respond.io + WATI Integration

Integrate respond.io to WATI in one click, or tell Integrately AI how you want each contact handled. Capture new contacts, sync customer details, update contact attributes, and trigger WhatsApp follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • respond.io
    Contact is created in respond.io Instant
  • respond.io
    Contact is updated in respond.io Instant
  • respond.io
    Message is received in respond.io Instant
  • respond.io
    Message is sent in respond.io Instant
  • respond.io
    Conversation is closed in respond.io Instant
  • respond.io
    Conversation is opened in respond.io Instant
  • respond.io
    Contact assignee is updated in respond.io Instant
  • respond.io
    Contact tag is updated in respond.io Instant
  • respond.io
    Comment is created in respond.io Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • respond.io
    Update the contact lifecycle in respond.io
  • respond.io
    Send message via WhatsApp template in respond.io
  • respond.io
    Send message via SMS in respond.io
  • respond.io
    Send message via email in respond.io
  • respond.io
    Add comment in respond.io
  • respond.io
    Create contact in respond.io
  • respond.io
    Search contact in respond.io
  • respond.io
    Delete contact in respond.io
  • respond.io
    Create or update contact in respond.io
  • respond.io
    Update contact in respond.io
  • respond.io
    Assign or unassign conversation in respond.io
  • respond.io
    Create custom field in respond.io
  • respond.io
    Open or close conversation in respond.io
  • respond.io
    Add tag in respond.io
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for respond.io + WATI Integration

Capture incoming messages, sync new contacts, update customer attributes, and send WhatsApp templates, all in just one click.

Most popular automationsmost-popular-automations
respond.io + WATI Integration

Create WATI contact for new respond.io contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this respond.io - WATI integration, anytime a new respond.io contact is created, an WATI contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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respond.io + WATI Integration

Send WATI message for new respond.io contact

Anytime a new contact is added to your respond.io, automatically send them a message through WATI letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this respond.io - WATI integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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WATI + respond.io Integration

Create respond.io contact for new WATI contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this WATI - respond.io integration, anytime a new WATI contact is created, an respond.io contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your respond.io + WATI flow

Sync messaging contacts to your CRM, update spreadsheets, alert your team, and record financial transactions once your core messaging is handled. Pick a combination and activate it in one click.

respond.io
WATI
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ShopifyShopify (8)
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HubSpotHubSpot (8)
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ZendeskZendesk (8)
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SlackSlack (8)
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StripeStripe (8)
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Google SheetsGoogle Sheets (8)
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Create a Shopify customer for every new respond.io contact, and send a WhatsApp template message via WATI
New respond.io contacts appear in Shopify as customers instantly while WATI triggers your WhatsApp template, eliminating manual data entry.
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When a Shopify order is created, update the contact in respond.io and send a session message in WATI
New Shopify orders automatically update respond.io contact details and trigger session messages through WATI without manual switching.
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When a Shopify order is fulfilled, update the contact lifecycle in respond.io and update contact attributes in WATI
Fulfilled Shopify orders automatically advance your respond.io contact lifecycle and update customer attributes in WATI.
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Create a Shopify draft order for every new contact created in WATI, and add a comment in respond.io
New WATI contacts immediately generate a Shopify draft order and log a reference comment in respond.io.
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If a Shopify order value exceeds a threshold, create a contact in respond.io and send a template message in WATI
High-value Shopify orders instantly create respond.io contacts and trigger priority WhatsApp template messages in WATI.
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When a Shopify refund is processed, close the conversation in respond.io and update contact attributes in WATI
Refunded Shopify orders automatically close active respond.io conversations and update WATI contact attributes.
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Use ChatGPT to summarise every new Shopify customer note, create a contact in respond.io, and send a template message in WATI
ChatGPT summarises incoming Shopify customer notes before creating a respond.io contact and triggering a WATI template message.
S
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Turn every Shopify cancelled order into a respond.io contact, create a support ticket in Zendesk, and alert via WATI
Cancelled Shopify orders generate a respond.io contact, open a Zendesk support ticket, and notify teams through WATI.

Supported triggers and actions for respond.io and WATI

Mix and match to build the exact automation you need

respond.io
respond.io Triggers & Actions
Instant
Contact is created in respond.io
Triggers the automation when a new contact is created
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Instant
Contact is updated in respond.io
Triggers the automation when a contact is updated
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Instant
Message is received in respond.io
Triggers the automation when a new message is received
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Instant
Message is sent in respond.io
Triggers the automation when a new message is sent
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Instant
Conversation is closed in respond.io
Triggers the automation when any conversation is marked as completed
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Instant
Conversation is opened in respond.io
Triggers the automation when a new conversation is initiated
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Instant
Contact assignee is updated in respond.io
Triggers the automation when a contact's assignee is changed
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Instant
Contact tag is updated in respond.io
Triggers the automation when a contact tag is updated
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Instant
Comment is created in respond.io
Triggers the automation when a new comment is created
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Update the contact lifecycle in respond.io
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Send message via WhatsApp template in respond.io
Sends predefined messages using whatsapp templates
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Send message via SMS in respond.io
Sends a message through text messaging
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Send message via email in respond.io
Sends a message via email
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Add comment in respond.io
Adds a comment to a record
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Create contact in respond.io
Adds a new contact to the database
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Search contact in respond.io
Finds and retrieves contact information
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Delete contact in respond.io
Removes a contact from the address book
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Create or update contact in respond.io
Adds or update contact information
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Update contact in respond.io
Updates contact information with new details
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Assign or unassign conversation in respond.io
Manage the assignment of conversations to different team members
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Create custom field in respond.io
Creates a new marketing campaign
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Open or close conversation in respond.io
Open or close a conversation with a action trigger
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Add tag in respond.io
Adds tags to particular items based on predefined criteria
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with respond.io + WATI?

Streamline your customer messaging and WhatsApp workflows by automating contact syncing, message routing, and status updates.

What you can automate?
🔄
Sync new messaging contacts instantly
Create a WATI contact automatically whenever a new contact is created in respond.io, eliminating manual copying between platforms.
📋
Capture every submitted field and attribute
Map all available contact details and custom fields from respond.io straight into WATI attributes instead of only names and phone numbers.
🔔
Notify teams as soon as messages arrive
Alert your support or sales staff the moment a new message is received in respond.io or WATI, ensuring rapid response times.
🔀
Route conversations based on submitted tags
Trigger different automated actions depending on the contact tag or lifecycle stage submitted in respond.io.
🔄
Keep customer records updated continuously
Automatically update contact lifecycles and attributes across both respond.io and WATI as customer interactions progress.
🛡️
Prevent duplicate records with smart matching
Create or update contacts intelligently across platforms so you never generate duplicate profiles for recurring customers.
🏁
Handle conversation closures and status changes
Automatically close conversations in respond.io or update contact attributes in WATI when support tickets or deals are resolved.
🔌
Extend your messaging flow to Google Sheets
Connect respond.io and WATI with Google Sheets to log every contact and message row automatically for reporting.
And much more...

Who is respond.io + WATI integration for?

Business messaging and WhatsApp teams streamline customer conversations, manage incoming enquiries, and automate follow-ups without manual copy-pasting across platforms.

Performance marketers
Performance marketers
Support managers
Support managers
Account executives
Account executives
Sales teams
Sales teams
Operations leads
Operations leads
Compliance officers
Compliance officers
📈
Performance marketers
You're running messaging campaigns across channels but your tracking reports only update when someone manually exports leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new contact lands in your records instantly and your data stays current.
Support managers
You need to respond to customer inquiries immediately, but incoming messages sit unread while agents manually copy details into secondary systems, leading to delayed replies — automating both apps means every inquiry triggers instant ticket creation and customer follow-up.
🤝
Account executives
You answer to clients who want to see conversation history and project progress, but your messaging logs and CRM records are constantly out of sync — this integration means every interaction updates your CRM and communication records automatically.
🚀
Sales teams
The volume of incoming messaging leads is too high for anyone to keep up with by hand, resulting in missed follow-ups and lost pipeline revenue — automating both apps means every lead is captured, routed, and messaged the moment they arrive.
📋
Operations leads
You own the handoff between customer messaging and downstream fulfillment, but depend on upstream agents to manually trigger notifications — connecting these apps means every stage change automatically alerts the right team and updates your systems.
🔍
Compliance officers
You need a reliable history of all customer interactions and keep finding gaps where agents forgot to log conversation states — with this integration, every message, contact creation, and status change is recorded accurately across your stack.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate respond.io + WATI

Build and manage your respond.io + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect respond.io + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect respond.io to WATI?
Frequently Asked Questions
You can connect respond.io to WATI in 1 click using ready templates on Integrately, or ask Integrately AI to build your messaging workflow. Pair it with tools like HubSpot, Slack, and Google Sheets easily.
What is the main benefit of integrating respond.io and WATI?
Frequently Asked Questions
Can I connect respond.io, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for respond.io and WATI?
Frequently Asked Questions
How does respond.io handle contact updates in this integration?
Frequently Asked Questions
How are WhatsApp messages sent through WATI in these automations?
Frequently Asked Questions
Is any coding required to set up this integration?
Frequently Asked Questions
Is the respond.io and WATI integration free?
Frequently Asked Questions
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You Can Also Connect respond.io or WATI With 1500+ Other Apps

respond.io
Popular respond.io Integrations
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WATI
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