LiveAgent + WaTrend Integration

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LiveAgent + WaTrend Integration

Send WaTrend message for new LiveAgent ticket

It's easy to stay on top of your support tickets with automatic notifications using this LiveAgent - WaTrend integration. Whenever a new ticket is created in LiveAgent, you will immediately receive a message in WaTrend notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic WaTrend messages for new LiveAgent tickets today - your customers will appreciate it!
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LiveAgent + WaTrend Integration
1.
  • LiveAgent
    Ticket is created in LiveAgent
  • LiveAgent
    Contact is created in LiveAgent
  • WaTrend
    Message is received in WaTrend Instant
  • WaTrend
    Group message is received in WaTrend Instant
2.
  • LiveAgent
    Create ticket in LiveAgent
  • LiveAgent
    Create contact in LiveAgent
  • LiveAgent
    Add contact to group in LiveAgent
  • LiveAgent
    Update contact in LiveAgent
  • LiveAgent
    Create company in LiveAgent
  • LiveAgent
    Remove contact from group in LiveAgent
  • WaTrend
    Send text in WaTrend
  • WaTrend
    Send file in WaTrend
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