to SMS Gateway Center?
Frequently Asked Questions
You can connect Salesforce Marketing Cloud to SMS Gateway Center easily using 1-click ready workflows or Integrately AI. With 42,000+ active users and 1,500+ integrations including Google Sheets, HubSpot, and Slack, your automation is live in minutes.
Can I automatically create subscribers in Salesforce Marketing Cloud when an SMS is received in SMS Gateway Center?
Frequently Asked Questions
Can I connect Salesforce Marketing Cloud, SMS Gateway Center, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Salesforce Marketing Cloud and SMS Gateway Center?
Frequently Asked Questions
How does Salesforce Marketing Cloud handle data extensions and subscriber creation during automation?
Frequently Asked Questions
How does SMS Gateway Center handle inbound messages in workflows?
Frequently Asked Questions
Do I need coding skills to automate Salesforce Marketing Cloud and SMS Gateway Center?
Frequently Asked Questions
Is the Salesforce Marketing Cloud and SMS Gateway Center integration free?
Frequently Asked Questions
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