Mailjet + Userback Integration

Integrate Mailjet to Userback in one click, or tell Integrately AI how you want each feedback handled. Collect feedback, trigger email templates, update contact properties, and send follow-ups automatically.

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1.
  • Mailjet
    Email is sent in Mailjet Instant
  • Mailjet
    Email is opened in Mailjet Instant
  • Mailjet
    Email is clicked in Mailjet Instant
  • Mailjet
    Email is bounced in Mailjet Instant
  • Mailjet
    Email is blocked in Mailjet Instant
  • Mailjet
    User is unsubscribed from contact list in Mailjet Instant
  • Userback
    Feedback is collected in Userback Instant
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2.
  • Mailjet
    Subscribe contact to Mailjet list in Mailjet
  • Mailjet
    Send email using Mailjet template in Mailjet
  • Mailjet
    Send plain text email in Mailjet
  • Mailjet
    Send HTML email in Mailjet
  • Mailjet
    Update contact properties in Mailjet
  • Mailjet
    Send SMS in Mailjet

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Ready Workflows Ready Workflows for Mailjet + Userback Integration

Collect feedback, trigger email templates, update contact lists, and notify your team, all in just one click.

Most popular automationsmost-popular-automations
Userback + Mailjet Integration

Send Mailjet message for new Userback feedback

When you receive a new Userback feedback, you can automatically send a Mailjet message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Mailjet message today. Your future self will thank you.
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Connect more apps to your Mailjet + Userback flow

Streamline your customer communication by syncing feedback responses with CRMs, spreadsheets, and team messaging tools. Pick a combination and activate it in one click.

Mailjet
Userback
+
Jira Software CloudJira Software Cloud (4)
+
SlackSlack (4)
+
HubSpotHubSpot (4)
+
AsanaAsana (4)
+
Google SheetsGoogle Sheets (4)
+
TrelloTrello (4)
U
J
M
Create a Jira Software Cloud issue for every piece of feedback collected in Userback, and send a confirmation email via Mailjet
Userback feedback turns into a Jira Software Cloud issue instantly while Mailjet sends a confirmation email, removing manual entry entirely.
J
M
U
When a Jira Software Cloud issue moves to done, send an email using Mailjet template in Mailjet to the user who left feedback in Userback
Users receive updates via Mailjet as soon as their reported feedback issue is resolved in Jira Software Cloud.
M
U
J
Create a Jira Software Cloud task for every email opened in Mailjet, and log the Userback feedback details
Engagement in Mailjet triggers tracking tasks in Jira Software Cloud alongside Userback feedback records.
U
J
M
If feedback collected in Userback contains bug, create issue in Jira Software Cloud and send HTML email in Mailjet
Bug reports from Userback create Jira Software Cloud issues and trigger specialized HTML emails in Mailjet automatically.

Supported triggers and actions for Mailjet and Userback

Mix and match to build the exact automation you need

Mailjet
Mailjet Triggers & Actions
Instant
Email is sent in Mailjet
Triggers the automation when an email is sent
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Instant
Email is opened in Mailjet
Triggers the automation when an email is opened
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Instant
Email is clicked in Mailjet
Triggers the automation when an email link is clicked by the recipient
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Instant
Email is bounced in Mailjet
Triggers the automation when an email bounces back
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Instant
Email is blocked in Mailjet
Triggers the automation when an email is blocked
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Instant
User is unsubscribed from contact list in Mailjet
Triggers the automation when a user is unsubscribed from a contact list
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Subscribe contact to Mailjet list in Mailjet
Subscribes a contact to a mailjet list
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Send email using Mailjet template in Mailjet
Sends an email using a template
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Send plain text email in Mailjet
Sends a plain text email
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Send HTML email in Mailjet
Sends an html email
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Update contact properties in Mailjet
Updates contact information
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Send SMS in Mailjet
Sends a text message to particular recipients
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Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
Try it →
No action is available

What can you automate with Mailjet + Userback?

Streamline your feedback loops by connecting user responses to targeted email campaigns, automated contact updates, and team notifications.

What you can automate?
🔄
Trigger email campaigns from new user feedback
Automatically send a Mailjet template email whenever feedback is collected in Userback.
📝
Capture every submitted feedback detail
Map user responses, ratings, and comments from Userback directly into Mailjet contact properties.
📢
Alert your team instantly on new feedback
Notify team members via Slack or email when high-priority feedback is submitted.
🔀
Route emails based on feedback categories
Send different Mailjet templates depending on whether Userback feedback is a bug report or a feature request.
🔄
Keep contact lists updated as users respond
Automatically subscribe contacts or update contact properties in Mailjet when feedback is submitted.
🚫
Prevent duplicate contacts and feedback records
Update existing contact properties in Mailjet rather than creating duplicates when new feedback arrives.
📊
Handle follow-up actions after email engagement
Trigger downstream updates when emails are opened or clicked in Mailjet following feedback collection.
🌐
Extend your feedback flow to external spreadsheets
Send Userback feedback and Mailjet campaign data directly into Google Sheets for deeper analysis.
And much more...

Who is Mailjet + Userback integration for?

Product managers, UX designers, and marketers streamline feedback collection and email communication to resolve user issues faster and improve campaign targeting.

Product managers
Product managers
UX designers
UX designers
Client success leads
Client success leads
Support managers
Support managers
Email marketers
Email marketers
Data analysts
Data analysts
📈
Product managers
You're reviewing feedback submissions manually but your campaign metrics only update when someone exports email lists, so the response counts you're optimising against are always a few hours behind — with this integration, every Userback response triggers Mailjet updates instantly and your data stays current.
⚡
UX designers
You need to act on user feedback quickly, and you find out too late about critical usability bugs because email alerts and feedback tools remain disconnected — with this integration, every Userback feedback item triggers instant Mailjet notifications so your design team responds immediately.
🤝
Client success leads
You answer to stakeholders who want to see continuous product improvements, but tracking feedback across email and design tools is tedious — with this integration, Userback submissions flow directly into Mailjet workflows to keep client reports accurate and up to date.
📊
Support managers
The feedback volume is too high for anyone to keep up by hand between Mailjet lists and Userback reviews — with this integration, every piece of feedback syncs automatically into your email campaigns and contact records.
🎯
Email marketers
You own the follow-up communication and depend on UX feedback to trigger targeted campaigns, but manual handoffs cause major delays — with this integration, Userback submissions instantly trigger tailored Mailjet templates.
🗂️
Data analysts
You need a reliable history of user engagement and keep finding gaps between email metrics and feedback logs — with this integration, Mailjet tracking events and Userback data combine into a single unified record.
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Why choose Integrately to automate Mailjet + Userback

Build and manage your Mailjet + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Mailjet + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Mailjet to Userback?
Frequently Asked Questions
You can connect Mailjet to Userback using 1-click automation setup on Integrately, or ask Integrately AI to build the automation. It works alongside tools like Slack, HubSpot, Asana, Google Sheets, and Trello with 1,500+ integrations available.
How can I trigger Mailjet emails from Userback feedback?
Frequently Asked Questions
Can I connect Mailjet, Userback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Mailjet and Userback?
Frequently Asked Questions
How does Mailjet handle contact updates in this integration?
Frequently Asked Questions
Can Userback collect feedback without writing code?
Frequently Asked Questions
How do I automate Mailjet and Userback workflows without coding?
Frequently Asked Questions
Is the Mailjet and Userback integration free?
Frequently Asked Questions
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