tawk.to + Metricool Integration
Integrate Metricool to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Turn customer conversations into scheduled content, manage social interactions, alert your team, and track engagement automatically.
Free forever.Use premium features free for 14 days.1.
Transcript is created in tawk.to Instant- Chat has started in tawk.to Instant
- Chat has ended in tawk.to Instant
- Ticket is created in tawk.to Instant
Post is published successfully in Metricool- Post is scheduled in Metricool
- Post failed to publish in Metricool
- Conversation is created (in a Network) in Metricool
- GMB is reviewed in Metricool
- Draft is added in planner in Metricool
2.
- Schedule post in Metricool
- Create post in autolist in Metricool
- Get post by id in Metricool
- Send reply to GMB review in Metricool
- Send a reply to conversation in Metricool
Trusted by experts at...
Ready Workflows for tawk.to + Metricool Integration
Schedule posts from chat transcripts, manage conversations, update content queues, alert your team, and track responses, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Metricool + tawk.to flow
Sync your social planning and customer service data with CRM, marketing, and support tools to keep your entire stack aligned. Pick a combination and activate it in one click.
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Instagram (4)
Instagram (4) +
Facebook Pages (4)
Facebook Pages (4) +
Mailchimp (4)
Mailchimp (4) +
Slack (4)
Slack (4) +
Google Analytics 4 (4)
Google Analytics 4 (4) +
Zendesk (4)
Zendesk (4) T
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When a tawk.to ticket is created, schedule a Metricool post and publish to Instagram
New tawk.to tickets instantly trigger a scheduled post in Metricool that publishes directly to Instagram without manual handoffs.
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When a tawk.to chat ends, send a reply in Metricool and update your Instagram feed
Completed tawk.to chats update your Metricool calendar and publish a follow-up post on Instagram instantly.
T
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When a tawk.to transcript is created, update Metricool autolist and post on Instagram
New chat transcripts add items to your Metricool autolist and share updates on Instagram automatically.
T
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When a tawk.to chat starts, test Metricool connection and notify Instagram users
Live tawk.to chats test your Metricool setup and publish announcements on Instagram.
Supported triggers and actions for tawk.to and Metricool
Mix and match to build the exact automation you need
tawk.to Triggers & Actions
Metricool Triggers & Actions
Post is published successfully in Metricool
Triggers the automation when a post is successfully published
Try it → Post is scheduled in Metricool
Triggers the automation when a post is scheduled to be published
Try it → Conversation is created (in a Network) in Metricool
Triggers the automation when a conversation is created in a network
Try it → GMB is reviewed in Metricool
Triggers the automation when a Google My Business listing is reviewed
Try it → Draft is added in planner in Metricool
Triggers the automation when a new draft is added to the planner
Try it → What can you automate with Metricool + tawk.to?
Streamline your social planning and customer service operations with ready-made workflows designed for Metricool and tawk.to.
🔄
Schedule social posts from support tickets
Turn customer inquiries into scheduled Metricool content the moment a new tawk.to ticket is created. Eliminate manual data entry and keep your social channels active.
📋
Capture every chat transcript and field
Map all available tawk.to chat details directly into your Metricool planning queues instead of just basic summaries. Your content calendar becomes a richer source for marketing.
🔔
Alert your team instantly when chats start
Notify your marketing and support channels the second a new tawk.to conversation begins while testing your Metricool connection in the background.
🔀
Route actions based on submitted ticket fields
Trigger different Metricool updates depending on specific details submitted in your tawk.to tickets or chat categories.
📅
Keep your content calendar up to date
Automatically update your Metricool autolists and scheduled posts as customer conversations progress and evolve in tawk.to.
⚙️
Manage autolists without creating duplicates
Update existing items in your Metricool autolist or create new entries cleanly based on incoming tawk.to chat data.
💬
Send automated conversation replies
Trigger replies in Metricool conversations automatically as soon as related chat sessions end in tawk.to.
🔌
Extend your workflow to Mailchimp
Connect Metricool and tawk.to with Mailchimp to add ticket submitters directly to your marketing subscriber lists in one continuous pipeline.
And much more...
Who is Metricool + tawk.to integration for?
Connecting Metricool and tawk.to helps marketing and support teams automate social scheduling, manage customer conversations, and streamline campaign tracking without manual data entry.
Performance marketers
Customer support leads
Agency account managers
Social media coordinators
Content planners
Operations leads
📈
Performance marketers
You're running social ad campaigns and monitoring analytics in Metricool, but your support chat data in tawk.to lives in a separate silo, so your campaign reporting never reflects live customer inquiries — with this integration, every new tawk.to ticket triggers your social workflows instantly and your reporting stays connected.
⚡
Customer support leads
You need to act fast when high-volume chats arrive in tawk.to, but manual handoffs to your social planning calendar in Metricool mean your team finds out too late — with this integration, every chat event flows straight into your planning tools so you can coordinate responses immediately.
🤝
Agency account managers
You answer to clients who want to see real-time progress across both social media management and live customer support, but manual status updates take hours — this integration means every support ticket and social update synchronizes automatically to keep clients fully informed.
📊
Social media coordinators
The volume of customer interactions and content scheduling tasks is too high for anyone to keep up by hand, leading to missed posts and delayed replies — automating both apps means every chat transcript and ticket feeds your content planning seamlessly without manual copy-pasting.
🎯
Content planners
You own the next step of turning customer insights into published social posts, but depending on support teams to hand over chat highlights manually always causes bottlenecks — this integration means support events update your content queues instantly so you can publish right on schedule.
🗂️
Operations leads
You need a reliable history of customer interactions and social campaigns, but manual tracking leaves frustrating gaps in your audit trails — automating these apps means every conversation transcript and scheduled post is logged accurately every single time.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate tawk.to + Metricool
Build and manage your tawk.to + Metricool automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect tawk.to + Metricool with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect tawk.to + Metricool Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Metricool to tawk.to?
You can connect Metricool to tawk.to instantly using 1-click workflows or by asking Integrately AI to build your automation. It takes seconds to link your accounts along with tools like Slack, Mailchimp, and Zendesk.
Can I automatically schedule social posts when a tawk.to ticket is created?
Can I connect Metricool, tawk.to, and Slack?
What is a good Zapier alternative for Metricool and tawk.to?
How does Metricool handle data and scheduling in this integration?
How does tawk.to trigger events for Metricool?
Can I automate Metricool and tawk.to without coding?
Is the Metricool and tawk.to integration free?
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