Phone.com + Twilio Integration

Integrate Phone.com to Twilio in one click, or tell Integrately AI how you want each message handled. Log call details, send WhatsApp and SMS messages, update contacts, and trigger automated follow-ups instantly.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Phone.com
    Call recording is created in Phone.com Instant
  • Phone.com
    SMS is recived in Phone.com Instant
  • Phone.com
    Call is completed in Phone.com Instant
  • Phone.com
    SMS is sent in Phone.com Instant
  • Phone.com
    Call log record is created in Phone.com Instant
  • Phone.com
    Call is created in Phone.com Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Phone.com
    Update contact in Phone.com
  • Phone.com
    Search contact in Phone.com
  • Phone.com
    Send SMS in Phone.com
  • Phone.com
    Create Contact in Phone.com
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready WorkflowsReady Workflows   for Phone.com + Twilio Integration

Capture incoming calls, sync text messages, log call records, alert your team, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Phone.com + Twilio flow

Streamline your communication pipeline by syncing messages and call data directly with your CRM, spreadsheets, and support desks. Pick a combination and activate it in one click.

Phone.com
Twilio
+
SalesforceSalesforce (6)
+
HubspotHubspot (6)
+
ZendeskZendesk (6)
+
SlackSlack (6)
+
Google SheetsGoogle Sheets (6)
+
GmailGmail (6)
P
T
S
Send Phone.com SMS messages to Twilio and create a contact in Salesforce
Phone.com text messages reach Twilio instantly while creating a new contact in Salesforce, eliminating manual data entry.
P
T
S
Log Phone.com call records in Twilio and update contact details in Salesforce
Every Phone.com call log triggers a Twilio SMS and updates the matching record in Salesforce.
P
T
S
When a Phone.com call is completed, call phone in Twilio and create a task in Salesforce
Completed Phone.com calls trigger a Twilio follow-up call and log a task in Salesforce.
P
T
S
When a Twilio message is received, update contact in Phone.com and log details in Salesforce
Incoming Twilio messages update Phone.com contact information and record details in Salesforce.
P
T
S
Use Claude to evaluate Phone.com call recordings, send a Twilio SMS, and update Salesforce
Claude analyses Phone.com recordings while Twilio sends notifications and Salesforce updates records.
P
T
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When a Twilio call status changes, update contact in Phone.com and log activity in Salesforce
Twilio call status updates synchronize contact data in Phone.com and log activity in Salesforce.

Supported triggers and actions for Phone.com and Twilio

Mix and match to build the exact automation you need

Phone.com
Phone.com Triggers & Actions
Instant
Call recording is created in Phone.com
Triggers the automation when a call recording is created
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Instant
SMS is recived in Phone.com
Triggers the automation when an SMS is received
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Instant
Call is completed in Phone.com
Triggers the automation when a call is completed
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Instant
SMS is sent in Phone.com
Triggers the automation when an SMS is sent
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Instant
Call log record is created in Phone.com
Triggers the automation when a new call log record is created
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Instant
Call is created in Phone.com
Triggers the automation when a new call is created
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Update contact in Phone.com
Updates an existing contact
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Search contact in Phone.com
Searches for a contact
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Send SMS in Phone.com
Sends an sms
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Create Contact in Phone.com
Creates a new contact
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Phone.com + Twilio?

Streamline your communication pipelines by connecting Phone.com and Twilio for seamless messaging and call synchronization.

What you can automate?
🔄
Sync Phone.com communications with Twilio automatically
Trigger instant messaging actions in Twilio whenever calls, recordings, or SMS messages occur in Phone.com. Eliminate manual data transfer between your communication platforms.
📥
Capture every submitted text and call detail
Map all available message metadata and call log parameters into your destination systems instead of just basic names. Your records become a comprehensive resource for review.
🔔
Alert the right team member instantly
Notify appropriate staff members the moment customer calls finish or text messages arrive. Ensure zero delay in internal communication and hand-offs.
🔀
Route communications based on submitted fields
Execute different workflows depending on specific call statuses, message contents, or recipient numbers submitted through your communication channels.
📝
Keep destination records continuously updated
Automatically refresh contact details, call durations, and status updates across your entire software stack as interactions progress.
🔍
Search and update instead of creating duplicates
Check for existing contact records before creating new ones in your databases. Maintain clean, deduplicated contact directories effortlessly.
📊
Handle later status changes and completions
Trigger automated follow-up operations when call statuses change, recordings become available, or transcriptions finish processing.
🔌
Extend your flow to Slack and spreadsheets
Connect your core Phone.com and Twilio automation to Slack, Google Sheets, or CRM tools to notify teams and archive records in one multi-step pipeline.
And much more...

Who is Phone.com + Twilio integration for?

Teams managing business communications and automated messaging workflows benefit from syncing Phone.com and Twilio to eliminate manual data entry and streamline outreach.

Performance analysts
Performance analysts
Support supervisors
Support supervisors
Account managers
Account managers
Customer success teams
Customer success teams
Sales reps
Sales reps
Compliance officers
Compliance officers
📈
Performance analysts
You're reviewing communication reports across multiple channels but your analytics dashboards only update when someone manually exports call logs, so the metrics you're optimising against are always a few hours behind — with this integration, every call record lands in your sheets instantly and your data stays current.
Support supervisors
You need to act fast on customer inquiries but incoming SMS notifications remain trapped in individual inboxes, so urgent issues are addressed too late — automating both apps means every message triggers immediate alerts and customer issues get resolved faster.
📋
Account managers
You answer to clients who want immediate proof of communication progress, but updating CRM records by hand takes hours away from client calls — connecting these apps means every call and text log updates automatically so your clients see real-time status.
📞
Customer success teams
You handle high call and message volumes that no one can keep up with by hand, leading to missed follow-ups and frustrated clients — this integration means every interaction syncs across platforms instantly and your team never drops a conversation.
🤝
Sales reps
You own the closing step of customer acquisition and depend on upstream communication data to reach out, but manual hand-offs delay your outreach — automating both apps means lead data flows seamlessly into your sales tools so you can call prospects immediately.
🗂️
Compliance officers
You need a reliable audit history of all customer communications, but manual record-keeping leaves persistent gaps in your database — with this integration, every call log and text message is recorded accurately without missing a single entry.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Phone.com + Twilio

Build and manage your Phone.com + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Phone.com + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Phone.com to Twilio?
Frequently Asked Questions
You can connect Phone.com to Twilio in just one click using pre-built workflows on Integrately, or use Integrately AI to set up custom syncs with Slack, Google Sheets, and Salesforce.
Can I automatically sync Phone.com SMS messages to Twilio?
Frequently Asked Questions
Can I connect Phone.com, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Phone.com and Twilio?
Frequently Asked Questions
How does Phone.com handle call logs during integration?
Frequently Asked Questions
How does Twilio process incoming messages in this integration?
Frequently Asked Questions
Do I need coding skills to automate Phone.com and Twilio?
Frequently Asked Questions
Is the Phone.com and Twilio integration free?
Frequently Asked Questions
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