How to connect Twilio with your apps: Top 9 Twilio integrations in 2025
Improve workflow efficiency and optimize communication with the top 19 Twilio integrations. Enhance your business processes seamlessly.
Mention + Twilio Integration
Integrate Mention to Twilio in one click, or tell Integrately AI how you want each mention handled. Trigger instant SMS alerts, send WhatsApp messages, place follow-up calls, and track every communication automatically.
Free forever.Use premium features free for 14 days.1.
Alert is added in Mention- Mention is created in Mention
Message is received in Twilio Instant- SMS is received/sent in Twilio
- Recording is available in Twilio
- Call status is changed in Twilio
- Call is finished in Twilio
- Phone number is added in Twilio
- Transcription is available in Twilio
2.
- Create alert in Mention
- Get message media by id in Twilio
- Get message medias in Twilio
- Send WhatsApp template message in Twilio
- Send SMS in Twilio
- Send WhatsApp message in Twilio
- Call phone in Twilio
- Get call details by id in Twilio
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Ready Workflows for Mention + Twilio Integration
Send SMS alerts, dispatch WhatsApp messages, route communications, alert teams, and keep records updated, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Mention + Twilio flow
Teams often need to log brand mentions in CRMs, alert support channels, or create tasks for team members after sending communication updates. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
Hubspot (3)
Hubspot (3) +
Salesforce (3)
Salesforce (3) +
Google Sheets (3)
Google Sheets (3) +
Zendesk (3)
Zendesk (3) +
Notion (3)
Notion (3) M
T
S
Notify your team in Slack about every new mention in Mention, and send a Twilio SMS confirmation
New brand mentions trigger instant Slack notifications and Twilio text messages so your team never misses a critical conversation.
M
T
S
Send an SMS via Twilio and post a Slack alert whenever a new alert is added in Mention
Alerts added in Mention immediately dispatch Twilio text messages and Slack notifications to keep stakeholders aligned.
T
M
S
When a message is received in Twilio, create an alert in Mention and notify your team in Slack
Incoming Twilio messages automatically generate mention alerts and post updates in Slack for streamlined collaboration.
Supported triggers and actions for Mention and Twilio
Mix and match to build the exact automation you need
Mention Triggers & Actions
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it → SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it → Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it → What can you automate with Mention + Twilio?
Streamline your brand monitoring and communication workflows with automated triggers and messaging actions.
💬
Trigger instant SMS notifications from brand mentions
Automatically send a Twilio text message the moment a new mention is created in Mention. Ensure your team stays immediately informed about critical online conversations.
📑
Capture every submitted field and detail
Map all available mention data and source information into your downstream communication workflows instead of basic summaries.
🔔
Tell the right person as soon as it happens
Dispatch instant text alerts to designated phone numbers or team communication channels the second an alert is added in Mention.
🔀
Route messages based on specific criteria
Send different Twilio SMS templates or WhatsApp messages depending on the content or sentiment of the mention detected in Mention.
🔄
Keep records updated as conversations change
Update call details, transcriptions, and message statuses across your connected systems as communication progresses.
📇
Prevent duplicate records during high volume
Search for existing entries before creating new contact or alert records to keep your communication database clean.
📞
Handle later call status changes automatically
Trigger follow-up actions when a Twilio call finishes, a recording becomes available, or call statuses change.
📊
Extend flows into Google Sheets for reporting
Capture brand mentions and Twilio message logs directly inside Google Sheets for comprehensive team reporting.
And much more...
Who is Mention + Twilio integration for?
Marketing teams, communication managers, and support leads rely on this integration to eliminate manual alerting and keep communication channels instantly synchronized.
Marketing analytics managers
Customer support leads
Client communication coordinators
Public relations teams
Operations specialists
Compliance officers
📊
Marketing analytics managers
You're tracking brand mentions across web sources but your reports only update when someone manually checks alerts, so the engagement metrics you review are always outdated — automating both apps means every new mention triggers instant communication updates and your dashboard stays current.
⚡
Customer support leads
You monitor customer sentiment in Mention but find out about urgent support issues too late because notifications require manual checks — with this integration, every critical mention immediately dispatches a Twilio text message so your team acts fast.
📋
Client communication coordinators
You answer to stakeholders who want immediate progress updates on brand tracking and customer outreach, but compiling logs by hand slows you down — automating both apps means every interaction triggers instant notifications and keeps reporting accurate.
📈
Public relations teams
The volume of daily brand mentions is too high for anyone to keep up by hand, leading to missed conversations and delayed outreach — this integration means every mention is captured instantly and processed through automated messaging workflows.
🤝
Operations specialists
You own the follow-up task and depend on someone upstream to hand over brand monitoring details before you can send out updates — automating both apps means every new mention flows directly into your communication pipeline without delay.
🗂️
Compliance officers
You need a reliable communication history for auditing purposes but keep finding gaps caused by manual logging errors — connecting these apps means every mention and SMS record is logged automatically and accurately.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Mention + Twilio
Build and manage your Mention + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Mention + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Mention + Twilio Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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Frequently Asked Questions
How do I connect Mention to Twilio?
You can connect Mention to Twilio instantly using ready templates or Integrately AI. With 1-click setup, your brand monitoring data flows directly into Twilio communications alongside Slack, Hubspot, and Google Sheets.
Can I automatically send an SMS when a mention is created?
Can I connect Mention, Twilio, and Slack?
What is a good Zapier alternative for Mention and Twilio?
How are new mentions handled in Mention during automation?
Can I trigger actions based on Twilio call statuses?
Do I need coding skills to connect Mention and Twilio?
Is the Mention and Twilio integration free?
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