LiveAgent + WATI Integration

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Popular LiveAgent + WATI Workflows

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LiveAgent + WATI Integration

Send WATI message for new LiveAgent ticket

It's easy to stay on top of your support tickets with automatic notifications using this LiveAgent - WATI integration. Whenever a new ticket is created in LiveAgent, you will immediately receive a message in WATI notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic WATI messages for new LiveAgent tickets today - your customers will appreciate it!
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LiveAgent + WATI Integration

Create WATI contact from new LiveAgent ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in WATI. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - WATI integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in WATI.

This makes it easy to keep track of your support tickets and contacts in one place.
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LiveAgent + WATI Integration
1.
  • LiveAgent
    Ticket is created in LiveAgent
  • LiveAgent
    Contact is created in LiveAgent
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
2.
  • LiveAgent
    Search contact in LiveAgent
  • LiveAgent
    Search agent in LiveAgent
  • LiveAgent
    Create tag in LiveAgent
  • LiveAgent
    Create ticket in LiveAgent
  • LiveAgent
    Create contact in LiveAgent
  • LiveAgent
    Add contact to group in LiveAgent
  • LiveAgent
    Update contact in LiveAgent
  • LiveAgent
    Create company in LiveAgent
  • LiveAgent
    Remove contact from group in LiveAgent
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI
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