Live Chat + Manychat Integration

Integrate Live Chat to Manychat in one click, or tell Integrately AI how you want each subscriber handled. Create subscribers, send text messages, add tags, and update user fields automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
  • Manychat
    External request is created in Manychat Instant
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2.

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Ready WorkflowsReady Workflows   for Live Chat + Manychat Integration

Capture subscribers, send text messages, add tags, update user records, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Live Chat + Manychat flow

Teams often need to sync chat data to CRMs, log interactions in spreadsheets, and notify support staff. Pick a combination and activate it in one click.

Live Chat
Manychat
+
ShopifyShopify (2)
+
MailchimpMailchimp (2)
+
ZendeskZendesk (2)
+
HubSpotHubSpot (2)
+
SlackSlack (2)
+
Google SheetsGoogle Sheets (2)
L
M
S
When a chat is started in Live Chat, create a subscriber in Manychat and create a customer in Shopify.
New chat visitors appear in Manychat as subscribers and get registered as customers in Shopify instantly.
L
M
S
When a chat is ended in Live Chat, add a completion tag in Manychat and create a draft order in Shopify.
Completed chat sessions trigger subscriber tagging in Manychat and generate a draft order in Shopify automatically.

Supported triggers and actions for Live Chat and Manychat

Mix and match to build the exact automation you need

Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
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Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
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No action is available
Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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What can you automate with Live Chat + Manychat?

Streamline customer communication by syncing chat events with messenger marketing workflows, subscriber updates, and team notifications.

What you can automate?
💬
Sync Live Chat events with Manychat subscribers automatically
Create or update a Manychat subscriber the moment a chat starts or ends in Live Chat, removing manual data entry entirely.
📋
Capture every visitor detail across platforms
Map all available chat attributes and visitor details directly into Manychat custom fields instead of just basic contact info.
🔔
Alert your support team instantly
Send real-time notifications to your team whenever a visitor enters the queue or starts a new chat session.
🔀
Route subscribers based on chat input
Apply different tags or send specific text messages in Manychat depending on the visitor queue or chat topic.
🔄
Keep subscriber records continuously updated
Update Manychat subscriber details automatically as chat sessions progress and visitor information changes.
🔍
Prevent duplicate subscriber profiles
Search existing subscribers by email or phone in Manychat before creating new records, keeping your database clean.
⏱️
Manage completed and ended chat workflows
Trigger automated follow-up messages or remove user tags in Manychat the moment a chat session ends.
📈
Extend your chat workflows to Google Sheets
Log every chat start event and Manychat subscriber update directly into a Google Sheets spreadsheet for deeper analysis.
And much more...

Who is Live Chat + Manychat integration for?

Support teams, marketers, and customer service managers who need to sync chat interactions and streamline subscriber management without manual data entry.

Performance Marketers
Performance Marketers
Customer Support Leads
Customer Support Leads
Client Success Managers
Client Success Managers
Support Operations Teams
Support Operations Teams
Sales Development Reps
Sales Development Reps
Customer Experience Specialists
Customer Experience Specialists
📈
Performance Marketers
You monitor chat engagement trends and response rates, but your analytics reports only update when someone manually exports chat logs, so the metrics you review are always hours behind — with this integration, every chat interaction updates your sheets instantly and your data stays current.
Customer Support Leads
You manage incoming visitor queues and need to engage users immediately, but alerts get buried in crowded inboxes so high-intent visitors wait too long — with this integration, every chat start triggers instant subscriber creation and team alerts so you never miss an active lead.
🤝
Client Success Managers
You report on client communication volumes and support efficiency, but piecing together chat histories from separate tools takes hours before every review meeting — with this integration, every chat session syncs straight to your tracking database and your progress reports stay up to date.
📊
Support Operations Teams
You handle thousands of visitor inquiries daily and manual subscriber tagging cannot keep pace with the incoming chat volume, leading to misclassified user profiles — with this integration, every chat update automatically applies tags and updates custom fields in Manychat.
🎯
Sales Development Reps
You wait for chat agents to pass over qualified leads, but manual handoffs mean interested visitors slip through the cracks before anyone reaches out — with this integration, every ended chat creates a subscriber and pushes lead details directly into your CRM.
🗂️
Customer Experience Specialists
You audit past chat transcripts and customer journeys, but incomplete records leave missing context when visitors return with technical issues — with this integration, every chat event logs complete subscriber histories across your tools.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Live Chat + Manychat

Build and manage your Live Chat + Manychat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Live Chat + Manychat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Live Chat to Manychat?
Frequently Asked Questions
You can connect Live Chat to Manychat in one click using pre-built templates or by letting Integrately AI build the automation for you. Link your accounts, select your preferred trigger, and activate flows with Shopify, Mailchimp, Slack, and 1,500+ other apps.
Can I automatically create Manychat subscribers when a chat starts in Live Chat?
Frequently Asked Questions
Can I connect Live Chat, Manychat, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Live Chat and Manychat?
Frequently Asked Questions
How do visitor queue events trigger Manychat actions?
Frequently Asked Questions
Can I update subscriber custom fields in Manychat based on chat activity?
Frequently Asked Questions
Do I need coding skills to automate Live Chat and Manychat?
Frequently Asked Questions
Is the Live Chat and Manychat integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Live Chat or Manychat With 1500+ Other Apps

Live Chat
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Manychat
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Sync Manychat with marketing platforms, email tools, and databases to power up your messenger campaigns and subscriber data.
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