LiveAgent + Superchat Integration

Connect LiveAgent to Superchat in 1 click

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LiveAgent + Superchat Integration

Create Superchat contact from new LiveAgent ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Superchat. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.

This makes it easy to keep track of your support tickets and contacts in one place.
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LiveAgent + Superchat Integration
1.
  • LiveAgent
    Ticket is created in LiveAgent
  • LiveAgent
    Contact is created in LiveAgent
  • Superchat
    Note is created in Superchat Instant
  • Superchat
    Outbound message is created in Superchat Instant
  • Superchat
    Inbound message is created in Superchat Instant
  • Superchat
    Contact is updated in Superchat Instant
  • Superchat
    Contact is created in Superchat Instant
2.
  • LiveAgent
    Search contact in LiveAgent
  • LiveAgent
    Search agent in LiveAgent
  • LiveAgent
    Create tag in LiveAgent
  • LiveAgent
    Create ticket in LiveAgent
  • LiveAgent
    Create contact in LiveAgent
  • LiveAgent
    Add contact to group in LiveAgent
  • LiveAgent
    Update contact in LiveAgent
  • LiveAgent
    Create company in LiveAgent
  • LiveAgent
    Remove contact from group in LiveAgent
  • Superchat
    Create contact in Superchat
  • Superchat
    Update contact in Superchat
  • Superchat
    Search contact in Superchat
  • Superchat
    Update conversation status in Superchat
  • Superchat
    Create note in Superchat
  • Superchat
    Add contact to contact list in Superchat
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