Microsoft Office 365 + RingCentral Integration

Integrate Microsoft Office 365 to RingCentral in one click, or tell Integrately AI how you want each email handled. Log communications, notify your team, update contacts, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • RingCentral
    Call is recorded in RingCentral
  • RingCentral
    SMS is received in RingCentral Instant
  • RingCentral
    Call is missed in RingCentral Instant
  • RingCentral
    Call is received in RingCentral Instant
  • RingCentral
    Voicemail received in RingCentral Instant
Arrow Right
2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365
  • RingCentral
    Create contact in RingCentral
  • RingCentral
    Send SMS in RingCentral
  • RingCentral
    Generate Ringout Call in RingCentral
  • RingCentral
    Search User in RingCentral

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Ready Workflows Ready Workflows for Microsoft Office 365 + RingCentral Integration

Capture incoming emails, send automated text messages, update contact records, and notify your team, all in just one click.

Most popular automationsmost-popular-automations
RingCentral + Microsoft Office 365 Integration

Send message from Microsoft Office 365 for new message received in RingCentral

There are many reasons why you would want to send an message in Microsoft Office 365 when a text message is received in RingCentral.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Office 365 + RingCentral Integration

Send message from RingCentral for new message received in Microsoft Office 365

There are many reasons why you would want to send an message in RingCentral when a text message is received in Microsoft Office 365.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Office 365 + RingCentral Integration

Send RingCentral message for new Microsoft Office 365 event

If you have a busy schedule and rely on your Microsoft Office 365 to keep you organized, then this automation is for you!

Why? Because wouldn't it be great if your received {{action.Email}} was in your RingCentral account, whenever you created any event in your Microsoft Office 365, notifying you of the event! This way, you'll never forget an appointment or meeting again.
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Microsoft Office 365 + RingCentral Integration

Send RingCentral message for new Microsoft Office 365 contact

Anytime a new contact is added to your Microsoft Office 365, automatically send them a message through RingCentral letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Office 365 - RingCentral integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Microsoft Office 365 + RingCentral flow

Sync communications to your CRM, alert your support team, and manage follow-up tasks across your stack. Pick a combination and activate it in one click.

Microsoft Office 365
RingCentral
+
SalesforceSalesforce (6)
+
HubSpotHubSpot (6)
+
Microsoft TeamsMicrosoft Teams (6)
+
ZendeskZendesk (6)
+
AsanaAsana (6)
+
Google CalendarGoogle Calendar (6)
M
R
S
Send a RingCentral SMS when a Microsoft Office 365 email arrives, and create a lead in Salesforce
New Microsoft Office 365 emails trigger an instant SMS in RingCentral and create a corresponding lead in Salesforce without manual data entry.
R
M
S
Log a RingCentral missed call as a contact in Microsoft Office 365 and update the record in Salesforce
Missed calls in RingCentral automatically update contact details in Microsoft Office 365 and sync the activity in Salesforce.
R
M
S
When a RingCentral call is recorded, save details in Microsoft Office 365 and create a follow-up task in Salesforce
Call recordings in RingCentral update Microsoft Office 365 records and trigger a follow-up task in Salesforce automatically.
M
R
S
If a Microsoft Office 365 email contains priority keywords, send a RingCentral SMS and update the Salesforce lead
Priority Microsoft Office 365 emails trigger immediate SMS alerts in RingCentral and update key fields in Salesforce.
M
R
S
Use Claude to summarise Microsoft Office 365 email threads, send a RingCentral SMS brief, and update Salesforce
Claude summarises Microsoft Office 365 email conversations, sends a RingCentral SMS briefing, and updates Salesforce records.
R
M
S
When a RingCentral voicemail is received, log it in Microsoft Office 365 and create an escalation case in Salesforce
Voicemails received in RingCentral create records in Microsoft Office 365 and log escalation cases in Salesforce.

Supported triggers and actions for Microsoft Office 365 and RingCentral

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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RingCentral
RingCentral Triggers & Actions
Call is recorded in RingCentral
Triggers the automation when a call is recorded
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Instant
SMS is received in RingCentral
Triggers the automation when a new text message is received
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Instant
Call is missed in RingCentral
Triggers the automation when a call is missed
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Instant
Call is received in RingCentral
Triggers the automation when a call is received
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Instant
Voicemail received in RingCentral
Triggers the automation when a voicemail is received
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Create contact in RingCentral
Adds a new contact to the RingCentral app
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Send SMS in RingCentral
Sends a text message to particular recipients
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Generate Ringout Call in RingCentral
Initiates a phone call and connect two parties for a ringout conversation
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Search User in RingCentral
Searches for a user
Try it →

What can you automate with Microsoft Office 365 + RingCentral?

Streamline your communication workflows, eliminate manual data entry, and keep your contact records synchronised.

What you can automate?
🔄
Sync communications across your core tools
Trigger automated RingCentral SMS messages whenever new emails arrive in Microsoft Office 365, keeping your messaging and email workflows completely connected.
📝
Capture every submitted contact field
Map all available contact details and custom form answers from Microsoft Office 365 straight into RingCentral contact profiles without missing a single data point.
🔔
Alert the right person instantly
Notify staff members the moment important calls are missed or voicemails arrive in RingCentral by dispatching instant Microsoft Office 365 calendar alerts.
🔀
Route communications based on content
Send different automated SMS replies in RingCentral depending on specific keywords or priority flags found inside incoming Microsoft Office 365 emails.
✏️
Keep records updated as details change
Automatically update existing contact profiles in Microsoft Office 365 whenever modifications occur during active RingCentral calls or text chats.
👥
Add or update without creating duplicates
Check for existing contact records before creating new entries in Microsoft Office 365 or RingCentral, maintaining a clean and accurate database.
📞
Handle call recordings and voicemails
Convert recorded calls and received voicemails in RingCentral into actionable calendar events and reminder tasks inside Microsoft Office 365.
🌐
Extend your workflow to external CRMs
Connect your Microsoft Office 365 and RingCentral automation flow directly to Salesforce to log customer interactions across your entire sales stack.
And much more...

Who is Microsoft Office 365 + RingCentral integration for?

Teams relying on seamless communication and recordkeeping eliminate manual data entry and keep operations synchronised across both platforms.

Operations Directors
Operations Directors
Sales Representatives
Sales Representatives
Client Account Managers
Client Account Managers
Customer Support Leads
Customer Support Leads
Project Coordinators
Project Coordinators
Business Compliance Officers
Business Compliance Officers
📈
Operations Directors
You track communication metrics across departments, but your team manually exports logs between Microsoft Office 365 and RingCentral, so your performance reports are always hours out of date — with this integration, every contact update and call record syncs instantly and your analytics stay current.
Sales Representatives
You need to follow up with leads the moment they reach out, but finding contact details across disconnected inboxes and phone systems slows your response time down — connecting these apps means every email and text triggers instant alerts and contact updates so you can engage buyers first.
🤝
Client Account Managers
You answer to external stakeholders who expect immediate progress updates after every call or meeting, but logging notes manually leads to gaps in your history — automating both apps means call recordings and email threads sync automatically so your client records remain complete and transparent.
📊
Customer Support Leads
The volume of inbound inquiries and missed calls is too high for anyone to log manually by hand, causing critical requests to slip through the cracks — this integration means every missed call and voicemail generates tracked tasks and calendar events instantly without manual effort.
🎯
Project Coordinators
You own the next execution step and depend on upstream teams to hand over email briefs and meeting schedules before you can begin work — automating both apps means project events and task details flow straight into your workspace the second they are created.
📁
Business Compliance Officers
You require a reliable audit history of all customer interactions, but manual recordkeeping leaves frequent gaps in your tracking databases — connecting these apps means every communication event and contact modification is logged accurately with zero manual omissions.
Our team

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Why choose Integrately to automate Microsoft Office 365 + RingCentral

Build and manage your Microsoft Office 365 + RingCentral automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + RingCentral with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Microsoft Office 365 to RingCentral?
Frequently Asked Questions
You can connect Microsoft Office 365 to RingCentral in 1 click using ready workflows or ask Integrately AI to build the automation. Integrately connects 1,500+ apps including Salesforce, HubSpot, and Microsoft Teams with 24/5 live chat support.
Can I automatically send a RingCentral SMS when a Microsoft Office 365 email is received?
Frequently Asked Questions
Can I connect Microsoft Office 365, RingCentral, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Office 365 and RingCentral?
Frequently Asked Questions
How does Microsoft Office 365 handle contact and email data in this integration?
Frequently Asked Questions
How does RingCentral handle calls and SMS messages during automation?
Frequently Asked Questions
Can I automate Microsoft Office 365 and RingCentral without coding?
Frequently Asked Questions
Is the Microsoft Office 365 and RingCentral integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Microsoft Office 365 or RingCentral With 1500+ Other Apps

Microsoft Office 365
Popular Microsoft Office 365 Integrations
Connect Microsoft Office 365 to CRMs, email tools, and document management platforms to keep your business correspondence organized.
RingCentral
Popular RingCentral Integrations
Sync RingCentral with billing, customer support, and team chat platforms to streamline communication workflows across your stack.