Zoho CRM + Reply Integration

Integrate Reply to Zoho CRM in one click, or tell Integrately AI how you want each contact handled. Sync outreach data, update module entries, add notes, and trigger sales follow-ups automatically.

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1.
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
  • Reply
    Contact is created in Reply
  • Reply
    Prospect replies to an email in Reply Instant
  • Reply
    Email is sent in Reply Instant
  • Reply
    Person opens email in Reply Instant
  • Reply
    Reply is marked with new inbox category in Reply Instant
  • Reply
    Prospect finished the sequence in Reply Instant
  • Reply
    Person opts out in Reply Instant
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2.

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Ready Workflows Ready Workflows for Reply + Zoho CRM Integration

Capture outreach contacts, update leads, sync records, log notes, and manage sequences, all in just one click.

Most popular automationsmost-popular-automations
Reply + Zoho CRM Integration

Create Zoho CRM module for new Reply contact

When a new contact is created in your Reply software, automatically create a module for them in your Zoho CRM. This way, you'll always have up-to-date contact information and can easily track communications. Plus, you won't have to waste time manually entering data into both systems. Setting up this automation will save you time and hassle in the long run.
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Zoho CRM + Reply Integration

Create Reply contact for new Zoho CRM module

Are you tired of manually creating Reply contact for every new Zoho CRM module? Well, there's a better way! With our new automation, you can automatically create Reply contact for new Zoho CRM modules.

That means less work for you and more time to focus on other important tasks. Plus, our system is highly customizable, so you can tailor it to your specific needs.

So why wait? Install this automation today and start enjoying the benefits of automatic Reply {{action.Contact} creation!
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Connect more apps to your Reply + Zoho CRM flow

Extend your sales outreach and customer records with team notifications, scheduling links, and spreadsheet logs. Pick a combination and activate it in one click.

Zoho CRM
Reply
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GmailGmail (4)
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SlackSlack (4)
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CalendlyCalendly (3)
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HubspotHubspot (3)
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Google SheetsGoogle Sheets (3)
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ZoomZoom (3)
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Create a Zoho CRM lead from every new contact in Reply, and send a welcome email in Gmail.
New Reply contacts immediately generate leads in Zoho CRM while Gmail sends out a welcome message, removing manual data entry.
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When a prospect replies to an email in Reply, update the module entry in Zoho CRM and send a notification in Gmail.
Prospect replies in Reply update your Zoho CRM module entries instantly, and Gmail alerts your team so nothing slips through.
Z
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When a lead is created in Zoho CRM, create a person and push to campaign in Reply, and send a summary email in Gmail.
New Zoho CRM leads launch outreach sequences in Reply automatically while Gmail informs your manager.
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When a contact opts out in Reply, update the contact in Zoho CRM and send a confirmation email in Gmail.
Opt-outs in Reply update Zoho CRM contact records immediately, and Gmail confirms compliance.

Supported triggers and actions for Zoho CRM and Reply

Mix and match to build the exact automation you need

Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
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Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
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Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
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Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
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Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
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Lead is created in Zoho CRM
Triggers the automation when a new lead is created
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Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
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User is created in Zoho CRM
Triggers the automation when a new user is created
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Create or Update Lead in Zoho CRM
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Add attachment in Zoho CRM
Adds an attachment to an email or message
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Create module entry in Zoho CRM
Creates a new entry in a module
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Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
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Update module entry in Zoho CRM
Updates the information for a module entry
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Search module entry in Zoho CRM
Searches for a module entry
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Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
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Create or Update Contact in Zoho CRM
Adds or update contact information
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Search contact in Zoho CRM
Finds and retrieves contact information
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Convert lead in Zoho CRM
Convert potential leads into customers
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Search lead in Zoho CRM
Retrieves information for a particular lead
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Add note to module entry in Zoho CRM
Adds a note to a module entry
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Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
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Reply
Reply Triggers & Actions
Contact is created in Reply
Triggers the automation when a new contact is created
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Instant
Prospect replies to an email in Reply
Triggers the automation when a prospect replies to an email
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Instant
Email is sent in Reply
Triggers the automation when an email is sent
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Instant
Person opens email in Reply
Triggers the automation when a person opens an email
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Instant
Reply is marked with new inbox category in Reply
Triggers the automation when a reply is marked with a new inbox category
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Instant
Prospect finished the sequence in Reply
Triggers the automation when prospect finishes the sequence
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Instant
Person opts out in Reply
Triggers the automation when a person opts out of marketing communications
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Create a person and push to campaign in Reply
Creates a new person and adds them to a campaign
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Create or Update Contact in Reply
Adds or update contact information
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Search contact by email in Reply
Finds and retrieves contact information using their email address
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Search contact status in campaign in Reply
Searches for a contact's status in a campaign
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Remove a contact from campaign in Reply
Removes a contact from a campaign
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Mark as finished in Reply
Mark a task or item as completed
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Mark as replied in Reply
Mark incoming messages as replied to save time and keep track of conversations
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What can you automate with Reply + Zoho CRM?

Streamline your outbound sales operations by connecting contact creation, lead management, engagement updates, and follow-up tasks into effortless automated workflows.

What you can automate?
🔄
Sync new outreach contacts directly into CRM leads
Automatically generate a Zoho CRM lead the moment a new contact is created in Reply. Eliminate manual data entry and ensure your sales pipeline reflects active outreach immediately.
📋
Capture comprehensive prospect details across systems
Map all submitted custom fields and contact properties from Reply into your Zoho CRM module entries. Keep your customer profiles detailed and ready for sales qualification.
🔔
Alert your sales team instantly on prospect engagement
Notify your team in Slack or Gmail the second a prospect replies to an outreach email in Reply. Enable reps to jump on warm conversations while interest is at its peak.
🔀
Route leads based on campaign responses
Trigger different Zoho CRM actions depending on how prospects interact with your Reply sequences. Send positive replies to sales channels and flag opt-outs automatically.
📝
Log sequence milestones as CRM notes
Automatically add notes to Zoho CRM module entries when prospects finish a sequence or update their preferences in Reply. Maintain complete visibility into outreach history.
🔍
Search and update existing contacts without duplicates
Check for existing records before creating new entries in Zoho CRM. Keep your database clean by updating current contacts whenever outreach details change in Reply.
⚡
Trigger campaign enrollment from CRM updates
Push new Zoho CRM leads directly into active Reply campaigns the moment they are created or updated. Launch multi-channel outreach without manual list importing.
🔗
Extend your sales workflows to messaging and calendar tools
Connect Reply and Zoho CRM with Slack, Calendly, or Gmail to automate team notifications, meeting bookings, and follow-up emails in a single connected pipeline.
And much more...

Who is Reply + Zoho CRM integration for?

Sales teams, account executives, and revenue operations leaders connect Reply and Zoho CRM to keep outreach contacts and pipeline records synchronized across every workflow.

Revenue operations managers
Revenue operations managers
Sales development reps
Sales development reps
Account executives
Account executives
Outbound sales teams
Outbound sales teams
Sales managers
Sales managers
Data administrators
Data administrators
📈
Revenue operations managers
You're reporting on outbound pipeline numbers but your CRM lead counts only update when someone manually exports campaign contacts, so the metrics you're reviewing against are always a few hours behind — this integration means every new contact flows into your CRM instantly and your pipeline data stays current.
⚡
Sales development reps
You need to act fast when prospects engage with your emails, but you find out about replies too late because checking multiple dashboards slows you down — automating both apps means prospect responses update your CRM records instantly and your team can follow up while interest is at its peak.
🤝
Account executives
You answer to sales directors who want to see prospect progress across outreach and CRM stages, but manual updates lead to missed notes and gaps in account history — connecting these apps means every sequence milestone updates your CRM module entries automatically and stakeholder reviews run smoothly.
📊
Outbound sales teams
The volume of new leads from your campaigns is too high for anyone to keep up by hand, resulting in delayed lead creation and stale records across platforms — with this integration, every contact created in your outreach tool immediately generates a corresponding lead in your CRM without manual importing.
🔄
Sales managers
You own the handoff from initial outreach to active deal management and depend on reps to log campaign touches correctly, but details often get lost in transition — automating both apps means prospect campaign status changes flow directly into your CRM records and the handoff happens reliably every time.
🗂️
Data administrators
You need a reliable history of prospect interactions and keep finding discrepancies between your outreach lists and CRM database caused by human error — this integration means customer contact properties and sequence statuses remain perfectly synchronized across your entire sales stack.
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Why choose Integrately to automate Zoho CRM + Reply

Build and manage your Zoho CRM + Reply automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho CRM + Reply with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Select a trigger from Google Sheets
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Automation is ready
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Frequently Asked Questions

How do I connect Reply to Zoho CRM?
Frequently Asked Questions
You can connect Reply to Zoho CRM in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation. You can also connect Gmail, Slack, and 1,500+ other apps.
Can I automatically create a Zoho CRM lead when a contact is created in Reply?
Frequently Asked Questions
Can I connect Reply, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Reply and Zoho CRM?
Frequently Asked Questions
How does Reply handle contact data in this integration?
Frequently Asked Questions
Can I update module entries in Zoho CRM from Reply activities?
Frequently Asked Questions
Do I need coding skills to automate Reply and Zoho CRM?
Frequently Asked Questions
Is the Reply and Zoho CRM integration free?
Frequently Asked Questions
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