Zonka Feedback + Retently Integration
Integrate Retently to Zonka Feedback in one click, or tell Integrately AI how you want each survey response handled. Collect valuable feedback, trigger follow-up email surveys, update customer scores, and keep your feedback platform current automatically.
Free forever.Use premium features free for 14 days.1.
Survey response is received in Zonka Feedback
Survey response is created in Retently- Customer is created in Retently
- Company is created in Retently
- Overall metric score is updated in Retently
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- Send sms survey in Zonka Feedback
- Send email survey in Zonka Feedback
- Unsubscribe customer in Retently
- Create or Update Customer in Retently
- Search customer by email in Retently
- Tag a survey response in Retently
- Search company in Retently
- Create customer and Send survey in Retently
Trusted by experts at...
Ready Workflows for Zonka Feedback + Retently Integration
Collect feedback, trigger follow-up surveys, update metric scores, keep records synced, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Retently + Zonka Feedback flow
Sync customer insights to your CRM, alert your support team on chat, and keep financial or spreadsheet records updated instantly. Pick a combination and activate it in one click.
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Salesforce (8)
Salesforce (8) +
Hubspot (8)
Hubspot (8) +
Zendesk (8)
Zendesk (8) +
Slack (8)
Slack (8) +
Stripe (8)
Stripe (8) +
Google Sheets (8)
Google Sheets (8) R
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Add every new Retently survey response to Salesforce, and trigger a Zonka Feedback email survey
Retently survey responses appear in Salesforce as new leads instantly while Zonka Feedback sends an email survey, so your sales team never misses customer feedback.
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When a customer is created in Retently, update Salesforce and send a Zonka Feedback email survey
New Retently customers sync to Salesforce immediately and receive a Zonka Feedback email survey, keeping your records accurate across platforms.
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When a Retently overall metric score updates, update Salesforce and send a Zonka Feedback email survey
Metric score updates in Retently instantly update Salesforce records and trigger a Zonka Feedback email survey for follow-up.
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Create a Salesforce task for every Zonka Feedback survey response, and tag the response in Retently
Zonka Feedback survey responses create follow-up tasks in Salesforce while tagging the corresponding feedback in Retently automatically.
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If a Retently survey response indicates high satisfaction, update Salesforce and send an email survey in Zonka Feedback
High-scoring Retently responses update Salesforce accounts and trigger a specific Zonka Feedback email survey automatically.
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When a company is created in Retently, update Salesforce and send an SMS survey in Zonka Feedback
New companies in Retently update Salesforce profiles and trigger a Zonka Feedback SMS survey instantly.
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Use Claude to evaluate Retently survey feedback, update Salesforce, and send a Zonka Feedback email survey
Claude analyses Retently feedback responses, updates Salesforce with insights, and triggers a Zonka Feedback email survey.
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Turn every Retently survey response into a Salesforce contact, send a Zonka Feedback email survey, and log it in Google Sheets
Retently survey responses create Salesforce contacts, trigger Zonka Feedback email surveys, and log rows in Google Sheets.
Supported triggers and actions for Zonka Feedback and Retently
Mix and match to build the exact automation you need
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
Try it → What can you automate with Retently + Zonka Feedback?
Streamline your customer feedback operations by connecting survey collection, score tracking, and automated follow-ups.
🔄
Sync survey responses between platforms automatically
Trigger email surveys in Zonka Feedback the moment a survey response is created in Retently. Keep your feedback ecosystem fully aligned without lifting a finger.
📝
Capture every submitted feedback field
Map available survey response answers and overall metric scores directly into your destination records. Your reports become a much more reliable source for review.
🔔
Notify your team the moment feedback arrives
Send instant notifications or alerts to your team channels as soon as a customer completes a survey. Ensure prompt awareness of critical customer sentiments.
🔀
Route follow-ups based on submitted scores
Do something different depending on the score or rating a customer submits. Send specific email or SMS follow-up surveys based on their satisfaction level.
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Keep customer records updated as scores change
Automatically update customer profiles and metric scores in your connected apps whenever Retently detects an overall metric score update.
🔍
Search and update instead of creating duplicates
Check existing records by email before creating new customer entries. Maintain a clean database without redundant contacts or duplicate feedback logs.
📋
Handle subsequent survey actions seamlessly
Trigger SMS surveys, email surveys, or response tagging automatically when new customer feedback or company records are registered.
🔗
Extend your feedback workflow to CRMs and sheets
Connect Retently and Zonka Feedback with Slack, Salesforce, HubSpot, or Google Sheets to trigger multi-app pipelines and keep all stakeholders informed.
And much more...
Who is Retently + Zonka Feedback integration for?
Customer success leaders, support managers, and product teams connect Retently and Zonka Feedback to eliminate manual feedback tracking and streamline follow-up surveys.
Customer Success Directors
Support Team Leads
Account Managers
Operations Managers
Product Specialists
Data Analysts
📈
Customer Success Directors
You're reviewing customer satisfaction metrics across multiple accounts but your dashboards only update when someone manually exports feedback responses, so the score counts you're optimizing against are always a few hours behind — this integration means every new survey response updates your records instantly and your data stays current.
⚡
Support Team Leads
You need to act fast when dissatisfied customers submit low ratings, and you find out too late because feedback is trapped in silos — automating both apps means every critical survey response triggers an instant follow-up survey and alerts your team right away.
🤝
Account Managers
You answer to key clients who want to see proactive survey engagement, and manual log entry leaves frustrating gaps in your client history — with this integration, every customer interaction and survey submission syncs across your platforms automatically.
📊
Operations Managers
The volume of customer survey responses is too high for anyone to keep up by hand, leading to missed follow-ups and unrecorded metric scores — connecting these apps means every submission is processed and routed without manual intervention.
🎯
Product Specialists
You own the product improvement roadmap and depend on timely survey handoffs from customer feedback tools, but delays stall your analysis — this integration means survey responses flow instantly into your feedback platform and analytics pipeline.
🗂️
Data Analysts
You need a reliable history of customer sentiment and keep finding gaps where responses failed to sync between tools — automating both apps means every metric score update and survey submission is logged accurately every single time.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Zonka Feedback + Retently
Build and manage your Zonka Feedback + Retently automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Zonka Feedback + Retently with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect Retently to Zonka Feedback?
You can connect Retently to Zonka Feedback in 1-click using ready-made workflows on Integrately, or by asking Integrately AI to build the automation for you. It takes just minutes to link your survey accounts alongside tools like Salesforce, HubSpot, Zendesk, and Slack.
Can I automatically send a Zonka Feedback survey when a survey response is created in Retently?
Can I connect Retently, Zonka Feedback, and Slack?
What is a good Zapier alternative for Retently and Zonka Feedback?
How are Retently survey responses handled in automation workflows?
Can Zonka Feedback survey responses update customer records in Retently?
Do I need coding skills to automate Retently and Zonka Feedback?
Is the Retently and Zonka Feedback integration free?
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