LionDesk + Twilio Integration

Integrate LionDesk to Twilio in one click, or tell Integrately AI how you want each lead handled. Send SMS notifications, trigger WhatsApp messages, log call details, and keep your communication channels updated automatically.

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1.
  • LionDesk
    Contact is created in LionDesk
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • LionDesk
    Create new contact in LionDesk
  • LionDesk
    Find contact in LionDesk
  • LionDesk
    Start campaign in LionDesk
  • LionDesk
    Add tags in LionDesk
  • LionDesk
    Update hotness in LionDesk
  • LionDesk
    Add comment in LionDesk
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for LionDesk + Twilio Integration

Send messages, notify your team, trigger WhatsApp templates, update contact hotness, and start follow-up campaigns, all in just one click.

Most popular automationmost-popular-automations
LionDesk + Twilio Integration

Send Twilio sms for new LionDesk contact

Anytime a new contact is added to your LionDesk, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this LionDesk - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your LionDesk + Twilio flow

Streamline lead capture, team notifications, and follow-up tracking across your favourite tools. Pick a combination and activate it in one click.

LionDesk
Twilio
+
Facebook Lead AdsFacebook Lead Ads (3)
+
Google SheetsGoogle Sheets (3)
+
MailchimpMailchimp (3)
+
CalendlyCalendly (3)
+
ZapierZapier (3)
+
SlackSlack (3)
F
L
T
When a Facebook Lead Ads lead is created, create a new contact in LionDesk and send an SMS in Twilio.
New Facebook Lead Ads leads instantly generate a contact in LionDesk and dispatch an SMS via Twilio, ensuring zero delay in outreach.
F
L
T
When a Facebook Lead Ads lead is created, find the contact in LionDesk and send a WhatsApp message in Twilio.
Verify existing Facebook Lead Ads leads in LionDesk and send personalised WhatsApp templates via Twilio instantly.
F
L
T
If a Facebook Lead Ads lead meets criteria, create a new contact in LionDesk and call the phone in Twilio.
Qualify Facebook Lead Ads submissions and automatically initiate outbound calls via Twilio after creating the LionDesk contact.

Supported triggers and actions for LionDesk and Twilio

Mix and match to build the exact automation you need

LionDesk
LionDesk Triggers & Actions
Contact is created in LionDesk
Triggers the automation when a new contact is created
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Create new contact in LionDesk
Adds a new contact to the address book
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Find contact in LionDesk
Searches and locate contact information
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Start campaign in LionDesk
Initiates a new marketing campaign
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Add tags in LionDesk
Categorize and assign tags based on predefined criteria
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Update hotness in LionDesk
Updates the ranking of items based on their current popularity or activity levels
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Add comment in LionDesk
Adds a comment to a record
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with LionDesk + Twilio?

Streamline your communication workflows, eliminate manual data entry, and connect your CRM directly to powerful messaging tools.

What you can automate?
💬
Trigger SMS messages from new contacts
Send automated SMS messages via Twilio the moment a new contact is created in LionDesk. Engage prospects instantly without manual intervention.
📋
Capture every submitted contact detail
Map all custom contact fields from LionDesk directly into Twilio messaging templates. Ensure your communications contain accurate and complete prospect information.
🔔
Notify your sales team instantly
Alert agents immediately when incoming Twilio messages or call updates arrive. Keep your entire team aligned on prospect engagement.
🔀
Route messages based on contact hotness
Send different Twilio SMS templates depending on the contact hotness updated in LionDesk. Deliver tailored messaging to high-intent leads.
🔄
Keep contact records up to date
Update LionDesk contact profiles automatically whenever Twilio call statuses change or new transcriptions become available.
🔍
Find and update existing records
Search for existing contacts in LionDesk using incoming Twilio phone numbers before creating duplicates or logging interactions.
📞
Handle completed call workflows
Add comments and update contact details in LionDesk automatically as soon as a Twilio phone call finishes.
📊
Extend workflows to team channels
Connect LionDesk and Twilio data streams to Slack to announce incoming messages and team achievements in real time.
And much more...

Who is LionDesk + Twilio integration for?

Sales teams, account managers, and support staff eliminate manual messaging delays and keep customer communication synchronized across platforms.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Operations managers
Operations managers
CRM administrators
CRM administrators
📈
Performance marketers
You're running campaigns that generate new leads in LionDesk but tracking response metrics requires manual SMS logs, so your communication reports are always outdated — with this integration, every contact triggers instant Twilio updates and your activity data stays current.
⚡
Sales representatives
You need to engage new prospects immediately when they enter LionDesk, but manual texting causes costly delays in outreach — this integration means every contact automatically triggers an SMS or WhatsApp message via Twilio the moment it arrives.
🤝
Account managers
Your clients expect prompt updates and status notifications following scheduled calls, but manual note-taking slows down your workflow — automating both apps means call completions instantly update LionDesk comments and trigger Twilio confirmations.
📞
Customer support teams
Incoming text messages and call recordings pile up in Twilio without matching CRM records, leaving your support queues disorganized — connecting these apps means every interaction is logged in LionDesk without manual data entry.
⚙️
Operations managers
You depend on accurate contact pipelines and messaging logs to coordinate follow-ups, but manual handoffs cause missing records — this integration means every new contact and call status change flows automatically between systems.
📋
CRM administrators
You need a reliable history of all client communications, but manual entry leaves gaps in contact timelines — automating both apps means every SMS, WhatsApp message, and call detail is recorded instantly in LionDesk.
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Why choose Integrately to automate LionDesk + Twilio

Build and manage your LionDesk + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect LionDesk + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect LionDesk to Twilio?
Frequently Asked Questions
You can connect LionDesk to Twilio instantly using ready-made workflows on Integrately. Simply pick a template, connect your accounts, and let 1-click setup or Integrately AI handle the configuration.
Can I automatically send an SMS via Twilio when a new contact is created in LionDesk?
Frequently Asked Questions
Can I connect LionDesk, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for LionDesk and Twilio?
Frequently Asked Questions
How are contacts handled between LionDesk and Twilio?
Frequently Asked Questions
Can I track Twilio call status updates in LionDesk?
Frequently Asked Questions
Do I need coding skills to automate LionDesk and Twilio?
Frequently Asked Questions
Is the LionDesk and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect LionDesk or Twilio With 1500+ Other Apps

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Twilio
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Sync Twilio with communication platforms, helpdesk software, and notification systems to streamline customer messaging.
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