Rocket.Chat + Toky Integration

Integrate Rocket.Chat to Toky in one click, or tell Integrately AI how you want each call handled. Alert your team in Rocket.Chat, create a contact in Toky, log call details, and trigger follow-up actions automatically.

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1.
  • Rocket.Chat
    Message is posted anywhere in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to channel in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to private group in Rocket.Chat Instant
  • Rocket.Chat
    Channel is created in Rocket.Chat
  • Rocket.Chat
    Private group is created in Rocket.Chat
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
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2.
  • Rocket.Chat
    Send channel message in Rocket.Chat
  • Rocket.Chat
    Send direct message in Rocket.Chat
  • Rocket.Chat
    Send private group message in Rocket.Chat
  • Rocket.Chat
    Create channel in Rocket.Chat
  • Rocket.Chat
    Search Channel in Rocket.Chat
  • Rocket.Chat
    Create private group in Rocket.Chat
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky

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Ready Workflows Ready Workflows for Rocket.Chat + Toky Integration

Notify your team about incoming calls, log new contacts, post voicemail summaries, and trigger follow-up messages, all in just one click.

Most popular automationmost-popular-automations
Rocket.Chat + Toky Integration

Send message from Toky for new message received in Rocket.Chat

There are many reasons why you would want to send an message in Toky when a text message is received in Rocket.Chat.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Rocket.Chat + Toky flow

Log call details in your CRM, notify support teams, and keep records updated across your stack. Pick a combination and activate it in one click.

Rocket.Chat
Toky
+
HubSpotHubSpot (6)
+
ZendeskZendesk (4)
+
SalesforceSalesforce (4)
+
PipedrivePipedrive (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
T
H
R
Create a HubSpot contact for every new call received in Toky, and notify your team on Rocket.Chat.
Incoming Toky calls immediately create HubSpot contacts and alert your team in Rocket.Chat, ensuring no lead is missed.
T
H
R
Create a HubSpot task when a text message is received in Toky, and post an update in Rocket.Chat.
Toky text messages instantly generate HubSpot tasks and notify your team in Rocket.Chat for immediate action.
H
T
R
When a HubSpot deal updates, send a text message in Toky and post a channel message in Rocket.Chat.
HubSpot deal updates trigger automated text messages in Toky and team notifications in Rocket.Chat.
T
H
R
Create a HubSpot contact for every voicemail received in Toky, and notify your team in Rocket.Chat.
Voicemails received in Toky automatically create HubSpot contacts and alert your team in Rocket.Chat.
T
C
H
R
Use ChatGPT to summarise every call received in Toky, create a HubSpot contact, and post the brief in Rocket.Chat.
ChatGPT generates concise call summaries from Toky calls to update HubSpot contacts and notify Rocket.Chat channels.
T
H
Z
R
When a call is received in Toky, create a contact in HubSpot, create a support ticket in Zendesk, and notify your team in Rocket.Chat.
Toky calls generate HubSpot contacts and Zendesk support tickets while notifying your team in Rocket.Chat.

Supported triggers and actions for Rocket.Chat and Toky

Mix and match to build the exact automation you need

Rocket.Chat
Rocket.Chat Triggers & Actions
Instant
Message is posted anywhere in Rocket.Chat
Triggers the automation when a new message is posted anywhere
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Instant
Message is posted to channel in Rocket.Chat
Triggers the automation when a new message is posted to a channel
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Instant
Message is posted to private group in Rocket.Chat
Triggers the automation when a new message is posted to a private group
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Channel is created in Rocket.Chat
Triggers the automation when a new channel is created
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Private group is created in Rocket.Chat
Triggers the automation when a private group is created
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Send channel message in Rocket.Chat
Sends a message to a channel
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Send direct message in Rocket.Chat
Sends a private message to a recipient
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Send private group message in Rocket.Chat
Sends a private message to a selected group of users
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Create channel in Rocket.Chat
Creates a new channel
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Search Channel in Rocket.Chat
Searches for a channel
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Create private group in Rocket.Chat
Creates a new private group
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Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
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Instant
Call is received in Toky
Triggers the automation when a call is received
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Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
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Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
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Search Contact in Toky
Finds and retrieves contact information
Try it →

What can you automate with Rocket.Chat + Toky?

Streamline your communication workflows by connecting call center events directly to team chat notifications.

What you can automate?
📞
Notify your team on every incoming call
Post instant channel messages in Rocket.Chat whenever a new call is received in Toky so agents can respond immediately.
📝
Capture every submitted caller detail
Extract caller numbers, timestamps, and call notes into structured records instead of relying on manual note-taking.
💬
Alert the right person instantly
Direct specific voicemail notifications and text messages to designated private groups or direct messages in Rocket.Chat.
🔀
Route workflows based on submitted fields
Send high-priority alerts for long calls while routing standard inquiries to general support channels.
🔄
Keep records updated as calls occur
Synchronise customer interaction logs automatically across your database whenever communication happens.
🗂️
Create or update contacts without duplicates
Search existing database records before creating new contacts to maintain clean customer profiles.
📋
Handle later communication status changes
Automate follow-up actions when voicemails are transcribed or text messages receive replies.
🔗
Extend your workflow to external apps
Connect your core pair with HubSpot or Google Sheets to build comprehensive multi-step automations.
And much more...

Who is Rocket.Chat + Toky integration for?

Teams connecting Rocket.Chat and Toky eliminate manual logging, improve response times, and keep call center metrics synchronised across their workspace.

Operations managers
Operations managers
Customer support leads
Customer support leads
Account managers
Account managers
Sales representatives
Sales representatives
Call center supervisors
Call center supervisors
IT and telecom administrators
IT and telecom administrators
📈
Operations managers
You rely on accurate call logs to evaluate team performance, but manual tracking leads to stale data and reporting blind spots — with this integration, every new call record populates your workspace instantly and your metrics stay current.
⚡
Customer support leads
You need to act fast when urgent inquiries arrive, but missed call alerts and delayed notifications leave customers waiting too long — with this integration, every inbound communication triggers instant team alerts and faster resolution times.
🤝
Account managers
You answer to clients who expect immediate visibility into their support requests and phone consultations, but disconnected communication channels cause frustrating delays — with this integration, every client interaction is logged and shared with stakeholders automatically.
📊
Sales representatives
The volume of daily phone calls and text messages is too high for anyone to keep up with by hand, leading to forgotten follow-ups — with this integration, every contact and interaction is captured without manual data entry.
🔄
Call center supervisors
You own the hand-off between phone agents and internal support teams, but manual communication creates bottlenecks and lost context — with this integration, every ticket and contact flows smoothly between platforms.
🛡️
IT and telecom administrators
You need a reliable audit history of all telecom activity, but manual record-keeping keeps leaving gaps in your database — with this integration, every call, text, and voicemail is recorded accurately across your tools.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Rocket.Chat + Toky

Build and manage your Rocket.Chat + Toky automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Rocket.Chat + Toky with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Rocket.Chat to Toky?
Frequently Asked Questions
You can connect Rocket.Chat to Toky in 1 click using Integrately. Choose from pre-built templates or use Integrately AI to set up your workflow alongside apps like HubSpot, Zendesk, and Google Sheets.
Can I automatically send Rocket.Chat notifications when a Toky call is received?
Frequently Asked Questions
Can I connect Rocket.Chat, Toky, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Rocket.Chat and Toky?
Frequently Asked Questions
How does Rocket.Chat handle channel messages in automations?
Frequently Asked Questions
How does Toky handle inbound calls and voicemails?
Frequently Asked Questions
Can I automate Rocket.Chat and Toky without coding skills?
Frequently Asked Questions
Is the Rocket.Chat and Toky integration free?
Frequently Asked Questions
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You Can Also Connect Rocket.Chat or Toky With 1500+ Other Apps

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Toky
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