Phone.com + ServiceM8 Integration

Integrate Phone.com to ServiceM8 in one click, or tell Integrately AI how you want each client handled. Log calls, create clients, update job records, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Phone.com
    Call is created in Phone.com Instant
  • Phone.com
    Call log record is created in Phone.com Instant
  • Phone.com
    SMS is sent in Phone.com Instant
  • Phone.com
    Call is completed in Phone.com Instant
  • Phone.com
    SMS is recived in Phone.com Instant
  • Phone.com
    Call recording is created in Phone.com Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
Arrow Right
2.
  • Phone.com
    Create Contact in Phone.com
  • Phone.com
    Send SMS in Phone.com
  • Phone.com
    Search contact in Phone.com
  • Phone.com
    Update contact in Phone.com
  • ServiceM8
    Get job client contact by company UUID in ServiceM8
  • ServiceM8
    Search client in ServiceM8
  • ServiceM8
    Get job details by UUID in ServiceM8
  • ServiceM8
    Get staff by UUID in ServiceM8
  • ServiceM8
    Get job client details by company UUID in ServiceM8
  • ServiceM8
    Create a job in ServiceM8
  • ServiceM8
    Create a client in ServiceM8

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Ready WorkflowsReady Workflows   for Phone.com + ServiceM8 Integration

Capture calls, log records, create clients, and track job updates, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Phone.com + ServiceM8 flow

Sync your communication and service logs with accounting, email, and messaging tools to keep records updated across your stack. Pick a combination and activate it in one click.

Phone.com
ServiceM8
+
QuickBooks OnlineQuickBooks Online (8)
+
GmailGmail (8)
+
Google CalendarGoogle Calendar (8)
+
StripeStripe (8)
+
SlackSlack (8)
+
MailchimpMailchimp (8)
S
Q
P
When a new client is added in ServiceM8, create a customer in QuickBooks Online and update the contact in Phone.com
New ServiceM8 clients automatically generate a customer in QuickBooks Online and update contact details in Phone.com without manual data entry.
P
S
Q
When a call is created in Phone.com, create a client in ServiceM8 and send an invoice in QuickBooks Online
Phone.com calls instantly trigger a new ServiceM8 client and send a QuickBooks Online invoice, streamlining your intake process.
S
Q
P
When a job status is changed in ServiceM8, update the invoice in QuickBooks Online and send an SMS in Phone.com
ServiceM8 job updates automatically refresh QuickBooks Online invoices and send SMS notifications via Phone.com.
S
Q
P
When a new job is created in ServiceM8, create a QuickBooks Online estimate and search contact in Phone.com
New ServiceM8 jobs generate QuickBooks Online estimates while verifying contact details in Phone.com instantly.
S
Q
P
If a ServiceM8 job quote is accepted, create a QuickBooks Online customer and update contact in Phone.com
Accepted ServiceM8 job quotes automatically set up QuickBooks Online customers and update Phone.com contact information.
S
Q
P
When a Job invoice is paid in ServiceM8, update QuickBooks Online and send SMS in Phone.com
Paid ServiceM8 invoices update QuickBooks Online accounting records and trigger a confirmation SMS via Phone.com.
P
C
Q
S
Use ChatGPT to summarise a Phone.com call log, create a QuickBooks Online customer, and update the client in ServiceM8
ChatGPT analyses Phone.com call logs to generate customer profiles in QuickBooks Online and update ServiceM8 records.
S
Q
P
S
When a new client is added in ServiceM8, create a QuickBooks Online customer, search contact in Phone.com, and notify Slack
New ServiceM8 clients create QuickBooks Online customers, verify Phone.com contacts, and alert your team on Slack.

Supported triggers and actions for Phone.com and ServiceM8

Mix and match to build the exact automation you need

Phone.com
Phone.com Triggers & Actions
Instant
Call is created in Phone.com
Triggers the automation when a new call is created
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Instant
Call log record is created in Phone.com
Triggers the automation when a new call log record is created
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Instant
SMS is sent in Phone.com
Triggers the automation when an SMS is sent
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Instant
Call is completed in Phone.com
Triggers the automation when a call is completed
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Instant
SMS is recived in Phone.com
Triggers the automation when an SMS is received
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Instant
Call recording is created in Phone.com
Triggers the automation when a call recording is created
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Create Contact in Phone.com
Creates a new contact
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Send SMS in Phone.com
Sends an sms
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Search contact in Phone.com
Searches for a contact
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Update contact in Phone.com
Updates an existing contact
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ServiceM8
ServiceM8 Triggers & Actions
Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
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Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
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Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
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Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
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Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
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Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
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Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
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Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
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Instant
Company is created in ServiceM8
Triggers automation when a new company is created
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Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
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Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
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Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
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Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
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Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
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Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
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Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
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Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
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Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
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Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
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Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
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Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
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Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
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Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
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Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
Try it →
Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
Try it →
Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
Try it →
Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
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Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
Try it →
Search client in ServiceM8
Searches client by name
Try it →
Get job details by UUID in ServiceM8
Retrieve job details using UUID
Try it →
Get staff by UUID in ServiceM8
Retrieve staff details using UUID
Try it →
Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
Try it →
Create a job in ServiceM8
Creates a new job
Try it →
Create a client in ServiceM8
Creates a new client record
Try it →

What can you automate with Phone.com + ServiceM8?

Connect your communication channels and field service operations to eliminate manual data entry and keep records synchronised.

What you can automate?
📱
Log every Phone.com call in ServiceM8 automatically
Turn every completed Phone.com call into a tracked client record or job in ServiceM8 without manual data entry. Ensure every customer conversation is recorded where work happens.
📇
Capture every submitted client detail from calls
Map caller information and SMS messages directly into ServiceM8 client profiles. Keep your customer database complete with accurate contact numbers and interaction history.
🔔
Alert your team instantly when a job is created
Notify staff in Slack or via email the moment a new ServiceM8 job or Phone.com call comes in. Dispatch field technicians faster with immediate context.
🔀
Route jobs differently based on submitted form fields
Send service requests to different workflows or team members depending on the specific information submitted in ServiceM8 forms or Phone.com texts.
🔄
Keep ServiceM8 job records updated as calls come in
Automatically update existing job notes and client details in ServiceM8 whenever a new call log or message is created in Phone.com.
🔍
Search and update existing contacts without duplicates
Look up existing client profiles in Phone.com or ServiceM8 before creating new entries, preventing duplicate records across your database.
💳
Track job status changes and invoice payments instantly
Trigger automated updates whenever a ServiceM8 job status changes or an invoice is paid, notifying your team and clients without delay.
📧
Extend your Phone.com and ServiceM8 flow to Slack
Connect your core automation flow to Slack or Gmail to notify stakeholders and send client follow-up messages automatically.
And much more...

Who is Phone.com + ServiceM8 integration for?

Service business owners, dispatch managers, and support teams who want to eliminate manual data entry between communication tools and field management software.

Performance analysts
Performance analysts
Dispatch managers
Dispatch managers
Operations directors
Operations directors
Customer support leads
Customer support leads
Field service technicians
Field service technicians
Administrative assistants
Administrative assistants
📈
Performance analysts
You're tracking service calls and job completions across your business, but your reporting sheet only updates when someone manually exports records, so the metrics you review are always hours behind — with this integration, every new Phone.com call and ServiceM8 job update flows automatically into your system.
Dispatch managers
You need to dispatch field staff the moment a client request comes in, but manual notification delays leave technicians waiting — with this integration, every Phone.com call immediately triggers a ServiceM8 job creation so your team acts instantly.
📋
Operations directors
You report on service delivery and client status to stakeholders, but manual tracking leaves gaps in job histories — with this integration, every ServiceM8 job status change and Phone.com log is recorded accurately.
📞
Customer support leads
You handle high call volumes and need to keep client records current, but manual data entry causes missed details — with this integration, every Phone.com interaction instantly updates your ServiceM8 client database.
🛠️
Field service technicians
You depend on office staff to hand over job details and client numbers, but communication lags slow down your arrival — with this integration, every Phone.com call automatically populates your ServiceM8 job profile.
📑
Administrative assistants
You maintain business records and need a reliable history of all client communications, but manual logging leads to missing entries — with this integration, every Phone.com call and ServiceM8 client record stays complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Phone.com + ServiceM8

Build and manage your Phone.com + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Phone.com + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Phone.com to ServiceM8?
Frequently Asked Questions
You can connect Phone.com to ServiceM8 using 1-click ready workflows or build custom flows with Integrately AI. With 1,500+ supported apps like QuickBooks Online, Gmail, and Slack, setting up your automation takes just minutes.
Can I automatically create a ServiceM8 client when a Phone.com call is completed?
Frequently Asked Questions
Can I connect Phone.com, ServiceM8, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Phone.com and ServiceM8?
Frequently Asked Questions
How do Phone.com call logs sync with ServiceM8 records?
Frequently Asked Questions
Can ServiceM8 job status changes trigger Phone.com actions?
Frequently Asked Questions
How do I automate my Phone.com and ServiceM8 workflows without coding?
Frequently Asked Questions
Is the Phone.com and ServiceM8 integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Phone.com or ServiceM8 With 1500+ Other Apps

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