

Microsoft Dynamics 365 CRM + Read AI Integration
Integrate Microsoft Dynamics 365 CRM to Read AI in one click, or tell Integrately AI how you want each meeting handled. Capture meeting notes, create CRM leads, update contact records, and alert your team automatically.
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Ready Workflows Β for Microsoft Dynamics 365 CRM + Read AI Integration
Capture meeting details, create CRM leads, update contact records, alert your sales team, and trigger follow-up tasks, all in just one click.
Sorry, we donβt have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Microsoft Dynamics 365 CRM + Read AI flow
Sync meeting data into your team chat, calendar, and task management tools the moment a call finishes. Pick a combination and activate it in one click.


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Microsoft Teams (4)
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Google Calendar (4)
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Slack (4)
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Zoom (4)
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HubSpot (4)
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Asana (4)
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Create a Microsoft Dynamics 365 CRM lead when a Read AI meeting ends, and notify your team in Microsoft Teams.
New meeting notes from Read AI instantly create a lead in Microsoft Dynamics 365 CRM and alert your team in Microsoft Teams.
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Add a Microsoft Dynamics 365 CRM contact when a Read AI meeting ends, and post an update in Microsoft Teams.
Attendees from Read AI calls become Microsoft Dynamics 365 CRM contacts while Microsoft Teams notifies your team.
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Update a Microsoft Dynamics 365 CRM lead when a Read AI meeting ends, and post the update in Microsoft Teams.
Meeting summaries from Read AI update Microsoft Dynamics 365 CRM leads and notify your team in Microsoft Teams.
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Create a Microsoft Dynamics 365 CRM case when a Read AI meeting ends, and alert your support team in Microsoft Teams.
Support call notes from Read AI create a Microsoft Dynamics 365 CRM case and notify your team in Microsoft Teams.
Supported triggers and actions for Microsoft Dynamics 365 CRM and Read AI
Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM Triggers & Actions
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it β Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it β Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it β Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
Try it β Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it β Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it β Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it β Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it β Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it β Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it β Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
Try it β 
Read AI Triggers & Actions
What can you automate with Microsoft Dynamics 365 CRM + Read AI?
Turn meeting transcripts and summaries into structured CRM records, automated tasks, and instant team notifications.
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Create CRM leads from meeting summaries
Automatically generate a new lead in Microsoft Dynamics 365 CRM the moment your Read AI meeting ends. Eliminate manual transcription copying and keep your sales pipeline updated.
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Capture every meeting action item
Extract specific action items and discussion points from your Read AI transcripts and map them directly into CRM contact notes and task fields.
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Alert your team instantly on chat
Notify your sales or support channels in Slack or Microsoft Teams as soon as a meeting concludes, sharing key takeaways and contact details instantly.
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Route records based on meeting sentiment
Evaluate meeting sentiment and trigger different workflows, creating priority sales leads for positive calls or support cases for flagged issues.
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Keep contact records synchronized
Automatically update existing contact and account records in Microsoft Dynamics 365 CRM with the latest meeting insights and contact details.
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Prevent duplicate record creation
Search existing database records before creating new entries, ensuring your CRM remains clean and free of duplicate leads or contacts.
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Handle support cases and escalations
Convert customer support call recordings and summaries into structured cases within Microsoft Dynamics 365 CRM for rapid issue resolution.
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Extend workflows to team collaboration tools
Connect your core meeting automation to Slack, Asana, or Google Calendar to ensure follow-up tasks and team announcements happen right away.
And much more...
Who is Microsoft Dynamics 365 CRM + Read AI integration for?
Connect meeting intelligence directly to your customer records so revenue and support teams never miss a critical follow-up or account update.
Revenue operations managers
Account executives
Customer success leads
Support team leads
Sales development reps
CRM administrators
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Revenue operations managers
You report on sales metrics and pipeline growth, but your CRM records only update when someone manually exports call notes, so your conversion dashboards are always lagging behind β with this integration, every meeting summary populates your pipeline instantly and your data stays current.
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Account executives
You need to act fast after every prospect call, but you find out about action items too late because transcripts sit unread in your inbox β with this integration, every meeting end event creates structured leads and tasks immediately so you can follow up before competitors do.
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Customer success leads
You answer to client stakeholders who expect complete visibility into every project discussion, but manual note-taking creates gaps in your account history β with this integration, every call summary updates your CRM records automatically to keep clients fully informed.
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Support team leads
The volume of customer troubleshooting calls is too high for anyone to keep up by hand, leading to delayed case logging and missed follow-ups β with this integration, every customer call automatically generates structured support cases without manual data entry.
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Sales development reps
You own the qualification stage and depend on account executives to hand over discovery notes, but critical context gets lost in translation β with this integration, meeting transcripts and action items flow directly into your CRM records for seamless handovers.
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CRM administrators
You need a reliable history of customer interactions, but reps keep forgetting to log post-meeting notes and contact updates, leaving gaps in your database β with this integration, every completed call populates your CRM accurately and consistently.

Did you know?
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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Read AI
Build and manage your Microsoft Dynamics 365 CRM + Read AI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Read AI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Microsoft Dynamics 365 CRM to Read AI?
You can connect Microsoft Dynamics 365 CRM to Read AI in just 1 click using ready templates or ask Integrately AI to build your workflow. It links seamlessly with Microsoft Teams, Google Calendar, Slack, and 1,500+ other apps.
Can I automatically create Microsoft Dynamics 365 CRM leads when a Read AI meeting ends?
Can I connect Microsoft Dynamics 365 CRM, Read AI, and Slack?
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Read AI?
How does Microsoft Dynamics 365 CRM handle lead and contact updates here?
How does Read AI capture meeting data for this integration?
Can I automate this workflow without any coding skills?
Is the Microsoft Dynamics 365 CRM and Read AI integration free?
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