Omnisend + Twilio Integration

Integrate Omnisend to Twilio in one click, or tell Integrately AI how you want each contact handled. Send welcome texts, trigger WhatsApp messages, log details, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Omnisend
    Contact is created in Omnisend
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.

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Ready Workflows Ready Workflows for Omnisend + Twilio Integration

Capture leads, send automated text messages, trigger WhatsApp templates, and notify your support team, all in just one click.

Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Omnisend + Twilio flow

Sync your marketing contacts and communication records with ecommerce, analytics, and CRM tools. Pick a combination and activate it in one click.

Omnisend
Twilio
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
KlaviyoKlaviyo (4)
+
Meta Facebook Lead AdsMeta Facebook Lead Ads (4)
+
ZendeskZendesk (4)
+
Google Analytics 4Google Analytics 4 (4)
S
O
T
Create an Omnisend subscriber for every new Shopify order, and send a confirmation SMS in Twilio.
New Shopify orders instantly create an Omnisend subscriber and trigger a confirmation text via Twilio, eliminating manual list updates.
O
S
T
When an Omnisend contact is created from a Shopify checkout, send a WhatsApp message in Twilio.
New checkout contacts in Omnisend immediately receive a tailored WhatsApp message through Twilio without manual intervention.
T
O
S
Trigger an Omnisend custom event when a Twilio SMS is received, and update Shopify customer tags.
Incoming text messages in Twilio trigger custom events in Omnisend and update customer records in Shopify automatically.
S
O
T
When a Shopify refund is processed, trigger a custom event in Omnisend and send an SMS via Twilio.
Refunds in Shopify trigger a custom event in Omnisend and dispatch a notification text via Twilio instantly.

Supported triggers and actions for Omnisend and Twilio

Mix and match to build the exact automation you need

Omnisend
Omnisend Triggers & Actions
Contact is created in Omnisend
Triggers the automation when a new contact is created
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Create subscriber in Omnisend
Adds new users to the subscription list
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Trigger custom event in Omnisend
Initiates a custom event
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Omnisend + Twilio?

Streamline your marketing campaigns and text messaging workflows with ready-made automation capabilities.

What you can automate?
🔄
Sync new contacts into instant text messages
Automatically dispatch an SMS or WhatsApp message in Twilio the moment a new contact is created in Omnisend without manual effort.
📝
Capture every custom event and message detail
Map all available contact fields and message payloads between Omnisend and Twilio for complete data accuracy.
🔔
Notify your team as soon as leads arrive
Send instant text message alerts to your sales or support staff whenever a new contact registers in Omnisend.
🔀
Route messages based on submitted fields
Trigger different Twilio SMS or WhatsApp templates depending on custom tags or criteria submitted in Omnisend.
📊
Keep your communication records up to date
Automatically update contact profiles and communication logs across both platforms as engagement status changes.
🛡️
Prevent duplicates with smart contact creation
Check existing records before creating new subscribers in Omnisend or sending outbound texts in Twilio.
📞
Manage call statuses and follow-up triggers
Trigger automated Omnisend custom events whenever a Twilio phone call finishes or a call status changes.
🌐
Extend workflows to external spreadsheet apps
Connect your Omnisend and Twilio flow to Google Sheets to log every message and contact automatically.
And much more...

Who is Omnisend + Twilio integration for?

Marketing and communication teams depend on seamless data synchronization to eliminate manual entry and keep customer interactions aligned.

Performance marketers
Performance marketers
Support leads
Support leads
Agency account managers
Agency account managers
E-commerce store owners
E-commerce store owners
Operations managers
Operations managers
Customer success teams
Customer success teams
📈
Performance marketers
You're running multi-channel campaigns but your reporting dashboards only update when someone manually exports subscriber contacts, so your campaign metrics are always hours behind — this integration means every new contact lands instantly and your data stays current.
Support leads
You need to respond to customer inquiries immediately, but incoming SMS and contact records sit unmanaged until someone checks them manually — with this integration, every message triggers an instant alert and your response times drop.
🤝
Agency account managers
Your clients expect real-time updates on marketing engagement and communication logs, but manual reporting causes constant delays — automating both apps means campaign stats and message records sync effortlessly.
🛒
E-commerce store owners
Customer volume is too high for your team to manually create subscribers and dispatch confirmation texts without making errors — connecting these apps means every order and contact triggers automated messaging instantly.
⚙️
Operations managers
You depend on upstream contact creation to kick off messaging sequences, but disconnected platforms create communication gaps — this integration means every contact flows smoothly into your messaging queue.
📋
Customer success teams
You need a reliable history of every customer interaction, but manual logging leaves significant gaps in your communication records — automating both apps means every touchpoint is captured accurately.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Omnisend + Twilio

Build and manage your Omnisend + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Omnisend + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Omnisend to Twilio?
Frequently Asked Questions
You can connect Omnisend to Twilio instantly using 1-click ready automations or by asking Integrately AI to build your workflow. Integrate with tools like Shopify, Google Sheets, and Klaviyo seamlessly.
Can I trigger Twilio SMS messages automatically when an Omnisend contact is created?
Frequently Asked Questions
Can I connect Omnisend, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Omnisend and Twilio?
Frequently Asked Questions
How does Omnisend handle contact creation data in this integration?
Frequently Asked Questions
How are Twilio SMS messages and delivery statuses handled?
Frequently Asked Questions
Can I set up this Omnisend and Twilio automation without coding?
Frequently Asked Questions
Is the Omnisend and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Omnisend or Twilio With 1500+ Other Apps

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