Microsoft Dynamics 365 CRM + Read AI Integration

Integrate Microsoft Dynamics 365 CRM to Read AI in one click, or tell Integrately AI how you want each meeting handled. Capture meeting notes, create CRM leads, update contact records, and alert your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Read AI
    Meeting is ended in Read AI Instant
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2.
  • Microsoft Dynamics 365 CRM
    Search marketing list by name in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get contact by Id in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get marketing list members in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM

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Ready WorkflowsReady Workflows Β  for Microsoft Dynamics 365 CRM + Read AI Integration

Capture meeting details, create CRM leads, update contact records, alert your sales team, and trigger follow-up tasks, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Microsoft Dynamics 365 CRM + Read AI flow

Sync meeting data into your team chat, calendar, and task management tools the moment a call finishes. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Read AI
+
Microsoft TeamsMicrosoft Teams (4)
+
Google CalendarGoogle Calendar (4)
+
SlackSlack (4)
+
ZoomZoom (4)
+
HubSpotHubSpot (4)
+
AsanaAsana (4)
R
M
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Create a Microsoft Dynamics 365 CRM lead when a Read AI meeting ends, and notify your team in Microsoft Teams.
New meeting notes from Read AI instantly create a lead in Microsoft Dynamics 365 CRM and alert your team in Microsoft Teams.
R
M
M
Add a Microsoft Dynamics 365 CRM contact when a Read AI meeting ends, and post an update in Microsoft Teams.
Attendees from Read AI calls become Microsoft Dynamics 365 CRM contacts while Microsoft Teams notifies your team.
R
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Update a Microsoft Dynamics 365 CRM lead when a Read AI meeting ends, and post the update in Microsoft Teams.
Meeting summaries from Read AI update Microsoft Dynamics 365 CRM leads and notify your team in Microsoft Teams.
R
M
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Create a Microsoft Dynamics 365 CRM case when a Read AI meeting ends, and alert your support team in Microsoft Teams.
Support call notes from Read AI create a Microsoft Dynamics 365 CRM case and notify your team in Microsoft Teams.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Read AI

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it β†’
Sales order is created in Microsoft Dynamics 365 CRM
Try it β†’
Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it β†’
Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it β†’
Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
Try it β†’
Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it β†’
Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it β†’
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it β†’
Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it β†’
Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it β†’
Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it β†’
Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
Try it β†’
Search marketing list by name in Microsoft Dynamics 365 CRM
Try it β†’
Get contact by Id in Microsoft Dynamics 365 CRM
Try it β†’
Get marketing list members in Microsoft Dynamics 365 CRM
Try it β†’
Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
Try it β†’
Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
Try it β†’
Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
Try it β†’
Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
Try it β†’
Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
Try it β†’
Create account in Microsoft Dynamics 365 CRM
Generates a new account
Try it β†’
Search account in Microsoft Dynamics 365 CRM
Searches for account information
Try it β†’
Update account in Microsoft Dynamics 365 CRM
Updates account information
Try it β†’
Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
Try it β†’
Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
Try it β†’
Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
Try it β†’
Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
Try it β†’
Search case in Microsoft Dynamics 365 CRM
Searches for a case record
Try it β†’
Get account by ID in Microsoft Dynamics 365 CRM
Try it β†’
Read AI
Read AI Triggers & Actions
Instant
Meeting is ended in Read AI
Try it β†’
No action is available

What can you automate with Microsoft Dynamics 365 CRM + Read AI?

Turn meeting transcripts and summaries into structured CRM records, automated tasks, and instant team notifications.

What you can automate?
🎯
Create CRM leads from meeting summaries
Automatically generate a new lead in Microsoft Dynamics 365 CRM the moment your Read AI meeting ends. Eliminate manual transcription copying and keep your sales pipeline updated.
πŸ“
Capture every meeting action item
Extract specific action items and discussion points from your Read AI transcripts and map them directly into CRM contact notes and task fields.
πŸ””
Alert your team instantly on chat
Notify your sales or support channels in Slack or Microsoft Teams as soon as a meeting concludes, sharing key takeaways and contact details instantly.
πŸ”€
Route records based on meeting sentiment
Evaluate meeting sentiment and trigger different workflows, creating priority sales leads for positive calls or support cases for flagged issues.
πŸ”„
Keep contact records synchronized
Automatically update existing contact and account records in Microsoft Dynamics 365 CRM with the latest meeting insights and contact details.
πŸ›‘οΈ
Prevent duplicate record creation
Search existing database records before creating new entries, ensuring your CRM remains clean and free of duplicate leads or contacts.
πŸ“Š
Handle support cases and escalations
Convert customer support call recordings and summaries into structured cases within Microsoft Dynamics 365 CRM for rapid issue resolution.
πŸ’¬
Extend workflows to team collaboration tools
Connect your core meeting automation to Slack, Asana, or Google Calendar to ensure follow-up tasks and team announcements happen right away.
And much more...

Who is Microsoft Dynamics 365 CRM + Read AI integration for?

Connect meeting intelligence directly to your customer records so revenue and support teams never miss a critical follow-up or account update.

Revenue operations managers
Revenue operations managers
Account executives
Account executives
Customer success leads
Customer success leads
Support team leads
Support team leads
Sales development reps
Sales development reps
CRM administrators
CRM administrators
πŸ“ˆ
Revenue operations managers
You report on sales metrics and pipeline growth, but your CRM records only update when someone manually exports call notes, so your conversion dashboards are always lagging behind β€” with this integration, every meeting summary populates your pipeline instantly and your data stays current.
⚑
Account executives
You need to act fast after every prospect call, but you find out about action items too late because transcripts sit unread in your inbox β€” with this integration, every meeting end event creates structured leads and tasks immediately so you can follow up before competitors do.
🀝
Customer success leads
You answer to client stakeholders who expect complete visibility into every project discussion, but manual note-taking creates gaps in your account history β€” with this integration, every call summary updates your CRM records automatically to keep clients fully informed.
πŸ“ž
Support team leads
The volume of customer troubleshooting calls is too high for anyone to keep up by hand, leading to delayed case logging and missed follow-ups β€” with this integration, every customer call automatically generates structured support cases without manual data entry.
πŸ”„
Sales development reps
You own the qualification stage and depend on account executives to hand over discovery notes, but critical context gets lost in translation β€” with this integration, meeting transcripts and action items flow directly into your CRM records for seamless handovers.
πŸ—‚οΈ
CRM administrators
You need a reliable history of customer interactions, but reps keep forgetting to log post-meeting notes and contact updates, leaving gaps in your database β€” with this integration, every completed call populates your CRM accurately and consistently.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Read AI

Build and manage your Microsoft Dynamics 365 CRM + Read AI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Read AI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Read AI?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Read AI in just 1 click using ready templates or ask Integrately AI to build your workflow. It links seamlessly with Microsoft Teams, Google Calendar, Slack, and 1,500+ other apps.
Can I automatically create Microsoft Dynamics 365 CRM leads when a Read AI meeting ends?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Read AI, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Read AI?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM handle lead and contact updates here?
Frequently Asked Questions
How does Read AI capture meeting data for this integration?
Frequently Asked Questions
Can I automate this workflow without any coding skills?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Read AI integration free?
Frequently Asked Questions
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