tawk.to + Manychat Integration

Integrate Manychat to tawk.to in one click, or tell Integrately AI how you want each subscriber handled. Create subscribers, add user tags, update custom fields, and send text messages automatically.

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1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Manychat
    External request is created in Manychat Instant
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2.

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Ready Workflows Ready Workflows for Manychat + tawk.to Integration

Capture support tickets, create subscribers, add user tags, update custom fields, and send chat messages, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + Manychat Integration

Send ManyChat message for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - ManyChat integration. Whenever a new ticket is created in tawk.to, you will immediately receive a message in ManyChat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic ManyChat messages for new tawk.to tickets today - your customers will appreciate it!
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tawk.to + Manychat Integration

Create ManyChat contact for new tawk.to ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this tawk.to - ManyChat integration. It will automatically create a ManyChat contact for new tawk.to tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up ManyChat contacts for every tawk.to ticket is a great place to start.
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tawk.to + Manychat Integration

Create ManyChat contact for new tawk.to chat

Automatically creating ManyChat contact for new tawk.to chat can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating ManyChat contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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Connect more apps to your Manychat + tawk.to flow

Sync customer conversations and messenger contacts with your CRM, support desk, and team channels. Pick a combination and activate it in one click.

tawk.to
Manychat
+
ShopifyShopify (4)
+
HubspotHubspot (4)
+
MailchimpMailchimp (3)
+
ZendeskZendesk (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
T
M
S
Create a Shopify customer for every new tawk.to ticket, and add the subscriber in Manychat
New tawk.to support tickets automatically create matching Shopify customers and Manychat subscribers without manual data entry.
T
M
S
When a tawk.to chat starts, update the Shopify customer and add a tag to the user in Manychat
Active tawk.to live chats instantly tag active Manychat subscribers and update customer records in Shopify.
T
M
S
If a tawk.to ticket mentions an order issue, create a Manychat subscriber and create a Shopify draft order
Store issues raised in tawk.to tickets automatically generate draft orders in Shopify and subscriber profiles in Manychat.
T
M
S
When a tawk.to chat ends, update the subscriber in Manychat and create a Shopify order record
Completed live chats in tawk.to update customer data in Manychat and log order details in Shopify.

Supported triggers and actions for tawk.to and Manychat

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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What can you automate with Manychat + tawk.to?

Streamline your live chat support and messenger marketing workflows with automated subscriber syncing and ticket management.

What you can automate?
🔗
Sync support tickets to messenger subscribers
Automatically create a Manychat subscriber for every new ticket created in tawk.to. Eliminate manual data entry and ensure every support interaction builds your messenger list.
📝
Capture every submitted field and detail
Map all available contact details and custom fields from tawk.to chat transcripts directly into Manychat subscriber profiles instead of basic contact info.
🔔
Alert your team the moment chats begin
Notify your support staff instantly on Slack or create helpdesk tickets the second a live chat starts in tawk.to, ensuring rapid response times.
🔀
Route conversations based on submitted fields
Apply different tags or custom fields in Manychat depending on specific keywords or priority levels submitted in tawk.to support tickets.
🔄
Keep subscriber data up to date as chats end
Update Manychat subscriber custom fields automatically when a tawk.to chat session concludes, ensuring your records reflect current customer status.
🔍
Search and update instead of creating duplicates
Check if a subscriber already exists by email or phone in Manychat before creating a new record, keeping your messenger database clean.
📋
Handle later status changes and resolutions
Trigger automated messenger follow-up messages or update custom fields when support tickets are resolved or closed out in tawk.to.
🔌
Extend your workflow to external apps
Connect your Manychat and tawk.to core automation to Shopify, HubSpot, Google Sheets, or Slack for a complete multi-step business process.
And much more...

Who is Manychat + tawk.to integration for?

Customer support agents, live chat operators, and digital marketers managing messenger campaigns rely on this integration to eliminate manual data entry and keep subscriber records synchronized.

Marketing directors
Marketing directors
Customer support leads
Customer support leads
Client success managers
Client success managers
High volume support teams
High volume support teams
Sales development reps
Sales development reps
Operations managers
Operations managers
📈
Marketing directors
You're running messenger campaigns alongside live chat support but your tracking spreadsheets only update when someone manually exports interaction logs, so the conversion counts you're optimising against are always hours behind — with this integration, every subscriber record lands in your sheets instantly and your analytics stay current.
⚡
Customer support leads
You need to act fast when urgent tickets arrive in tawk.to, but staff spend valuable minutes copying contact details into Manychat by hand so responses are delayed — automating both apps means every inquiry generates subscriber profiles instantly and your support queue stays moving.
🤝
Client success managers
You answer to stakeholders who want to see live conversation metrics and up-to-date subscriber growth, but manual record-keeping creates blind spots in your reporting — automating both apps means ticket logs and messenger updates sync automatically so your client reviews are always accurate.
📊
High volume support teams
The incoming chat volume on tawk.to is too high for anyone to keep up with manual subscriber logging, leading to missing contact data and broken follow-up sequences — integrating these apps means every chat event and support ticket populates your marketing platform without manual intervention.
🔄
Sales development reps
You own the outreach follow-up and depend on support staff to hand over qualified live chat leads, but handoff delays cause prospects to go cold — connecting these apps means every new ticket or chat session instantly creates subscriber profiles so your sales outreach begins immediately.
🗂️
Operations managers
You need a reliable history of all customer inquiries and messenger interactions, but manual entry errors keep creating frustrating gaps in your audit logs — automating both apps means every chat session and ticket creates flawless records across your entire tech stack.
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Why choose Integrately to automate tawk.to + Manychat

Build and manage your tawk.to + Manychat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Manychat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Manychat to tawk.to?
Frequently Asked Questions
You can connect Manychat to tawk.to in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking support tickets to messenger subscribers alongside Shopify, HubSpot, Slack, and 1,500+ other apps.
Can I automatically create Manychat subscribers from new tawk.to support tickets?
Frequently Asked Questions
Can I connect Manychat, tawk.to, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Manychat and tawk.to?
Frequently Asked Questions
How does Manychat handle subscriber creation and updates in this integration?
Frequently Asked Questions
How does tawk.to trigger automation workflows?
Frequently Asked Questions
Do I need coding skills to automate Manychat and tawk.to?
Frequently Asked Questions
Is the Manychat and tawk.to integration free?
Frequently Asked Questions
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