Razorpay + WATI Integration

Integrate Razorpay to WATI in one click, or tell Integrately AI how you want each payment handled. Notify customers instantly, update chat flows, trigger follow-ups, and keep your communication platform synchronized automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Razorpay
    Payment is captured in Razorpay Instant
  • Razorpay
    Payment is failed in Razorpay Instant
  • Razorpay
    Order is paid in Razorpay Instant
  • Razorpay
    Payment link is paid in Razorpay Instant
  • Razorpay
    Payment is authorized in Razorpay Instant
  • Razorpay
    Invoice is partially paid in Razorpay Instant
  • Razorpay
    Refund is processed in Razorpay Instant
  • Razorpay
    Invoice is expired in Razorpay Instant
  • Razorpay
    Payment link is expired in Razorpay Instant
  • Razorpay
    Payment Link is cancelled in Razorpay Instant
  • Razorpay
    Payment is dispute created in Razorpay Instant
  • Razorpay
    Refund speed is changed in Razorpay Instant
  • Razorpay
    Payment link is partially paid in Razorpay Instant
  • Razorpay
    Payment dispute lost in Razorpay Instant
  • Razorpay
    Payment dispute won in Razorpay Instant
  • Razorpay
    Payment dispute closed in Razorpay Instant
  • Razorpay
    Invoice is paid in Razorpay Instant
  • Razorpay
    Refund is created in Razorpay Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.

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Ready Workflows Ready Workflows for Razorpay + WATI Integration

Send template messages, update contacts, notify teams when payments succeed or fail, and trigger chat workflows, all in just one click.

Most popular automationsmost-popular-automations
WATI + Razorpay Integration

Create Razorpay contact for new WATI contact

If you're using WATI to manage your sales leads, it's important to also use Razorpay to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in WATI, a corresponding contact will automatically be created in Razorpay.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Razorpay + WATI flow

Push payment details into CRMs, sync sheets, log emails, and alert teams. Pick a combination and activate it in one click.

Razorpay
WATI
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
+
HubspotHubspot (4)
+
StripeStripe (4)
+
SlackSlack (4)
R
W
S
Send a WATI template message when a Razorpay payment is captured, and create a customer in Shopify
Every successful Razorpay payment triggers an instant WATI message and creates a new customer profile in Shopify without manual data entry.
R
W
S
When a Razorpay payment fails, send a WATI alert and create an order in Shopify
Failed Razorpay payments instantly notify your team through WATI while logging a new order record in Shopify for review.
W
S
R
Create a Shopify customer when a contact is created in WATI, and update the customer record in Razorpay
New WATI contacts automatically generate customer profiles in Shopify and update your Razorpay customer database.
R
W
S
When an order is paid in Razorpay, send a WATI template message and update the customer in Shopify
Paid Razorpay orders trigger instant WATI customer messaging and update existing customer profiles in Shopify.

Supported triggers and actions for Razorpay and WATI

Mix and match to build the exact automation you need

Razorpay
Razorpay Triggers & Actions
Instant
Payment is captured in Razorpay
Triggers the automation when a payment is captured
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Instant
Payment is failed in Razorpay
Triggers the automation when a payment fails
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Instant
Order is paid in Razorpay
Triggers the automation when payment is made for any order
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Instant
Payment link is paid in Razorpay
Triggers the automation when payment is successfully made using a link
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Instant
Payment is authorized in Razorpay
Triggers the automation when a payment is authorized
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Instant
Invoice is partially paid in Razorpay
Triggers the automation when an invoice is partially paid
Try it →
Instant
Refund is processed in Razorpay
Triggers the automation when a refund is processed
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Instant
Invoice is expired in Razorpay
Triggers the automation when the validity of an invoice expires
Try it →
Instant
Payment link is expired in Razorpay
Triggers the automation when a payment link expires
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Instant
Payment Link is cancelled in Razorpay
Triggers the automation when a payment link is cancelled
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Instant
Payment is dispute created in Razorpay
Triggers the automation when a payment dispute is created
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Instant
Refund speed is changed in Razorpay
Triggers the automation when the refund speed is changed
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Instant
Payment link is partially paid in Razorpay
Triggers the automation when a payment link is paid
Try it →
Instant
Payment dispute lost in Razorpay
Triggers the automation when a payment dispute is lost
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Instant
Payment dispute won in Razorpay
Triggers the automation when a payment dispute is won
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Instant
Payment dispute closed in Razorpay
Triggers the automation when a payment dispute is resolved and closed
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Instant
Invoice is paid in Razorpay
Triggers the automation when an invoice is marked as paid
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Instant
Refund is created in Razorpay
Triggers the automation when a refund is initiated
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Create customer in Razorpay
Adds a new customer to the database
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Update customer in Razorpay
Updates a customer's information
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Create payment Link in Razorpay
Generates secure payment links for customers to make transactions
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Create order in Razorpay
Creates a new order
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Update order in Razorpay
Updates the status and details of an existing order
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Get order by id in Razorpay
Retrieves an order by its id
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Create invoice in Razorpay
Generates invoices for sales transactions
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Get invoice by id in Razorpay
Retrieves a invoice using its id
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Create subscription in Razorpay
Enrolls users in a subscription service
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Update subscription in Razorpay
Updates the subscription details
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Create plan in Razorpay
Generates a new plan based on user input
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Create item in Razorpay
Generates a new item
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Update item in Razorpay
Updates an item with new information
Try it →
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it →
Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
Try it →
Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
Try it →
Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Razorpay + WATI?

Streamline payment confirmations, instant WhatsApp notifications, and customer engagement without lifting a finger.

What you can automate?
🚀
Instant WhatsApp confirmation for every captured payment
Trigger automated WATI template messages the moment a payment is captured in Razorpay, keeping your buyers informed without manual intervention.
📋
Capture every transaction detail without data entry
Map all available Razorpay payment attributes and customer fields directly into WATI attributes and connected tools for comprehensive record-keeping.
🔔
Alert support teams immediately upon payment failure
Send instant notifications via WATI or internal messaging apps whenever a Razorpay payment fails, enabling rapid recovery outreach.
🔀
Route messages based on payment amounts or status
Send different WATI communication flows depending on whether a Razorpay transaction succeeded, failed, or was refunded.
🔄
Keep customer profiles synchronized across platforms
Update existing customer attributes in WATI and Razorpay automatically whenever transaction states or contact details change.
👥
Create or update contacts without generating duplicates
Automatically check for existing customer records in WATI and Razorpay before creating new profiles or updating existing ones.
📅
Handle subscription renewals and refunds seamlessly
Automate customer communication for recurring subscription charges, invoice expirations, and refund events as they happen in Razorpay.
🔗
Extend your Razorpay and WATI workflow to Slack
Connect Razorpay and WATI with Slack to announce payment milestones and operational alerts in your team communication channels.
And much more...

Who is Razorpay + WATI integration for?

Connecting payment processing and WhatsApp communication helps fast-moving teams eliminate manual messaging gaps, automate customer outreach, and maintain perfect records across every transaction.

Finance managers
Finance managers
Customer support leads
Customer support leads
Client success executives
Client success executives
E-commerce operations managers
E-commerce operations managers
Sales development reps
Sales development reps
Operations directors
Operations directors
📈
Finance managers
You're reconciling incoming payments against customer communications manually, but your tracking tools only update when someone exports data, so the revenue figures you review are always hours behind — this integration means every transaction triggers instant updates and your financial data stays current.
Customer support leads
You need to act fast when payments fail or customer inquiries arrive, but manual alerts reach you too late to prevent churn — automating both apps means every failed charge or new message triggers instant notifications and your team can respond immediately.
🤝
Client success executives
You answer to stakeholders who want to see real-time onboarding progress, but manual status tracking creates frustrating reporting delays — with this integration, every payment confirmation updates your records instantly and gives clients complete visibility.
🛒
E-commerce operations managers
The transaction volume is too high for anyone to keep up by hand, leading to missed WhatsApp follow-ups and unacknowledged orders — this integration means every captured payment instantly triggers customer messaging and your fulfillment pipeline runs smoothly.
💼
Sales development reps
You own the follow-up stage and depend on finance to hand over payment confirmations, but communication bottlenecks stall your outreach — connecting these apps means every successful order instantly alerts your CRM and sales channel.
🗂️
Operations directors
You need a reliable transaction history across your tech stack, but manual data entry keeps leaving critical gaps in your customer records — automating both apps means every customer interaction and payment event is logged perfectly.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Razorpay + WATI

Build and manage your Razorpay + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Razorpay + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Razorpay to WATI?
Frequently Asked Questions
You can connect Razorpay to WATI in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation for you. It connects easily with tools like Shopify, Google Sheets, Gmail, Hubspot, Stripe, and Slack.
Can I automatically send a WhatsApp message when a Razorpay payment succeeds?
Frequently Asked Questions
Can I connect Razorpay, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Razorpay and WATI?
Frequently Asked Questions
How does Razorpay handle payment capture events in workflows?
Frequently Asked Questions
How does WATI handle incoming messages in automations?
Frequently Asked Questions
Do I need coding skills to automate Razorpay and WATI?
Frequently Asked Questions
Is the Razorpay and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Razorpay or WATI With 1500+ Other Apps

Razorpay
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WATI
Popular WATI Integrations
Sync WATI with CRM, helpdesk, and email marketing tools to unify customer conversations across every channel.
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