Reamaze + Userback Integration

Integrate Reamaze to Userback in one click, or tell Integrately AI how you want each feedback handled. Collect user insights, create support conversations, update your project boards, alert your team, and trigger follow-ups automatically.

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1.
  • Reamaze
    Message is created in Reamaze
  • Reamaze
    Conversation is created in Reamaze
  • Reamaze
    Contact is created in Reamaze
  • Userback
    Feedback is collected in Userback Instant
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2.
  • Reamaze
    Create SMS conversation in Reamaze
  • Reamaze
    Add message to conversation in Reamaze
  • Reamaze
    Create SMS contact in Reamaze
  • Reamaze
    Create conversation in Reamaze
  • Reamaze
    Create contact in Reamaze
  • Reamaze
    Search contact by email in Reamaze
  • Reamaze
    Update contact using email in Reamaze
  • Reamaze
    Search messages sent by sender in Reamaze

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Ready Workflows Ready Workflows for Reamaze + Userback Integration

Capture user feedback, create support conversations, update records, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
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Connect more apps to your Reamaze + Userback flow

Turn user feedback into support tickets, CRM contacts, and tracked issues while keeping your team in the loop. Pick a combination and activate it in one click.

Reamaze
Userback
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SlackSlack (4)
+
Jira Software CloudJira Software Cloud (3)
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HubSpotHubSpot (3)
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LinearLinear (3)
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GitHubGitHub (3)
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NotionNotion (3)
U
R
S
Create a Reamaze conversation from every Userback feedback submission, and notify your team instantly in Slack.
Userback feedback turns into a new Reamaze conversation instantly while your Slack channel gets notified, eliminating manual copying between tools.
U
R
S
Create a Reamaze contact for every Userback submission, and alert your support channel in Slack.
New Userback feedback automatically creates a contact record in Reamaze and notifies your team in Slack.
U
R
S
Add Userback feedback as a message to an existing Reamaze conversation, and post an update in Slack.
Attach incoming Userback feedback directly to active Reamaze conversations and announce the update in Slack.
U
R
S
Use Claude to summarise Userback feedback, create a Reamaze conversation, and brief your team in Slack.
Claude generates a concise summary of Userback feedback before creating a Reamaze conversation and posting the brief in Slack.

Supported triggers and actions for Reamaze and Userback

Mix and match to build the exact automation you need

Reamaze
Reamaze Triggers & Actions
Message is created in Reamaze
Triggers the automation when a new message is created
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Conversation is created in Reamaze
Triggers the automation when a new conversation is created
Try it →
Contact is created in Reamaze
Triggers the automation when a new contact is created
Try it →
Create SMS conversation in Reamaze
Starts a new sms conversation
Try it →
Add message to conversation in Reamaze
Adds a message to the ongoing conversation
Try it →
Create SMS contact in Reamaze
Adds a new sms contact
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Create conversation in Reamaze
Start a new conversation with speicified recipients
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Create contact in Reamaze
Adds a new contact to the database
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Search contact by email in Reamaze
Finds and retrieves contact information using their email address
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Update contact using email in Reamaze
Updates contact information using its email
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Search messages sent by sender in Reamaze
Searches for messages sent by a sender
Try it →
Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
Try it →
No action is available

What can you automate with Reamaze + Userback?

Streamline customer feedback and support operations with powerful automated workflows.

What you can automate?
🎯
Turn every Userback feedback into a Reamaze conversation
Automatically create a new Reamaze conversation the moment feedback is collected in Userback. Eliminate manual data entry and ensure no user insight is ever overlooked.
📝
Capture every submitted feedback detail and attachment
Map all available answers, ratings, and attachments from Userback directly into Reamaze conversations. Give your support team complete context for every submission.
🔔
Alert your team the moment feedback arrives
Notify specific support agents or communication channels instantly when new feedback is collected and routed to your helpdesk.
🔀
Route feedback based on submitted categories or ratings
Send high-priority feedback or bug reports to specialized Reamaze queues while routing general suggestions elsewhere.
🔄
Keep helpdesk records synchronized as feedback updates
Automatically update existing Reamaze contacts or conversations when user details change or follow-up feedback is collected.
👤
Search and update existing contacts automatically
Check if a contact already exists in Reamaze by email before creating a new record, preventing duplicate profiles for repeat submitters.
⏱️
Handle follow-ups and conversation updates efficiently
Add messages to existing Reamaze conversations or create SMS follow-ups when users provide additional feedback details.
🔗
Extend your feedback flow to Slack or Jira Software Cloud
Trigger downstream tasks in tools like Jira Software Cloud or post real-time updates in Slack once your Reamaze conversation is created.
And much more...

Who is Reamaze + Userback integration for?

Product and support teams depend on seamless feedback routing to resolve customer issues quickly and keep helpdesk records completely up to date.

Customer support leads
Customer support leads
Support managers
Support managers
Account managers
Account managers
Product operations teams
Product operations teams
QA engineers
QA engineers
Product managers
Product managers
📈
Customer support leads
You review support metrics and feedback trends every week, but your helpdesk and feedback tools are disconnected so the ticket volumes you're reporting against are always outdated — automating both apps means every new piece of feedback flows straight into your helpdesk and your dashboard stays current.
🚨
Support managers
You need to act fast when critical UX feedback comes in, but without an active connection you find out about urgent bug reports hours too late — this integration means every Userback submission instantly opens a Reamaze conversation so your team can respond immediately.
📊
Account managers
You answer to clients who want to see how their product feedback is being handled, but pulling reports manually takes hours — connecting these apps means every feedback item is logged in your helpdesk and tracked so you can share progress effortlessly.
⚡
Product operations teams
The volume of user feedback is too high for anyone to keep up with by hand, leading to missed insights and lost requests — automating both apps means every submission is captured as a conversation instantly without manual sorting.
🔍
QA engineers
You depend on customer support to hand over feedback and bug details, but vital context gets lost between tools — with this integration, every Userback submission creates a structured Reamaze conversation ready for technical review.
🗂️
Product managers
You need a reliable history of user feedback and support interactions, but keep finding gaps between your feedback tool and helpdesk records — automating both apps means every submission creates a permanent helpdesk record with zero missing entries.
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Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Reamaze + Userback

Build and manage your Reamaze + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Reamaze + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Reamaze to Userback?
Frequently Asked Questions
You can connect Reamaze to Userback in 1 click using ready templates on Integrately or ask Integrately AI to build the integration and map the fields for your support team.
Can I automatically create Reamaze conversations from Userback feedback?
Frequently Asked Questions
Can I connect Reamaze, Userback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Reamaze and Userback?
Frequently Asked Questions
How does Reamaze handle contact updates from feedback?
Frequently Asked Questions
Can I attach user feedback messages to existing Reamaze threads?
Frequently Asked Questions
Do I need coding skills to automate Reamaze and Userback?
Frequently Asked Questions
Is the Reamaze and Userback integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Reamaze or Userback With 1500+ Other Apps

Reamaze
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Userback
Popular Userback Integrations
Sync Userback with project management, survey tools, and analytics platforms to manage product feedback across your stack.
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No popular apps found