Phone.com + WATI Integration

Integrate Phone.com to WATI in one click, or tell Integrately AI how you want each contact handled. Capture call details, create contacts in WATI, update your records, and alert your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Phone.com
    Call recording is created in Phone.com Instant
  • Phone.com
    SMS is recived in Phone.com Instant
  • Phone.com
    Call is completed in Phone.com Instant
  • Phone.com
    SMS is sent in Phone.com Instant
  • Phone.com
    Call log record is created in Phone.com Instant
  • Phone.com
    Call is created in Phone.com Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
Arrow Right
2.
  • Phone.com
    Create Contact in Phone.com
  • Phone.com
    Update contact in Phone.com
  • Phone.com
    Search contact in Phone.com
  • Phone.com
    Send SMS in Phone.com
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Phone.com + WATI Integration

Capture call records, create contacts in WATI, send WhatsApp messages, and update your customer databases, all in just one click.

Most popular automationmost-popular-automations
WATI + Phone.com Integration

Create Phone.com contact for new WATI contact

If you're using WATI to manage your sales leads, it's important to also use Phone.com to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in WATI, a corresponding contact will automatically be created in Phone.com.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Phone.com + WATI flow

Keep your CRM, spreadsheets, and team channels synchronized the moment your phone communications and WhatsApp messages occur. Pick a combination and activate it in one click.

Phone.com
WATI
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
StripeStripe (4)
P
W
S
Create a WATI contact and a Salesforce lead whenever a call is completed in Phone.com.
Phone.com call completions instantly generate new contacts in WATI and leads in Salesforce without manual entry.
P
W
S
Send a WATI template message and create a Salesforce task when a call log record is created in Phone.com.
Phone.com call logs instantly trigger WATI template messages and open tasks in Salesforce.
P
W
S
Update WATI contact attributes and Salesforce lead status when an SMS is sent in Phone.com.
SMS activity in Phone.com updates your WATI contact attributes and advances the lead stage in Salesforce.
P
C
W
S
Use ChatGPT to analyse Phone.com call recordings, send a WATI summary, and update the lead in Salesforce.
Call recordings are automatically analysed by ChatGPT to send WATI summaries and update Salesforce records.

Supported triggers and actions for Phone.com and WATI

Mix and match to build the exact automation you need

Phone.com
Phone.com Triggers & Actions
Instant
Call recording is created in Phone.com
Triggers the automation when a call recording is created
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Instant
SMS is recived in Phone.com
Triggers the automation when an SMS is received
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Instant
Call is completed in Phone.com
Triggers the automation when a call is completed
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Instant
SMS is sent in Phone.com
Triggers the automation when an SMS is sent
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Instant
Call log record is created in Phone.com
Triggers the automation when a new call log record is created
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Instant
Call is created in Phone.com
Triggers the automation when a new call is created
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Create Contact in Phone.com
Creates a new contact
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Update contact in Phone.com
Updates an existing contact
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Search contact in Phone.com
Searches for a contact
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Send SMS in Phone.com
Sends an sms
Try it →
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Phone.com + WATI?

Streamline your customer communications by connecting phone calls and SMS from Phone.com directly to WhatsApp messaging and contact management in WATI.

What you can automate?
📞
Create WATI contacts from completed Phone.com calls
Every time a call is completed in Phone.com, automatically generate a new contact in WATI with the caller details. Eliminate manual data entry between your phone system and WhatsApp platform.
💬
Trigger WhatsApp messages from incoming SMS
When an SMS is received in Phone.com, instantly send a session message or template reply in WATI. Keep your customer conversations flowing without switching interfaces.
📋
Log Phone.com call records directly into WATI
Ensure every call log record created in Phone.com updates your WATI contact attributes and messaging threads. Maintain complete communication histories without missing a beat.
Route communications based on message content
Evaluate incoming SMS text or call logs from Phone.com and route tailored template messages or updates in WATI depending on specific keywords or customer intent.
🔄
Keep WATI contact attributes synchronized
When phone numbers or contact details change during Phone.com calls, automatically update contact attributes in WATI to prevent outdated customer records.
🔍
Search and update existing contacts seamlessly
Check for existing contact records in Phone.com before creating new entries in WATI, ensuring your customer database remains free of duplicate profiles.
📂
Manage call recordings and follow-up tasks
Turn Phone.com call recordings into actionable follow-up workflows in WATI, ensuring team members receive timely notifications and summaries of every conversation.
🔗
Extend Phone.com and WATI workflows to Slack
Combine Phone.com triggers and WATI actions with Slack notifications so your entire team hears about important voice calls and WhatsApp updates instantly.
And much more...

Who is Phone.com + WATI integration for?

Connecting Phone.com and WATI helps customer success teams, sales reps, and support managers streamline communications and eliminate manual data entry across platforms.

Operations analysts
Operations analysts
Customer support leads
Customer support leads
Client account managers
Client account managers
High-volume sales teams
High-volume sales teams
Sales representatives
Sales representatives
Quality assurance officers
Quality assurance officers
📊
Operations analysts
You pull communication reports from Phone.com to review team performance, but customer interaction data takes hours to reach WATI, so your dashboard numbers are always out of date — this integration means every call and message syncs instantly and your analytics stay current.
Customer support leads
You monitor incoming phone inquiries in Phone.com, but critical urgent requests sit unanswered because agents miss notifications before checking WATI — with this integration, every missed call or inquiry triggers instant WhatsApp alerts so your team acts immediately.
🤝
Client account managers
You handle client communications across voice and chat, but clients complain about disjointed updates because Phone.com call notes never reach WATI threads — automating both apps means every conversation context transfers smoothly and client visibility remains clear.
📞
High-volume sales teams
You manage hundreds of daily customer calls in Phone.com, but manual contact creation in WATI leaves massive backlogs and delays follow-ups — connecting these apps means every caller becomes a WATI contact automatically without manual data entry.
💼
Sales representatives
You rely on inbound Phone.com calls to capture lead details, but delayed handoffs between voice logs and WATI messaging cause lost opportunities — this integration means every call log instantly triggers automated WhatsApp follow-ups.
🔍
Quality assurance officers
You audit customer interactions across channels, but missing records between Phone.com call logs and WATI message threads leave blind spots in your audit trail — automating both apps means every communication record is accurately preserved.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Phone.com + WATI

Build and manage your Phone.com + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Phone.com + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Phone.com to WATI?
Frequently Asked Questions
You can connect Phone.com to WATI instantly using 1-click ready workflows on Integrately. Link your Phone.com and WATI accounts, choose a template or ask Integrately AI to build your automation, and start syncing your calls and messages with 1,500+ other apps.
Can I automatically create WATI contacts from completed Phone.com calls?
Frequently Asked Questions
Can I connect Phone.com, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Phone.com and WATI?
Frequently Asked Questions
How do Phone.com call logs trigger WATI message actions?
Frequently Asked Questions
Can I send WATI messages when a Phone.com SMS is received?
Frequently Asked Questions
Do I need coding skills to automate Phone.com and WATI?
Frequently Asked Questions
Is the Phone.com and WATI integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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No worries — just send us a message and we’ll get back to you as soon as possible.

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