Popular Zammad + MOCO Workflows
Create Zammad ticket for new MOCO lead
A solution to this problem is to create a ticket in Zammad whenever an lead is created in MOCO. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the lead.
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Zammad is a customer service software for helpdesks, call centers, and ticketing. It helps you build an efficient helpdesk, manage your customer relationships from start to finish, and turn one-time customers into repeat buyers.
See Zammad IntegrationsMOCO is an efficient ERP software tailored specifically for agencies, consultancies, and IT service providers. It covers a range of functions, from project management to customer relationship handling, invoicing, and expense tracking.
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