RepairShopr + Twilio Integration

Integrate RepairShopr to Twilio in one click, or tell Integrately AI how you want each ticket handled. Notify customers instantly, send appointment reminders, trigger automated SMS updates, and keep your communication running smoothly.

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1.
  • RepairShopr
    Customer is created in RepairShopr Instant
  • RepairShopr
    Payment is created in RepairShopr Instant
  • RepairShopr
    Ticket status is changed in RepairShopr Instant
  • RepairShopr
    Ticket is created in RepairShopr Instant
  • RepairShopr
    Ticket is Resolved in RepairShopr Instant
  • RepairShopr
    Invoice is created in RepairShopr Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • RepairShopr
    Create inventory product in RepairShopr
  • RepairShopr
    Create customer in RepairShopr
  • RepairShopr
    Search customer in RepairShopr
  • RepairShopr
    Update customer in RepairShopr
  • RepairShopr
    Create ticket in RepairShopr
  • RepairShopr
    Update ticket in RepairShopr
  • RepairShopr
    Search ticket in RepairShopr
  • RepairShopr
    Create lead in RepairShopr
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for RepairShopr + Twilio Integration

Notify customers when tickets open, send SMS confirmations for payments, alert technicians about new jobs, and text status updates, all in just one click.

Most popular automationmost-popular-automations
RepairShopr + Twilio Integration

Send Twilio sms for new RepairShopr customer

Anytime a new customer is added to your RepairShopr, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this RepairShopr - Twilio integration, you can rest assured that your new customer will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your RepairShopr + Twilio flow

Log payments in accounting, send email summaries, track billing, and update calendars as your repair jobs move. Pick a combination and activate it in one click.

RepairShopr
Twilio
+
QuickBooks OnlineQuickBooks Online (8)
+
GmailGmail (8)
+
StripeStripe (8)
+
Google CalendarGoogle Calendar (8)
+
SlackSlack (8)
+
MailchimpMailchimp (8)
R
T
Q
When a payment is created in RepairShopr, send an SMS in Twilio, and create a sales receipt in QuickBooks Online
Every RepairShopr payment triggers an instant SMS via Twilio and logs a sales receipt in QuickBooks Online automatically, eliminating manual bookkeeping.
R
T
Q
When an invoice is created in RepairShopr, send an SMS in Twilio, and create an invoice in QuickBooks Online
New RepairShopr invoices instantly generate an SMS alert in Twilio and sync directly to QuickBooks Online for seamless billing tracking.
R
T
Q
When a RepairShopr ticket status changes, send an SMS in Twilio, and update the customer in QuickBooks Online
Update customer details in QuickBooks Online and text clients via Twilio whenever their RepairShopr ticket status shifts.
R
T
Q
When a customer is created in RepairShopr, send an SMS in Twilio, and create a customer in QuickBooks Online
Welcome new RepairShopr clients with a Twilio SMS while automatically establishing their profile in QuickBooks Online.
R
T
Q
If a RepairShopr payment exceeds $500, send an SMS in Twilio and create a priority sales receipt in QuickBooks Online
Route high-value RepairShopr payments through Twilio SMS alerts and specialised QuickBooks Online receipts automatically.
R
T
Q
When a RepairShopr ticket is resolved, send an SMS in Twilio, and update the invoice status in QuickBooks Online
Notify resolved ticket customers via Twilio text and update QuickBooks Online invoices the moment repair work concludes.
R
T
Q
Use Claude to summarise every new RepairShopr ticket, send an SMS in Twilio, and create a QuickBooks Online expense
Claude summarises new RepairShopr tickets while Twilio texts the client and QuickBooks Online logs related expenses.
R
T
Q
When a payment is created in RepairShopr, send an SMS in Twilio, create a sales receipt in QuickBooks Online, and notify Slack
Alert your team in Slack, text the client via Twilio, and log receipts in QuickBooks Online upon every RepairShopr payment.

Supported triggers and actions for RepairShopr and Twilio

Mix and match to build the exact automation you need

RepairShopr
RepairShopr Triggers & Actions
Instant
Customer is created in RepairShopr
Triggers the automation when a new customer is created
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Instant
Payment is created in RepairShopr
Triggers the automation when a new payment is created
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Instant
Ticket status is changed in RepairShopr
Triggers the automation when the stauts of a ticket is updated
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Instant
Ticket is created in RepairShopr
Triggers the automation when a new ticket is created
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Instant
Ticket is Resolved in RepairShopr
Triggers the automation when a ticket is marked as resolved
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Instant
Invoice is created in RepairShopr
Triggers the automation when any invoice is added or modified
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Create inventory product in RepairShopr
Adds a new inventory product to the database
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Create customer in RepairShopr
Adds a new customer to the database
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Search customer in RepairShopr
Locates and retrieves customer information
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Update customer in RepairShopr
Updates a customer's information
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Create ticket in RepairShopr
Generates a new ticket
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Update ticket in RepairShopr
Updates ticket information
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Search ticket in RepairShopr
Searches for a ticket
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Create lead in RepairShopr
Generates new leads for potential customers
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with RepairShopr + Twilio?

Streamline your customer communications, ticket tracking, and payment alerts effortlessly.

What you can automate?
💬
Send automated SMS notifications for new tickets
Trigger instant Twilio text messages the moment a new repair ticket is created in RepairShopr, keeping clients informed immediately.
📄
Capture every submitted invoice and payment detail
Map all available RepairShopr invoice and payment data directly into your communication workflows without manual transcription.
🚨
Alert the right staff member instantly
Notify your dispatchers and technicians the second a high-priority repair ticket or urgent customer message arrives.
🔀
Route communications based on ticket status
Send different SMS templates or escalation alerts depending on whether a RepairShopr ticket is open, in progress, or resolved.
🔄
Keep customer records updated across platforms
Ensure contact details and ticket statuses stay perfectly synchronised between RepairShopr and your communication logs.
🔍
Search and update existing customer profiles
Automatically search for existing clients in RepairShopr when incoming Twilio messages arrive, preventing duplicate records.
✅
Manage later status changes like resolved tickets
Trigger automated customer feedback requests and completion text messages the moment a RepairShopr ticket is marked resolved.
🔗
Extend your workflow to accounting and team apps
Connect your core RepairShopr and Twilio automation to QuickBooks Online, Slack, or Gmail to complete your entire operational stack.
And much more...

Who is RepairShopr + Twilio integration for?

Service shop owners, managers, and support teams eliminate manual follow-up delays by automating ticket notifications and client messaging.

Financial controllers and accountants
Financial controllers and accountants
Service shop managers
Service shop managers
Account managers and client liaisons
Account managers and client liaisons
Operations directors
Operations directors
Front-desk receptionists
Front-desk receptionists
Compliance officers
Compliance officers
📈
Financial controllers and accountants
You report on repair ticket revenues and payment collections, but your financial figures are always stale because receipts are logged by hand — with this integration, every new payment triggers instant Twilio texts and accounting records.
⚡
Service shop managers
You need to dispatch technicians and update customers the moment a job opens, but manual text messaging causes severe bottlenecks — automating both apps means every ticket creation instantly triggers client SMS alerts and team updates.
🤝
Account managers and client liaisons
You answer to clients asking about repair progress, but status updates lag behind actual shop work — connecting these apps means every ticket status change automatically texts the client with accurate progress reports.
📊
Operations directors
The volume of daily repair tickets and customer inquiries is too high for your staff to manage manually, leading to missed follow-ups — this integration means every customer interaction and ticket event syncs without manual typing.
🛠️
Front-desk receptionists
You own customer onboarding and depend on upstream ticket creation to send welcome messages, but manual sending causes delays — automating both apps means new customer profiles immediately trigger SMS greetings.
📋
Compliance officers
You need a reliable audit history of all customer communications and repair milestones, but manual logs keep turning up gaps — with this integration, every ticket and message creates an unshakeable digital record.
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Why choose Integrately to automate RepairShopr + Twilio

Build and manage your RepairShopr + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect RepairShopr + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect RepairShopr to Twilio?
Frequently Asked Questions
You can connect RepairShopr to Twilio in 1 click using ready workflows or by using Integrately AI. It links RepairShopr and Twilio with QuickBooks Online, Gmail, Stripe, Google Calendar, Slack, Mailchimp, and 1,500+ other apps.
Can I send automated SMS notifications when a RepairShopr ticket is created?
Frequently Asked Questions
Can I connect RepairShopr, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for RepairShopr and Twilio?
Frequently Asked Questions
How does RepairShopr handle customer and ticket data during automation?
Frequently Asked Questions
How does Twilio handle SMS and message delivery in workflows?
Frequently Asked Questions
Do I need coding skills to automate RepairShopr and Twilio?
Frequently Asked Questions
Is the RepairShopr and Twilio integration free?
Frequently Asked Questions
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