Live Chat + Wrike Integration
Integrate Live Chat to Wrike in one click, or tell Integrately AI how you want each chat handled. Capture visitor details, create tasks, organize folders, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Chat is started in Live Chat Instant- Chat is ended in Live Chat Instant
- Chat is updated in Live Chat Instant
- Visitor enters queue in Live Chat Instant
Task is created in Wrike Instant- Task status is changed in Wrike Instant
- Comment is created in Wrike Instant
- Folder is created in Wrike Instant
- Attachment is added in Wrike Instant
2.
- Create task in Wrike
- Get task by Id in Wrike
- Create a timelog in Wrike
- Create folder in Wrike
- Add a comment in task in Wrike
- Add a comment in folder in Wrike
- Create project in Wrike
- Get folder by Id in Wrike
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Ready Workflows for Live Chat + Wrike Integration
Capture support chats, create Wrike tasks, organize folders, log time entries, and notify your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Live Chat + Wrike flow
Route visitor chats into your CRM, support desk, or team channels once Wrike tasks are created. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
Zendesk (3)
Zendesk (3) +
Salesforce (3)
Salesforce (3) +
Gmail (3)
Gmail (3) +
Google Drive (3)
Google Drive (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) L
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Create a Wrike task from every new Live Chat chat, and notify your support channel in Slack
New visitor interactions land in Wrike as tasks immediately while your support channel hears about it in Slack, eliminating manual handoffs.
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When a Live Chat conversation ends, add a completion comment in Wrike and post an update in Slack
Closed chats update your Wrike tasks with discussion summaries and alert your team in Slack.
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When a visitor enters the Live Chat queue, create a Wrike project and alert the triage channel in Slack
Incoming queue visitors trigger new Wrike projects and instant Slack triage alerts.
Supported triggers and actions for Live Chat and Wrike
Mix and match to build the exact automation you need
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it → Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it → Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it → Wrike Triggers & Actions
Instant
Task status is changed in Wrike
Triggers the automation when the status of a task is changed
Try it → What can you automate with Live Chat + Wrike?
Streamline your support-to-project workflow by automating task creation, comment logging, and team notifications directly from your live chats.
📋
Create Wrike tasks from live chats automatically
Turn every new visitor chat into an actionable task in Wrike without manual data copying. Ensure your project boards capture every customer inquiry the moment it happens.
💬
Capture complete visitor questions and details
Map submitted chat information directly into Wrike task descriptions and custom fields. Keep all visitor context accessible for the team handling the follow-up work.
🔔
Notify your team the moment a chat starts
Alert support and engineering channels instantly when a new customer chat begins. Eliminate delays in identifying high-priority visitor issues and routing requests.
🔀
Route tasks based on chat topics
Create different project tasks or assign specific folders in Wrike depending on what the visitor discusses. Direct inquiries to the right department automatically.
🔄
Keep project boards updated as chats evolve
Synchronize ongoing chat updates and modifications with your existing Wrike tasks. Ensure project milestones reflect the latest customer conversation status.
📝
Add comments to tasks instead of creating duplicates
Append chat follow-ups and resolution notes as comments on existing Wrike tasks. Keep conversation histories consolidated in a single place.
🏁
Log resolutions when conversations end
Update task statuses and add final summary comments in Wrike the moment a chat concludes. Maintain accurate project completion records effortlessly.
🔌
Extend your workflow to team messaging apps
Connect your Live Chat and Wrike setup with Slack to broadcast chat notifications and project updates across your organisation instantly.
And much more...
Who is Live Chat + Wrike integration for?
Support managers, project coordinators, and operations leads use this integration to turn live customer chats into structured Wrike tasks instantly without manual data entry.
Support operations managers
Customer support leads
Client success managers
Customer support agents
Project coordinators
Quality assurance leads
📈
Support operations managers
You're reviewing chat volume metrics and task completion rates, but your reports are always outdated because agents manually copy visitor queries into project boards — this integration means every chat creates a Wrike task instantly and your operational metrics stay current.
⚡
Customer support leads
You need to act fast when high-priority technical issues arise in chat, but you find out about them too late after agents finish their shifts — with this integration, every urgent support interaction triggers a Wrike task immediately and your response times improve.
🤝
Client success managers
You answer to external clients who want to see visible progress on their reported inquiries, but manual task creation leaves gaps in project visibility — connecting these apps means every client chat maps directly to an active Wrike task so stakeholder reviews show complete transparency.
🔄
Customer support agents
The volume of live chats is too high for anyone to keep up by hand when creating project follow-ups after every conversation — automating both apps means incoming chats generate Wrike tasks automatically and your team avoids repetitive administrative work.
👥
Project coordinators
You own the project execution phase and depend on customer support teams to hand over chat details manually before you can assign resources — this integration means every chat submission populates Wrike folders instantly and project handoffs happen without friction.
📋
Quality assurance leads
You need a reliable history of customer interactions for compliance reviews, but you keep finding gaps where chat logs were never attached to project tasks — with this integration, conversation histories and comments sync into Wrike reliably.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Live Chat + Wrike
Build and manage your Live Chat + Wrike automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Live Chat + Wrike with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Live Chat + Wrike Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Live Chat to Wrike?
You can connect Live Chat to Wrike in 1-click using ready-made templates or ask Integrately AI to build your workflow. It links Live Chat, Wrike, and apps like Slack and Zendesk instantly.
Can I automatically create Wrike tasks from Live Chat conversations?
Can I connect Live Chat, Wrike, and Slack?
What is a good Zapier alternative for Live Chat and Wrike?
How does Live Chat data sync with Wrike tasks?
Can I add comments in Wrike when a Live Chat ends?
Do I need coding skills to automate Live Chat and Wrike?
Is the Live Chat and Wrike integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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