Mattermost + WATI Integration

Integrate Mattermost to WATI in one click, or tell Integrately AI how you want each message handled. Trigger template messages, update customer contacts, post team notifications, and sync chats automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Mattermost
    Post is created in Mattermost
  • Mattermost
    Post is updated in Mattermost
  • Mattermost
    Channel is created in Mattermost
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
Arrow Right
2.
  • Mattermost
    Post message in Mattermost
  • Mattermost
    Update post in Mattermost
  • Mattermost
    Search post in Mattermost
  • Mattermost
    Delete post in Mattermost
  • Mattermost
    Update channel in Mattermost
  • Mattermost
    Create channel in Mattermost
  • Mattermost
    Search channel in Mattermost
  • Mattermost
    Delete channel in Mattermost
  • Mattermost
    Search file in Mattermost
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Mattermost + WATI Integration

Send template messages on new posts, capture customer details, alert your team on replies, and update contacts, all in just one click.

Most popular automationmost-popular-automations
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Mattermost + WATI flow

Sync customer interactions with your CRM, log chats in spreadsheets, schedule follow-ups, and manage tasks across your tools. Pick a combination and activate it in one click.

Mattermost
WATI
+
Jira Software CloudJira Software Cloud (8)
+
Google SheetsGoogle Sheets (8)
+
HubSpotHubSpot (8)
+
CalendlyCalendly (8)
+
NotionNotion (8)
+
ZoomZoom (8)
W
J
M
Create a Jira issue when a message is received in WATI, and post an update in Mattermost
New WATI messages instantly create corresponding Jira issues and notify your team in Mattermost, eliminating manual ticket creation.
J
M
W
Send a Mattermost post when a Jira issue is created, and send a WATI template message
Keep your Mattermost channel informed of new Jira issues while automatically triggering a WATI template message to the client.
J
W
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When a Jira issue moves to in progress, send a WATI session message and update Mattermost
Notify customers via WATI session messages and update your Mattermost channel when Jira issues progress.
W
J
M
Create a Jira task for every WATI contact created, and post an alert in Mattermost
Every new WATI contact generates a tracked task in Jira Software Cloud with instant notification in Mattermost.
J
W
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If a Jira issue priority is high, send a WATI template message and alert Mattermost
High-priority Jira issues automatically trigger urgent WATI template messages and high-visibility Mattermost alerts.
J
W
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When a Jira issue is closed, update WATI contact attributes and post in Mattermost
Closing a Jira issue automatically updates WATI contact attributes and announces the resolution in Mattermost.
W
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Use ChatGPT to summarise every WATI message, create a Jira issue, and post the brief in Mattermost
AI summarises WATI messages, creates organised Jira issues, and posts concise briefings in Mattermost.
W
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G
M
Create a Jira issue from a WATI message, log in Google Sheets, and post in Mattermost
Multi-app pipeline routes WATI messages into Jira issues, logs data in Google Sheets, and notifies Mattermost.

Supported triggers and actions for Mattermost and WATI

Mix and match to build the exact automation you need

Mattermost
Mattermost Triggers & Actions
Post is created in Mattermost
Triggers the automation when a new post is created
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Post is updated in Mattermost
Triggers the automation when a post is updated
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Channel is created in Mattermost
Triggers the automation when a new channel is created
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Post message in Mattermost
Posts a message
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Update post in Mattermost
Updates the content of a post with new information
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Search post in Mattermost
Searches and locate posts
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Delete post in Mattermost
Deletes a particular post
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Update channel in Mattermost
Updates channel information
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Create channel in Mattermost
Creates a new channel
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Search channel in Mattermost
Searches for a channel
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Delete channel in Mattermost
Deletes a particular channel from the account
Try it →
Search file in Mattermost
Searches for a file
Try it →
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it →
Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
Try it →
Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
Try it →
Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Mattermost + WATI?

Streamline your customer communications and internal notifications with powerful automated workflows.

What you can automate?
Send WhatsApp messages from chat posts
Trigger automated WATI template messages instantly whenever a new post is created in Mattermost, bridging internal collaboration and customer outreach.
📝
Capture every submitted contact detail
Map all available contact fields and attributes from WATI interactions directly into your connected databases without manual data entry.
🔔
Alert the right team member immediately
Post instant notifications into Mattermost channels the moment a new message or contact is received in WATI.
🔀
Route workflows based on message content
Perform different actions depending on specific keywords or fields submitted in your WATI messages or Mattermost posts.
🔄
Keep customer profiles up to date
Automatically update contact attributes in WATI whenever status changes occur across your connected business tools.
🛡️
Prevent duplicate records automatically
Search existing records before creating new entries to ensure your contact databases and customer profiles remain clean.
📅
Handle later status changes smoothly
Automate follow-up actions when customer statuses transition, deals close, or support issues reach resolution.
🔗
Extend flows to popular supporting apps
Connect your core Mattermost and WATI workflow to tools like Google Sheets or HubSpot to expand your automation capabilities.
And much more...

Who is Mattermost + WATI integration for?

Teams connecting Mattermost and WATI eliminate manual data handoffs, ensuring fast customer communication and seamless internal chat alignment.

Performance marketers
Performance marketers
Customer support teams
Customer support teams
Account managers
Account managers
Sales representatives
Sales representatives
Project coordinators
Project coordinators
Operations leads
Operations leads
📈
Performance marketers
You're running campaigns across multiple ad sets but your tracking sheet only updates when someone manually exports leads, so the row counts you're optimising against are always a few hours behind — with this integration, every new lead lands in the sheet instantly and your data stays current.
🎧
Customer support teams
You manage incoming customer inquiries across chat platforms, but tickets get buried in unmonitored queues before anyone notices — with this integration, every incoming customer message triggers instant alerts and automated responses.
📊
Account managers
You need to keep clients updated on project milestones, but manual status reports always arrive a day late — with this integration, every status update triggers instant customer notifications.
💼
Sales representatives
You receive high volumes of inbound prospect inquiries, but manually copying contact details into your CRM slows down your response time — with this integration, every new chat contact creates a CRM record instantly.
🛠️
Project coordinators
You depend on upstream team members to hand over project tasks, but communication gaps cause constant delays — with this integration, every completed milestone automatically triggers the next step.
📋
Operations leads
You need reliable audit histories of all customer interactions, but manual logging leaves glaring gaps in your records — with this integration, every communication event is logged automatically and accurately.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Mattermost + WATI

Build and manage your Mattermost + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Mattermost + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Mattermost to WATI?
Frequently Asked Questions
You can connect Mattermost to WATI in 1 click using ready templates on Integrately, or ask Integrately AI to build the workflow. It links your chat and customer messaging tools alongside apps like Google Sheets, HubSpot, and Notion.
Can I automatically send WhatsApp messages when Mattermost posts are created?
Frequently Asked Questions
Can I connect Mattermost, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Mattermost and WATI?
Frequently Asked Questions
How does Mattermost handle post creation triggers in automations?
Frequently Asked Questions
Can I update WATI contact attributes automatically?
Frequently Asked Questions
Do I need coding skills to automate Mattermost and WATI?
Frequently Asked Questions
Is the Mattermost and WATI integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Mattermost or WATI With 1500+ Other Apps

Mattermost
Popular Mattermost Integrations
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WATI
Popular WATI Integrations
Sync WATI with CRM, marketing, and support platforms to manage customer communications effectively.
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