Send RingCentral message for new Twist message
Twist + RingCentral Integration
RingCentral + Twist Integration
Integrate RingCentral to Twist in one click, or tell Integrately AI how you want each voicemail handled. Transcribe messages, post updates to Twist, create follow-up threads, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Call is recorded in RingCentral- SMS is received in RingCentral Instant
- Call is missed in RingCentral Instant
- Call is received in RingCentral Instant
- Voicemail received in RingCentral Instant
Message is posted in conversation in Twist Instant- Comment is posted in thread in Twist Instant
- Thread is added to channel in Twist Instant
2.
- Create contact in RingCentral
- Send SMS in RingCentral
- Generate Ringout Call in RingCentral
- Search User in RingCentral
- Add message in Twist
- Get message by ID in Twist
- Add thread in Twist
- Get comment by ID in Twist
- Search thread in Twist
- Get thread by ID in Twist
- Add comment in Twist
- Get user by ID in Twist
Trusted by experts at...
Ready Workflows for RingCentral + Twist Integration
Capture voicemails, post conversation updates, keep team channels informed, and trigger follow-up threads, all in just one click.
Most popular automation
Send Twist message for new message received in RingCentral
If you're using RingCentral to send and receive message, there's an easy way to also send those messages directly from Twist. All you need is a Twist account and our integration enabled. Then, when an message is received in RingCentral, the message will automatically be sent to the specified Twist account.
This makes it easy to keep all your communication in one place without having to switch between apps. Give it a try today.
See moreThis makes it easy to keep all your communication in one place without having to switch between apps. Give it a try today.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your RingCentral + Twist flow
Bring CRM contacts, tasks, support tickets, and calendar events into your communication loop. Pick a combination and activate it in one click.
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Salesforce (4)
Salesforce (4) +
HubSpot (4)
HubSpot (4) +
Calendly (3)
Calendly (3) +
Asana (3)
Asana (3) +
Google Calendar (3)
Google Calendar (3) +
Zendesk (3)
Zendesk (3) R
S
T
Create a Salesforce contact when a RingCentral call is received, and post the details in Twist.
RingCentral callers instantly appear in Salesforce as new contacts while your Twist channel gets notified, eliminating manual data entry.
R
S
T
Notify your team in Twist when a new Salesforce lead is created from a RingCentral SMS.
Incoming RingCentral text messages generate Salesforce records and alert your team in Twist right away.
S
R
T
When a Salesforce lead status changes, update the RingCentral contact and post a thread in Twist.
Keep your RingCentral contact records aligned with Salesforce stage updates and keep Twist conversations informed.
S
T
R
Use Claude to summarise Salesforce call notes, save the summary in Twist, and alert your team.
Claude turns lengthy Salesforce records into concise Twist briefs for your team review.
Supported triggers and actions for RingCentral and Twist
Mix and match to build the exact automation you need
RingCentral Triggers & Actions
Twist Triggers & Actions
Instant
Message is posted in conversation in Twist
Triggers the automation when a new message is posted in a conversation
Try it → Instant
Comment is posted in thread in Twist
Triggers the automation when a new comment is posted in an existing thread
Try it → Instant
Thread is added to channel in Twist
Triggers the automation when a new thread is added to a channel
Try it → What can you automate with RingCentral + Twist?
Connect your communication tools to eliminate manual data entry and streamline team collaboration.
📞
Post voicemails to Twist conversations automatically
Send every new RingCentral voicemail directly into a designated Twist conversation so your entire team hears the message and can discuss follow-up steps immediately.
📝
Capture every submitted field and SMS text
Map all available RingCentral SMS details and caller metadata into your destination records instead of copying names and numbers by hand.
🔔
Notify your team instantly on Twist
Alert the right channel the moment a call is missed or a voicemail arrives, ensuring no customer inquiry falls through the cracks.
🔀
Route messages based on caller criteria
Direct specific call logs and SMS enquiries to different Twist channels depending on keywords or caller details.
🔄
Keep conversation threads up to date
Synchronise contact status changes and call records across your workspace so your team always views the latest information.
🛡️
Prevent duplicate contacts across apps
Search existing database records before creating new contacts to maintain a clean and organised directory.
⏱️
Handle call status changes and voicemails
Trigger automated workflows when calls are recorded, missed, received, or when new voicemails arrive in your system.
🔌
Extend workflows to Salesforce and other apps
Connect your RingCentral and Twist core pair with Salesforce, HubSpot, Asana, and other popular tools for multi-step automations.
And much more...
Who is RingCentral + Twist integration for?
Teams handling inbound client calls, voicemails, and team discussions benefit from streamlined communication and automated record keeping.
Performance analysts
Customer support leads
Account managers
Sales teams
Operations coordinators
Compliance officers
📈
Performance analysts
You're reviewing communication metrics across multiple channels but your reporting sheet only updates when someone manually exports call logs, so the volume counts you're analysing are always a few hours behind — with this integration, every new call record lands in your tracking sheets instantly and your data stays current.
⚡
Customer support leads
You need to respond to urgent voicemails quickly, but messages sit unnoticed in your phone system until someone checks the inbox manually, so clients experience frustrating delays — automating both apps means every voicemail triggers an instant team notification so your support staff can act without hesitation.
🤝
Account managers
You answer to clients who want immediate proof of follow-up after phone consultations, but keeping your team chat and contact logs aligned takes precious hours of administrative work — connecting these apps means every conversation update flows directly into discussion threads and records update automatically.
📈
Sales teams
The volume of inbound calls and text enquiries is too high for anyone to keep up by hand, leading to missed leads and dropped follow-up threads across your channels — with this integration, every new contact and text is logged and routed to the right discussion thread instantly.
🔄
Operations coordinators
You own the next step in client onboarding and depend on someone upstream to hand over call details, but manual handoffs frequently result in missing information and delayed timelines — automating both apps means every call and message detail is handed off instantly with zero friction.
🗂️
Compliance officers
You need a reliable history of all communication records but keep finding gaps where agents forgot to log calls or copy text conversations into your database — this integration means every interaction is captured and documented automatically with complete accuracy.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate RingCentral + Twist
Build and manage your RingCentral + Twist automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect RingCentral + Twist with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect RingCentral + Twist Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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in $19.99
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😍
2,000 Tasks
in $19.99
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Connect RingCentral + Twist Now
In Just 1 Click!
Frequently Asked Questions
How do I connect RingCentral to Twist?
You can connect RingCentral to Twist in just one click using ready templates or by asking Integrately AI to build the workflow. With 42,000+ active users and 1,500+ integrations, setting up your team communication flow takes minutes.
Can I automatically send RingCentral voicemails to Twist conversations?
Can I connect RingCentral, Twist, and Salesforce?
What is a good Zapier alternative for RingCentral and Twist?
How does RingCentral handle call and voicemail data during automation?
How does Twist handle incoming team messages and thread updates?
Do I need coding skills to automate RingCentral and Twist?
Is the RingCentral and Twist integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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