

Microsoft Dynamics 365 CRM + Rise Integration
Integrate Microsoft Dynamics 365 CRM to Rise in one click, or tell Integrately AI how you want each contact handled. Create training users, track enrollments, sync course completions, and alert your team automatically.
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Ready Workflows for Microsoft Dynamics 365 CRM + Rise Integration
Enroll users, track course completions, update contact records, alert your team, and manage training data, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Microsoft Dynamics 365 CRM + Rise flow
Sync training progress with your HR systems, notify your team on messaging apps, and keep client records updated across your stack. Pick a combination and activate it in one click.


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BambooHR (3)
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Slack (3)
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Microsoft Outlook (3)
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Salesforce (3)
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Jira Software Cloud (3)
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Zendesk (3)
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Create a Rise invitation for every new Microsoft Dynamics 365 CRM contact, and add an employee in BambooHR.
New Microsoft Dynamics 365 CRM contacts receive training invitations in Rise while BambooHR records the employee details instantly.
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When a course is completed in Rise, update the Microsoft Dynamics 365 CRM contact and update the employee record in BambooHR.
Training completions in Rise update your Microsoft Dynamics 365 CRM contact records and refresh BambooHR automatically.
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When an enrollment is created in Rise, create an account in Microsoft Dynamics 365 CRM and add a note in BambooHR.
New training enrollments in Rise create accounts in Microsoft Dynamics 365 CRM and log employee notes in BambooHR.
Supported triggers and actions for Microsoft Dynamics 365 CRM and Rise
Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM Triggers & Actions
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it → Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it → Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it → Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
Try it → Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it → Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it → Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it → Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it → Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it → Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it → Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
Try it → 
Rise Triggers & Actions
Instant
Course Submitted in Rise
Triggers the automation when a course is successfully submitted by owner
Try it → What can you automate with Microsoft Dynamics 365 CRM + Rise?
Streamline your training operations and customer management by connecting key events between Microsoft Dynamics 365 CRM and Rise.
🔄
Trigger training invites from new CRM contacts
Automatically generate a Rise training invitation the moment a new contact is created in Microsoft Dynamics 365 CRM. Eliminate manual invitation workflows and accelerate participant onboarding.
📋
Capture every submitted participant detail
Map all available contact fields and registration details from Microsoft Dynamics 365 CRM directly into Rise and your destination records. Ensure complete and accurate data transfer across systems.
🔔
Alert your team instantly on key events
Notify stakeholders via Slack or email the second a course is completed or an enrollment is created. Keep your team informed without checking multiple dashboards.
🔀
Route records based on submitted criteria
Trigger different automated actions depending on specific contact fields or course categories. Direct participants to specialized workflows based on their unique requirements.
🔄
Keep destination records up to date
Automatically update contact information in Microsoft Dynamics 365 CRM whenever course statuses or user details change in Rise. Maintain a single source of truth across platforms.
🛡️
Prevent duplicate records and entries
Search existing database entries before creating new contacts, accounts, or leads. Keep your CRM and learning platform clean and free of redundant profiles.
📈
Handle course completions and status updates
Track course completion and submission events in Rise to update customer stages and trigger automated follow-ups in Microsoft Dynamics 365 CRM.
🌐
Extend your workflow to messaging and HR apps
Connect your core automation pair with supporting tools like Slack, BambooHR, or Zendesk to trigger multi-step pipelines across your entire tech stack.
And much more...
Who is Microsoft Dynamics 365 CRM + Rise integration for?
Connecting Microsoft Dynamics 365 CRM and Rise eliminates manual data entry between your customer records and training platform, ensuring teams work with accurate, real-time participant information.
Operations directors
Sales managers
Customer success leads
Training coordinators
Account executives
Compliance officers
📈
Operations directors
You review training completion metrics and CRM pipeline reports every week, but your tracking spreadsheets only update when someone manually exports records, so the metrics you base decisions on are always hours behind — with this integration, every record updates instantly and your management reports stay accurate.
⚡
Sales managers
You need to track customer onboarding progress and training milestones immediately, but team updates arrive too late through manual emails, leaving your sales reps unaware of client readiness — with this integration, every enrollment and completion syncs instantly to your CRM dashboard.
🤝
Customer success leads
You answer to enterprise clients who demand transparent visibility into their team's training status, but compiling reports by hand leads to frustrating delays and missed updates — with this integration, your client records reflect live course activity and status changes automatically.
📊
Training coordinators
The volume of new learner registrations is too high for your team to process and invite manually without making mistakes or dropping participant details, causing onboarding bottlenecks — with this integration, every contact creates an invitation instantly without manual data entry.
🎯
Account executives
You own the client relationship post-sale and depend on upstream teams to hand over training records before you can schedule check-ins, leading to awkward gaps in communication — with this integration, every course completion lands in your CRM the moment it happens.
🔍
Compliance officers
You need an unbroken history of every participant registration and course completion for mandatory audits, but manual record-keeping keeps leaving audit gaps — with this integration, every event writes directly into your database with complete accuracy.

Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Rise
Build and manage your Microsoft Dynamics 365 CRM + Rise automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Rise with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Automation is ready
Connect Microsoft Dynamics 365 CRM + Rise Now 
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Frequently Asked Questions
How do I connect Microsoft Dynamics 365 CRM to Rise?
You can connect Microsoft Dynamics 365 CRM to Rise in one click using pre-built templates or Integrately AI. With 1,500+ integrations available, you can easily link your CRM and training platforms alongside tools like Slack, BambooHR, and Zendesk.
Can I automatically create Rise training invitations when new Microsoft Dynamics 365 CRM contacts are added?
Can I connect Microsoft Dynamics 365 CRM, Rise, and Slack?
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Rise?
How does Microsoft Dynamics 365 CRM handle contact creation and updates in automations?
How are course completions tracked from Rise into Microsoft Dynamics 365 CRM?
Do I need coding skills to automate Microsoft Dynamics 365 CRM and Rise?
Is the Microsoft Dynamics 365 CRM and Rise integration free?
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