Kommo (amoCRM) + Twilio Integration

Integrate Kommo (amoCRM) to Twilio in one click, or tell Integrately AI how you want each lead handled. Send SMS alerts, trigger customer follow-ups, update contact details, and keep your communication pipeline running automatically.

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1.
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.

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Ready Workflows Ready Workflows for Kommo (amoCRM) + Twilio Integration

Capture new leads, send instant SMS updates, trigger calls, notify team members, and manage customer outreach, all in just one click.

Most popular automationsmost-popular-automations
Kommo (amoCRM) + Twilio Integration

Send Twilio sms for new Kommo (amoCRM) contact

Anytime a new contact is added to your Kommo (amoCRM), automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Kommo (amoCRM) - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Kommo (amoCRM) + Twilio Integration

Send Twilio sms for new Kommo (amoCRM) task

With this Kommo (amoCRM) - Twilio integration, whenever a new task is created in Kommo (amoCRM), sms will be sent via Twilio. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the sms that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Kommo (amoCRM) + Twilio Integration

Send Twilio sms for new Kommo (amoCRM) task

With this Kommo (amoCRM) - Twilio integration, whenever a new task is created in Kommo (amoCRM), sms will be sent via Twilio. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the sms that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Connect more apps to your Kommo (amoCRM) + Twilio flow

Sync customer data with e-commerce platforms, email marketing tools, spreadsheets, and scheduling software to expand your workflow. Pick a combination and activate it in one click.

Kommo (amoCRM)
Twilio
+
ShopifyShopify (6)
+
MailchimpMailchimp (5)
+
WhatsAppWhatsApp (4)
+
Google SheetsGoogle Sheets (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
S
K
T
Create a Kommo (amoCRM) lead for every new Shopify order and send a Twilio SMS confirmation
New Shopify orders automatically create a lead in Kommo (amoCRM) and trigger a confirmation text via Twilio, eliminating manual data entry.
S
K
T
When a Shopify customer is created, add them to Kommo (amoCRM) and send a welcome text via Twilio
New Shopify customer profiles instantly populate Kommo (amoCRM) as contacts, triggering a personalized welcome SMS through Twilio.
S
K
T
When a Shopify order status changes, update the Kommo (amoCRM) lead and notify via Twilio SMS
Order updates in Shopify automatically adjust lead statuses in Kommo (amoCRM) and send SMS notifications via Twilio.
S
K
T
If a Shopify order exceeds $500, create a high-priority Kommo (amoCRM) lead and send an instant Twilio SMS alert
High-value Shopify orders trigger priority lead creation in Kommo (amoCRM) and instant SMS alerts via Twilio.
S
K
T
When a Shopify refund is processed, update the Kommo (amoCRM) record and send a notification via Twilio
Refund events in Shopify update customer lead records in Kommo (amoCRM) and alert support staff via Twilio SMS.
S
K
T
Use ChatGPT to summarise Shopify order feedback, update Kommo (amoCRM), and send a Twilio SMS recap
ChatGPT summarizes customer order notes from Shopify before updating Kommo (amoCRM) and sending a briefing via Twilio.

Supported triggers and actions for Kommo (amoCRM) and Twilio

Mix and match to build the exact automation you need

Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Get message medias in Twilio
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Get message media by id in Twilio
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Kommo (amoCRM) + Twilio?

Streamline your customer communication and CRM workflows with ready-made automation sequences.

What you can automate?
⚡
Trigger SMS alerts instantly on new lead creation
Automatically dispatch text messages via Twilio the moment a new contact or lead is created in Kommo (amoCRM). Ensure every prospect receives immediate acknowledgement without manual effort.
📋
Capture every submitted lead detail accurately
Map all custom form fields and contact properties from Kommo (amoCRM) into your Twilio message templates. Your outgoing texts remain personalized and contextually relevant.
🔔
Alert the right sales rep the second action happens
Notify specific team members via Twilio SMS whenever a lead status changes or a task is updated in Kommo (amoCRM). Keep your sales force aligned and responsive.
🔀
Route messages conditionally based on lead data
Send different Twilio text templates depending on the lead category, score, or status in Kommo (amoCRM). Tailor your outreach dynamically to fit each prospect's needs.
🔄
Keep contact records and communication logs updated
Automatically log Twilio SMS delivery statuses and call outcomes back into Kommo (amoCRM) notes. Maintain a complete communication history without manual data entry.
🛡️
Prevent duplicate records during lead syncs
Search existing Kommo (amoCRM) contacts before creating new entries or triggering Twilio messages. Keep your CRM database clean and organized automatically.
📊
Handle later status changes and payment updates
Trigger automated follow-up texts in Twilio whenever a Kommo (amoCRM) deal moves to closed-won or closed-lost. Automate your post-sale communication effortlessly.
🔗
Extend your workflow with Google Sheets integration
Connect Kommo (amoCRM) and Twilio with Google Sheets to log every automated text message and lead update in a centralized spreadsheet for reporting.
And much more...

Who is Kommo (amoCRM) + Twilio integration for?

Sales teams, marketers, and customer support specialists use this integration to automate communication workflows and eliminate manual outreach delays.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Customer success managers
Customer success managers
Support agents
Support agents
Operations leads
Operations leads
Account managers
Account managers
📈
Performance marketers
You're tracking campaign metrics in Kommo (amoCRM) but lead follow-up messages are sent manually, so conversion data across your channels is always delayed — with this integration, every new lead triggers an instant SMS via Twilio and your pipeline stays current.
💼
Sales representatives
You're managing prospect pipelines in Kommo (amoCRM) but phone alerts happen too late, so high-intent buyers wait hours for outreach — with this integration, every lead creation triggers a direct Twilio call or text and your response time drops instantly.
🤝
Customer success managers
You're updating account statuses in Kommo (amoCRM) after client meetings, but stakeholders expect immediate progress updates — with this integration, every stage change triggers automated Twilio text messages and your clients stay informed.
🎧
Support agents
You're logging support requests in Kommo (amoCRM) at high volumes, but customer alerts are handled manually, so response queues back up — with this integration, every task creation dispatches an automated Twilio SMS alert and your queue clears faster.
⚙️
Operations leads
You're coordinating cross-channel communication between Kommo (amoCRM) and your messaging stack, but manual copying creates data errors — with this integration, every record update syncs seamlessly with Twilio communications and your data stays accurate.
🗂️
Account managers
You're maintaining client history logs in Kommo (amoCRM) during renewals, but audit gaps appear due to missed follow-ups — with this integration, every communication event logs straight into your workflow and your historical records remain complete.
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Why choose Integrately to automate Kommo (amoCRM) + Twilio

Build and manage your Kommo (amoCRM) + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kommo (amoCRM) + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
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24x5 Live Chat Support
24x5 Live Chat Support
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Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Kommo (amoCRM) to Twilio?
Frequently Asked Questions
You can connect Kommo (amoCRM) to Twilio in 1 click using ready-made templates on Integrately or ask Integrately AI to build the automation for you. It takes just minutes to link your accounts along with popular apps like Shopify, Google Sheets, and Stripe.
Can I automatically send a Twilio SMS when a new Kommo (amoCRM) lead is created?
Frequently Asked Questions
Can I connect Kommo (amoCRM), Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Kommo (amoCRM) and Twilio?
Frequently Asked Questions
How does Kommo (amoCRM) handle lead data in this integration?
Frequently Asked Questions
How does Twilio send messages when linked with Kommo (amoCRM)?
Frequently Asked Questions
Can I set up this automation without any coding skills?
Frequently Asked Questions
Is the Kommo (amoCRM) and Twilio integration free?
Frequently Asked Questions
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