Kommo (amoCRM) + WA Web Plus Integration
Integrate Kommo (amoCRM) to WA Web Plus in one click, or tell Integrately AI how you want each lead handled. Capture WhatsApp messages, create CRM leads and contacts, update pipeline stages, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Kommo (amoCRM) Instant- Contact is updated in Kommo (amoCRM) Instant
- Lead is created in Kommo (amoCRM) Instant
- Lead status is changed in Kommo (amoCRM) Instant
- Lead is updated in Kommo (amoCRM) Instant
- Lead responsible user is changed in Kommo (amoCRM) Instant
- Task is created in Kommo (amoCRM) Instant
- Task is updated in Kommo (amoCRM) Instant
- Task is deleted in Kommo (amoCRM) Instant
- Company is created in Kommo (amoCRM) Instant
- Company is updated in Kommo (amoCRM) Instant
WhatsApp event is received in WA Web Plus Instant
2.
Trusted by experts at...
Ready Workflows for Kommo (amoCRM) + WA Web Plus Integration
Capture leads from WhatsApp events, create contacts in Kommo (amoCRM), update pipeline stages, alert your team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Kommo (amoCRM) + WA Web Plus flow
Connect downstream tools to log customer interactions, notify your team, and update your business records. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Google Sheets (4)
Google Sheets (4) +
Gmail (4)
Gmail (4) +
Facebook Lead Ads (4)
Facebook Lead Ads (4) +
Stripe (4)
Stripe (4) +
Mailchimp (4)
Mailchimp (4) W
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When a WhatsApp event is received in WA Web Plus, create a lead in Kommo (amoCRM) and add the customer in Shopify.
New WhatsApp inquiries appear in Kommo (amoCRM) as leads while creating a matching customer in Shopify without manual data entry.
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When a WhatsApp event arrives in WA Web Plus, update the Kommo (amoCRM) contact and log the customer in Shopify.
Keep existing customer records current in Kommo (amoCRM) and Shopify whenever new WhatsApp activity occurs.
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Create a Kommo (amoCRM) task from every WhatsApp event in WA Web Plus, and log the order in Shopify.
Ensure follow-up tasks are created in Kommo (amoCRM) and order records are updated in Shopify automatically.
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Use Claude to analyse WhatsApp events in WA Web Plus, create a qualified lead in Kommo (amoCRM), and record it in Shopify.
Qualify inbound WhatsApp messages with Claude before creating a lead in Kommo (amoCRM) and updating Shopify.
Supported triggers and actions for Kommo (amoCRM) and WA Web Plus
Mix and match to build the exact automation you need
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
Try it → Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
Try it → Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
Try it → Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
Try it → Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
Try it → Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
Try it → Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
Try it → Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
Try it → Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
Try it → WA Web Plus Triggers & Actions
Instant
WhatsApp event is received in WA Web Plus
Triggers the automation when a WhatsApp event is received
Try it → What can you automate with Kommo (amoCRM) + WA Web Plus?
Sync customer interactions between Kommo (amoCRM) and WA Web Plus to streamline your sales and support workflows.
💬
Create CRM records from WhatsApp events
Capture inbound customer messages in WA Web Plus and automatically generate new leads or contacts in Kommo (amoCRM) without manual data entry.
📋
Capture every submitted field and detail
Map all available message parameters, sender details, and timestamps from WhatsApp events into your Kommo (amoCRM) custom fields for complete context.
🔔
Alert team members instantly on arrival
Notify your sales and support staff the moment a new WhatsApp event is received in WA Web Plus, ensuring rapid response times.
🔀
Route inquiries based on submitted keywords
Evaluate message content from WA Web Plus and trigger different actions or assign specific users in Kommo (amoCRM) based on customer intent.
🔄
Keep CRM contact records fully up to date
Synchronise returning customer interactions between WA Web Plus and Kommo (amoCRM) to maintain accurate communication timelines.
🔍
Find existing contacts before creating duplicates
Search Kommo (amoCRM) for matching records before creating new entries, preventing duplicate customer profiles from cluttering your database.
📌
Update task statuses as conversations progress
Create and update follow-up tasks in Kommo (amoCRM) automatically whenever customer communication events occur in WA Web Plus.
📈
Extend workflows to downstream business apps
Push WhatsApp interaction data from Kommo (amoCRM) and WA Web Plus into Google Sheets or Shopify for reporting and fulfillment.
And much more...
Who is Kommo (amoCRM) + WA Web Plus integration for?
Connecting Kommo (amoCRM) and WA Web Plus streamlines customer messaging workflows, ensuring sales and support teams never miss an incoming lead or message.
Performance marketers
Sales managers
Client account managers
Operations specialists
Customer support leads
CRM administrators
📈
Performance marketers
You're running messaging campaigns across multiple channels but your tracking reports only update when someone manually exports chat logs, so the conversion counts you're optimising against are always outdated — automating both apps means every new lead lands in your systems instantly and your pipeline data stays current.
⚡
Sales managers
You need to act fast on incoming prospect queries, and right now you find out about new WhatsApp messages too late to win the deal — connecting these apps means every inbound chat instantly creates a CRM record and this integration means your sales team responds within minutes.
🤝
Client account managers
You answer to clients who want to see immediate progress on their support requests and inquiries, but tracking conversations manually creates delays — integrating these apps means all communication events sync automatically and this integration means your clients always see up-to-date response logs.
📊
Operations specialists
The messaging volume is too high for anyone to keep up by hand, leading to missed follow-ups and unrecorded customer conversations — automating both apps means every interaction is processed without manual intervention and this integration means your operational backlog disappears.
🎯
Customer support leads
You own the next step in customer resolution and depend on someone upstream to hand over chat details before you can start — connecting these apps means inquiry data transfers instantly and this integration means your support queue flows without bottlenecks.
🗂️
CRM administrators
You need a reliable customer history in Kommo (amoCRM) and keep finding frustrating gaps caused by missed manual log entries — automating both apps means every touchpoint is captured reliably and this integration means your CRM database remains a complete audit trail.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Kommo (amoCRM) + WA Web Plus
Build and manage your Kommo (amoCRM) + WA Web Plus automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Kommo (amoCRM) + WA Web Plus with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Kommo (amoCRM) to WA Web Plus?
You can connect Kommo (amoCRM) to WA Web Plus in 1 click using ready workflows or Integrately AI. Start from the Kommo (amoCRM) and WA Web Plus integration page, authenticate your accounts, and activate your first flow.
Can I automatically create CRM leads when a WhatsApp event is received in WA Web Plus?
Can I connect Kommo (amoCRM), WA Web Plus, and Google Sheets?
What is a good Zapier alternative for Kommo (amoCRM) and WA Web Plus?
How does Kommo (amoCRM) handle contact updates from WhatsApp events?
How do WA Web Plus triggers start automations on Integrately?
Do I need coding skills to automate Kommo (amoCRM) and WA Web Plus?
Is the Kommo (amoCRM) and WA Web Plus integration free?
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