Outreach + Twilio Integration

Integrate Outreach to Twilio in one click, or tell Integrately AI how you want each lead handled. Log calls, trigger text messages, update contact records, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Outreach
    Prospect is added in Outreach Instant
  • Outreach
    Prospect is updated in Outreach Instant
  • Outreach
    Call is created in Outreach Instant
  • Outreach
    Task is added in Outreach Instant
  • Outreach
    Opportunity is added in Outreach Instant
  • Outreach
    Account is added in Outreach Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.

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Ready Workflows Ready Workflows for Outreach + Twilio Integration

Send text messages, log calls, update records, alert your team, and trigger follow-ups, all in just one click.

Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Outreach + Twilio flow

Extend your automation stack by connecting CRM, scheduling, email, and productivity tools to your core outreach and communication workflow. Pick a combination and activate it in one click.

Outreach
Twilio
+
SalesforceSalesforce (4)
+
CalendlyCalendly (3)
+
HubspotHubspot (3)
+
GmailGmail (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
O
S
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Add Outreach prospects to Salesforce as new contacts, and send a welcome SMS via Twilio
New Outreach prospects appear in Salesforce as contacts instantly and Twilio sends a welcome SMS, so your sales pipeline stays updated without manual entry.
O
S
T
Log outreach calls as tasks in Salesforce, and notify your manager via Twilio SMS
Every outreach call creates a corresponding task in Salesforce and triggers an instant SMS notification via Twilio for immediate visibility.
O
S
T
Update Salesforce records when an Outreach prospect changes, and send a notification SMS via Twilio
Prospect updates in Outreach automatically refresh Salesforce records while Twilio sends an SMS update to keep reps informed.
O
S
T
Create Salesforce opportunities from Outreach additions, and trigger a Twilio SMS confirmation
New Outreach opportunities instantly generate Salesforce pipeline records while Twilio sends a confirmation SMS.

Supported triggers and actions for Outreach and Twilio

Mix and match to build the exact automation you need

Outreach
Outreach Triggers & Actions
Instant
Prospect is added in Outreach
Triggers the automation when a new prospect is added
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Instant
Prospect is updated in Outreach
Triggers the automation when a prospect is updated
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Instant
Call is created in Outreach
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Instant
Task is added in Outreach
Triggers the automation when a new task is added
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Instant
Opportunity is added in Outreach
Triggers the automation when a new opportunity is created
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Instant
Account is added in Outreach
Triggers the automation when a new account is added
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Add prospect to sequence in Outreach
Adds a potential client to a predefined email sequence
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Add prospect in Outreach
Adds a new potential client or customer to your database
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Update prospect in Outreach
Updates prospect details with new information
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Get prospect by Id in Outreach
Retrieves a prospect's information using their id
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Add account in Outreach
Creates a new user account
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Add opportunity in Outreach
Adds a new opportunity to the system with a single click
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Get opportunity by Id in Outreach
Retrieves a opportunity's details by its id
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Search opportunity by name in Outreach
Searches for a opportunity by its name
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Add task in Outreach
Creates a new task with relevant information
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Search sequence in Outreach
Searches for a sequence
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Search prospect by email in Outreach
Searches for prospects using their email address
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Outreach + Twilio?

Streamline your sales engagement and communication workflows by connecting Outreach triggers directly to automated Twilio actions.

What you can automate?
📞
Trigger SMS messages instantly when calls are logged
Send automated text messages through Twilio the moment a new call is created in Outreach. Keep prospects engaged with timely follow-up messages without manual intervention.
📋
Capture every submitted prospect field
Map all available prospect details from Outreach into your communication templates and external databases. Ensure no custom attribute or contact detail gets left behind.
🔔
Alert team members as soon as events happen
Notify sales managers and reps via SMS or messaging channels the second a new task, prospect, or opportunity is added in Outreach.
🔀
Route communications based on submitted criteria
Send different Twilio WhatsApp templates or SMS notifications depending on specific prospect attributes or opportunity stages in Outreach.
🔄
Keep external records up to date automatically
Synchronise prospect updates, call logs, and opportunity changes across your communication stack in real time without manual copy-pasting.
🔍
Add or update records instead of creating duplicates
Search existing database entries before creating new prospects or contacts, keeping your contact lists clean and free of redundant entries.
⏱️
Handle call status changes and completion events
Trigger follow-up actions whenever a call status changes or a call finishes in Twilio, logging the outcome back into your sales engagement platform.
🔗
Extend your workflow to Salesforce
Connect Outreach and Twilio with Salesforce to create comprehensive multi-step pipelines that span your CRM, engagement, and communication channels.
And much more...

Who is Outreach + Twilio integration for?

Sales teams, operations managers, and customer success leaders use this integration to automate prospecting workflows, eliminate manual data entry, and accelerate communication.

Sales Operations Managers
Sales Operations Managers
Account Executives
Account Executives
Client Success Leads
Client Success Leads
Sales Development Representatives
Sales Development Representatives
Pipeline Coordinators
Pipeline Coordinators
Revenue Analytics Directors
Revenue Analytics Directors
📈
Sales Operations Managers
You're managing outreach pipelines across multiple campaigns but your tracking sheets only update when someone manually exports prospect lists, so your conversion metrics are always a few hours behind — with this integration, every new prospect and call record syncs instantly and your pipeline data stays current.
Account Executives
You need to act fast on incoming calls and prospect engagements, but notification delays leave you finding out about booked tasks hours too late — automating both apps means every call and task triggers immediate SMS notifications so you can connect with leads while interest is peak.
🤝
Client Success Leads
You answer to stakeholders who want immediate progress updates on prospect engagement, but manual status logging causes constant reporting bottlenecks — this integration means every interaction is logged and communicated automatically, keeping your external reports accurate and transparent.
📞
Sales Development Representatives
The volume of daily calls and prospect additions is too high for anyone to keep up by hand, leading to missed follow-up texts and untracked calls — connecting these apps means routine SMS triggers and record updates happen without manual effort, letting you focus on live conversations.
🔄
Pipeline Coordinators
You own the next step in the sales cycle and depend on team members upstream to hand over prospect data before you can initiate communication — with this integration, prospect additions and opportunity logs flow seamlessly into messaging queues instantly.
🗂️
Revenue Analytics Directors
You need a reliable history of all communication and prospect activity but keep finding gaps caused by manual logging errors — automating these platforms means every call, task, and message is recorded accurately, eliminating missing data points.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Outreach + Twilio

Build and manage your Outreach + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Outreach + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Outreach to Twilio?
Frequently Asked Questions
You can connect Outreach to Twilio in one click using pre-built templates or ask Integrately AI to build the automation for your exact sales workflow. It takes minutes to link your accounts along with Salesforce, Slack, or Google Sheets.
Can I automatically send a Twilio SMS when an Outreach call is created?
Frequently Asked Questions
Can I connect Outreach, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Outreach and Twilio?
Frequently Asked Questions
How are Outreach prospect updates handled in this integration?
Frequently Asked Questions
Can Twilio call statuses drive updates in Outreach?
Frequently Asked Questions
Do I need coding skills to automate Outreach and Twilio?
Frequently Asked Questions
Is the Outreach and Twilio integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Outreach or Twilio With 1500+ Other Apps

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Twilio
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Sync Twilio with customer support, project management, and notification tools to keep communication channels active across your stack.
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