MaintainX + Toky Integration

Integrate MaintainX to Toky in one click, or tell Integrately AI how you want each call handled. Log calls, create work orders, notify your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  •  MaintainX
    Category added to work order in MaintainX Instant
  •  MaintainX
    Work order is created in MaintainX Instant
  •  MaintainX
    Work order status is changed in MaintainX Instant
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
Arrow Right
2.
  •  MaintainX
    Create work request in MaintainX
  •  MaintainX
    Create work order in MaintainX
  •  MaintainX
    Create new message in MaintainX
  •  MaintainX
    Create work order comment in MaintainX
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky

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Ready Workflows Ready Workflows for MaintainX + Toky Integration

Create work orders from calls, update contact information, send text messages, and notify your team, all in just one click.

  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your MaintainX + Toky flow

Log call records in your CRM, update shared spreadsheets, notify support channels, and manage downstream tasks automatically. Pick a combination and activate it in one click.

 MaintainX
Toky
+
HubSpotHubSpot (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (3)
+
SalesforceSalesforce (3)
+
ZendeskZendesk (3)
+
AsanaAsana (3)
T
M
H
Create a MaintainX work order when a Toky call is received, and log the contact in HubSpot
Toky call logs immediately generate a MaintainX work order and create a contact in HubSpot, eliminating manual entry.
M
T
H
Send a Toky text message when a MaintainX work order is created, and update the HubSpot deal
MaintainX work order creations automatically trigger a Toky text message to the customer and update HubSpot deals.
M
T
H
When a MaintainX work order status changes, search HubSpot contacts and send a Toky text message
Work order status updates in MaintainX trigger a contact search in HubSpot and notify clients via Toky.
T
M
H
Use Claude to summarise Toky voicemails, create a MaintainX work order, and update HubSpot
Claude summarises incoming Toky voicemails to generate MaintainX work orders and log records in HubSpot.

Supported triggers and actions for MaintainX and Toky

Mix and match to build the exact automation you need

 MaintainX
MaintainX Triggers & Actions
Instant
Category added to work order in MaintainX
Triggers the automation when a new category is added to a work order
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Instant
Work order is created in MaintainX
Triggers the automation when a work order is created
Try it →
Instant
Work order status is changed in MaintainX
Triggers the automation when a work order status is changed
Try it →
Create work request in MaintainX
Generates a new work request
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Create work order in MaintainX
Generates a new work order
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Create new message in MaintainX
Creates a new message
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Create work order comment in MaintainX
Adds a new comment to a work order
Try it →
Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
Try it →
Instant
Call is received in Toky
Triggers the automation when a call is received
Try it →
Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
Try it →
Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
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Search Contact in Toky
Finds and retrieves contact information
Try it →

What can you automate with MaintainX + Toky?

Streamline maintenance dispatch, customer communications, and record-keeping with reliable automated workflows.

What you can automate?
📞
Create work orders directly from inbound phone calls
Capture call details from Toky and automatically generate a new work order in MaintainX the moment a customer reports an issue. Eliminate manual data entry and speed up dispatch times.
📝
Capture every custom field from phone interactions
Extract caller notes, phone numbers, and timestamps from Toky calls to populate detailed MaintainX work request fields. Ensure your maintenance team never misses crucial instructions.
🔔
Notify your team instantly when a call arrives
Trigger instant team notifications or SMS alerts via Toky whenever a new maintenance work order is created in MaintainX. Keep staff aligned across communication channels.
🔀
Route requests based on submitted call categories
Set conditional rules to handle maintenance work orders differently depending on the category or priority reported during your Toky calls. Direct urgent issues to the right personnel.
🔄
Keep records updated as work order statuses change
Automatically trigger Toky text messages or update contact records whenever a MaintainX work order status changes. Keep clients informed without manual follow-up calls.
🔍
Search contacts to prevent duplicate records
Look up existing caller information in Toky before creating new contacts or work orders in MaintainX. Maintain a clean database without cluttered duplicate entries.
⚙️
Handle later status events like completion and sign-off
Automate downstream actions when maintenance work orders are marked as completed or verified in MaintainX. Trigger client closure messages and update your logs seamlessly.
🔗
Extend your workflow to HubSpot and other apps
Connect your MaintainX and Toky automation with HubSpot, Slack, Google Sheets, or Salesforce to keep your entire business stack synchronized from a single event.
And much more...

Who is MaintainX + Toky integration for?

Operations teams, customer support leads, and facility managers looking to eliminate manual data entry between phone communications and maintenance ticketing.

Operations Managers
Operations Managers
Customer Support Leads
Customer Support Leads
Facility Supervisors
Facility Supervisors
Call Center Dispatchers
Call Center Dispatchers
Maintenance Technicians
Maintenance Technicians
IT & Telecom Administrators
IT & Telecom Administrators
📈
Operations Managers
You review maintenance throughput metrics every week, but call records and work orders live in separate systems so your dashboard numbers are always hours behind — this integration means every incoming call instantly triggers a MaintainX work order and your performance data stays current.
Customer Support Leads
You need to dispatch field technicians the moment an urgent phone call arrives, but manual ticket creation slows down your response time — automating both apps means every Toky call generates a MaintainX work order instantly and your team acts without delay.
📋
Facility Supervisors
You answer to building owners who demand clear documentation of every reported maintenance issue, but gaps in your call logs make reporting difficult — connecting these apps means every phone interaction is accurately captured and your audit trail is complete.
🔄
Call Center Dispatchers
You handle high volumes of inbound maintenance calls daily, and copying caller details into your CMMS by hand creates a massive bottleneck — with this integration, customer phone interactions automatically format into work orders and your dispatch queue stays clear.
🛠️
Maintenance Technicians
You depend on dispatchers to hand over correct caller details before visiting a site, but missing notes leave you unprepared in the field — automating both apps means every maintenance request arrives with full context and your work starts immediately.
🗂️
IT & Telecom Administrators
You manage communication infrastructure and need reliable historical records across telecom and maintenance tools, but manual exports keep causing data discrepancies — this integration means every call and work order syncs reliably and your system history has no gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate MaintainX + Toky

Build and manage your MaintainX + Toky automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MaintainX + Toky with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect MaintainX to Toky?
Frequently Asked Questions
You can connect MaintainX to Toky in 1 click using ready templates on Integrately, or use Integrately AI to set up your custom workflow. It also links easily with HubSpot, Slack, and Google Sheets.
Can I automatically create a MaintainX work order when a Toky call is received?
Frequently Asked Questions
Can I connect MaintainX, Toky, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for MaintainX and Toky?
Frequently Asked Questions
How does MaintainX handle work order creation in this integration?
Frequently Asked Questions
Can Toky send text messages automatically when work orders change?
Frequently Asked Questions
Do I need coding skills to automate MaintainX and Toky?
Frequently Asked Questions
Is the MaintainX and Toky integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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