Platform.ly + Razorpay Integration

Integrate Platform.ly to Razorpay in one click, or tell Integrately AI how you want each contact handled. Track payment events, update customer records, log transactions, and trigger marketing sequences automatically.

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1.
  • Platform.ly
    Contact is created in Platform.ly
  • Platform.ly
    Tag is created in Platform.ly
  • Platform.ly
    Custom field is created in Platform.ly
  • Platform.ly
    Segment is created in Platform.ly
  • Razorpay
    Payment is captured in Razorpay Instant
  • Razorpay
    Payment is failed in Razorpay Instant
  • Razorpay
    Order is paid in Razorpay Instant
  • Razorpay
    Payment link is paid in Razorpay Instant
  • Razorpay
    Payment is authorized in Razorpay Instant
  • Razorpay
    Invoice is partially paid in Razorpay Instant
  • Razorpay
    Refund is processed in Razorpay Instant
  • Razorpay
    Invoice is expired in Razorpay Instant
  • Razorpay
    Payment link is expired in Razorpay Instant
  • Razorpay
    Payment Link is cancelled in Razorpay Instant
  • Razorpay
    Payment is dispute created in Razorpay Instant
  • Razorpay
    Refund speed is changed in Razorpay Instant
  • Razorpay
    Payment link is partially paid in Razorpay Instant
  • Razorpay
    Payment dispute lost in Razorpay Instant
  • Razorpay
    Payment dispute won in Razorpay Instant
  • Razorpay
    Payment dispute closed in Razorpay Instant
  • Razorpay
    Invoice is paid in Razorpay Instant
  • Razorpay
    Refund is created in Razorpay Instant
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2.
  • Platform.ly
    Create Contact in Platform.ly
  • Platform.ly
    Update Contact in Platform.ly
  • Platform.ly
    Add tag to a contact in Platform.ly
  • Platform.ly
    Search contact in Platform.ly
  • Platform.ly
    Add note to contact in Platform.ly
  • Platform.ly
    Remove tag from contact in Platform.ly
  • Platform.ly
    Remove all tags from contact in Platform.ly
  • Platform.ly
    Add segment to contact in Platform.ly
  • Platform.ly
    Remove segment from contact in Platform.ly
  • Platform.ly
    Remove all segments from contact in Platform.ly
  • Razorpay
    Create customer in Razorpay
  • Razorpay
    Update customer in Razorpay
  • Razorpay
    Create payment Link in Razorpay
  • Razorpay
    Create order in Razorpay
  • Razorpay
    Update order in Razorpay
  • Razorpay
    Get order by id in Razorpay
  • Razorpay
    Create invoice in Razorpay
  • Razorpay
    Get invoice by id in Razorpay
  • Razorpay
    Create subscription in Razorpay
  • Razorpay
    Update subscription in Razorpay
  • Razorpay
    Create plan in Razorpay
  • Razorpay
    Create item in Razorpay
  • Razorpay
    Update item in Razorpay

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Ready Workflows Ready Workflows for Platform.ly + Razorpay Integration

Sync payment records, update customer profiles, trigger follow-ups, and notify your sales team, all in just one click.

Most popular automationsmost-popular-automations
Platform.ly + Razorpay Integration

Create Razorpay contact for new Platform.ly contact

There are many reasons why someone might choose to use two different marketing tools. One common reason being - able to reach a wider audience. For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Thus, integration of your new Razorpay contact and Platform.ly contact can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
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Got a different task in mind? Describe it

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Connect more apps to your Platform.ly + Razorpay flow

Connect your payment and marketing stack to email platforms, accounting software, and team communication channels. Pick a combination and activate it in one click.

Platform.ly
Razorpay
+
ShopifyShopify (4)
+
WooCommerceWooCommerce (4)
+
MailchimpMailchimp (4)
+
QuickBooks OnlineQuickBooks Online (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
R
S
P
When an order is paid in Razorpay, create a customer in Shopify and create Contact in Platform.ly
Paid Razorpay orders instantly create a customer profile in Shopify and a new contact in Platform.ly without manual data entry.
P
R
S
When a contact is created in Platform.ly, create an order in Razorpay and create an order in Shopify
New Platform.ly contacts trigger corresponding orders in Razorpay and Shopify to keep sales tracking aligned.
R
S
P
When a payment is captured in Razorpay, update order in Shopify and Update Contact in Platform.ly
Captured payments update your Shopify orders and Platform.ly contact records automatically.
R
S
P
When a payment is failed in Razorpay, update order in Shopify and add note to contact in Platform.ly
Failed payments update Shopify orders and attach a note to the contact in Platform.ly for follow-up.

Supported triggers and actions for Platform.ly and Razorpay

Mix and match to build the exact automation you need

Platform.ly
Platform.ly Triggers & Actions
Contact is created in Platform.ly
Triggers the automation when a new contact is created
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Tag is created in Platform.ly
Triggers the automation when a tag is added
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Custom field is created in Platform.ly
Triggers the automation when a new custom field is created
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Segment is created in Platform.ly
Triggers the automation when a segment is created
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Create Contact in Platform.ly
Adds a new contact to the database
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Update Contact in Platform.ly
Updates contact information with new details
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Add tag to a contact in Platform.ly
Adds a tag to a contact
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Search contact in Platform.ly
Finds and retrieves contact information
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Add note to contact in Platform.ly
Adds notes to a contact's profile
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Remove tag from contact in Platform.ly
Untag the contact
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Remove all tags from contact in Platform.ly
Removes all tags from a contact
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Add segment to contact in Platform.ly
Categorize contacts into segments based on predefined criteria
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Remove segment from contact in Platform.ly
Removes a segment from a contact
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Remove all segments from contact in Platform.ly
Removes all segments from a contact
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Razorpay
Razorpay Triggers & Actions
Instant
Payment is captured in Razorpay
Triggers the automation when a payment is captured
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Instant
Payment is failed in Razorpay
Triggers the automation when a payment fails
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Instant
Order is paid in Razorpay
Triggers the automation when payment is made for any order
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Instant
Payment link is paid in Razorpay
Triggers the automation when payment is successfully made using a link
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Instant
Payment is authorized in Razorpay
Triggers the automation when a payment is authorized
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Instant
Invoice is partially paid in Razorpay
Triggers the automation when an invoice is partially paid
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Instant
Refund is processed in Razorpay
Triggers the automation when a refund is processed
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Instant
Invoice is expired in Razorpay
Triggers the automation when the validity of an invoice expires
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Instant
Payment link is expired in Razorpay
Triggers the automation when a payment link expires
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Instant
Payment Link is cancelled in Razorpay
Triggers the automation when a payment link is cancelled
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Instant
Payment is dispute created in Razorpay
Triggers the automation when a payment dispute is created
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Instant
Refund speed is changed in Razorpay
Triggers the automation when the refund speed is changed
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Instant
Payment link is partially paid in Razorpay
Triggers the automation when a payment link is paid
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Instant
Payment dispute lost in Razorpay
Triggers the automation when a payment dispute is lost
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Instant
Payment dispute won in Razorpay
Triggers the automation when a payment dispute is won
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Instant
Payment dispute closed in Razorpay
Triggers the automation when a payment dispute is resolved and closed
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Instant
Invoice is paid in Razorpay
Triggers the automation when an invoice is marked as paid
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Instant
Refund is created in Razorpay
Triggers the automation when a refund is initiated
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Create customer in Razorpay
Adds a new customer to the database
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Update customer in Razorpay
Updates a customer's information
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Create payment Link in Razorpay
Generates secure payment links for customers to make transactions
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Create order in Razorpay
Creates a new order
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Update order in Razorpay
Updates the status and details of an existing order
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Get order by id in Razorpay
Retrieves an order by its id
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Create invoice in Razorpay
Generates invoices for sales transactions
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Get invoice by id in Razorpay
Retrieves a invoice using its id
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Create subscription in Razorpay
Enrolls users in a subscription service
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Update subscription in Razorpay
Updates the subscription details
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Create plan in Razorpay
Generates a new plan based on user input
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Create item in Razorpay
Generates a new item
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Update item in Razorpay
Updates an item with new information
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What can you automate with Platform.ly + Razorpay?

Connect your payment processing and marketing automation to handle contacts, orders, and notifications without manual work.

What you can automate?
💳
Sync paid orders into marketing contacts
Turn every successful Razorpay payment into a new contact in Platform.ly automatically, ensuring your customer database matches your sales records.
📝
Capture every custom field and transaction detail
Map available payment notes, customer names, and invoice numbers into Platform.ly fields instead of just basic contact information.
🔔
Alert your team the moment payment succeeds
Send instant notifications to your sales or support channels whenever a payment is captured or a subscription is created.
🔀
Route contacts based on payment amounts
Apply specific tags or segment rules in Platform.ly depending on whether the Razorpay payment meets high-tier or standard thresholds.
🔄
Keep customer profiles updated across systems
Update existing Platform.ly contacts automatically whenever customer details or order quantities change in Razorpay.
🔍
Search and update instead of creating duplicates
Look up existing contact records in Platform.ly before processing payment updates, preventing duplicate profiles in your database.
⚠️
Handle payment failures and refunds instantly
Trigger automated notes or segment updates in Platform.ly the moment a payment fails or a refund is processed in Razorpay.
📈
Extend your workflow to accounting and sheets
Push transaction data from Razorpay and Platform.ly straight into Google Sheets or QuickBooks Online to keep financial logs updated.
And much more...

Who is Platform.ly + Razorpay integration for?

Marketing and finance teams connect Platform.ly and Razorpay to eliminate manual data entry, keep customer profiles accurate, and track incoming revenue in real time.

Performance marketers
Performance marketers
Sales reps
Sales reps
Agency account managers
Agency account managers
E-commerce managers
E-commerce managers
Fulfillment coordinators
Fulfillment coordinators
Finance administrators
Finance administrators
📈
Performance marketers
You're running promotional campaigns and tracking conversions, but your marketing metrics only update when someone manually exports payment data, so your conversion counts are always hours behind — with this integration, every paid order updates your contacts instantly and your reports stay current.
⚡
Sales reps
You need to follow up immediately when a payment goes through, but you find out about closed deals a day late because notifications require manual checks — with this integration, every captured payment alerts your team right away and deal handoffs happen seamlessly.
📊
Agency account managers
You answer to clients who want immediate visibility into payment milestones and campaign sign-ups, but compiling manual status reports takes hours of tedious work — automating both apps means client dashboards update on their own and progress is always transparent.
🛒
E-commerce managers
The transaction volume is too high for anyone to keep customer records updated by hand, leading to mismatched contact profiles and billing confusion — connecting these apps means every transaction maps to the correct contact record without manual effort.
🔄
Fulfillment coordinators
You own the delivery step and depend on someone upstream to hand over customer details after checkout, causing bottlenecks when information gets delayed — this integration means order details flow straight from checkout to your fulfillment tools the moment payment clears.
📑
Finance administrators
You need a reliable payment history and keep finding gaps between gateway records and marketing logs due to manual export mistakes — automating both apps means your financial logs remain complete, accurate, and audit-ready.
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Why choose Integrately to automate Platform.ly + Razorpay

Build and manage your Platform.ly + Razorpay automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Platform.ly + Razorpay with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Platform.ly to Razorpay?
Frequently Asked Questions
You can connect Platform.ly to Razorpay in one click using pre-built workflows or by letting Integrately AI build your automation. It takes less than two minutes to link your accounts and start syncing payment and contact data.
Can I automatically create a Platform.ly contact when a payment is captured in Razorpay?
Frequently Asked Questions
Can I connect Platform.ly, Razorpay, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Platform.ly and Razorpay?
Frequently Asked Questions
How are custom fields handled between Platform.ly and Razorpay?
Frequently Asked Questions
What happens when a payment fails in Razorpay?
Frequently Asked Questions
Do I need coding skills to automate Platform.ly and Razorpay?
Frequently Asked Questions
Is the Platform.ly and Razorpay integration free?
Frequently Asked Questions
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You Can Also Connect Platform.ly or Razorpay With 1500+ Other Apps

Platform.ly
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Razorpay
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Sync Razorpay with accounting, invoicing, and reporting tools to manage your financial workflows.
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