Kommo (amoCRM) + Trengo Integration

Integrate Kommo (amoCRM) to Trengo in one click, or tell Integrately AI how you want each lead handled. Create tickets, sync contact details, assign conversations, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
  • Trengo
    New inbound message is added in Trengo Instant
  • Trengo
    New outbound message is added in Trengo Instant
  • Trengo
    New internal note is added in Trengo Instant
  • Trengo
    Phone call is missed in Trengo Instant
  • Trengo
    Phone call is ended in Trengo Instant
  • Trengo
    Phone call is started in Trengo Instant
  • Trengo
    Ticket is assigned in Trengo Instant
  • Trengo
    Ticket is closed in Trengo Instant
  • Trengo
    Ticket is reopened in Trengo Instant
  • Trengo
    Ticket marked as spam in Trengo Instant
  • Trengo
    Ticket unmarked as spam in Trengo Instant
  • Trengo
    Ticket label is added in Trengo Instant
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2.
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)
  • Trengo
    Add comment on ticket in Trengo
  • Trengo
    Send a message in Trengo
  • Trengo
    Send a WhatsApp message template in Trengo
  • Trengo
    Send message to ticket in Trengo
  • Trengo
    Send media message to ticket in Trengo
  • Trengo
    Create a ticket in Trengo
  • Trengo
    Reopen a ticket in Trengo
  • Trengo
    Attach a label in Trengo
  • Trengo
    Assign a ticket in Trengo
  • Trengo
    Close ticket in Trengo
  • Trengo
    Mark ticket as spam in Trengo
  • Trengo
    Unmark ticket as spam in Trengo
  • Trengo
    Mark a ticket as favorite in Trengo
  • Trengo
    Unmark a ticket as favorite in Trengo
  • Trengo
    Create a user in Trengo
  • Trengo
    Log a phone call in Trengo
  • Trengo
    Create contact in Trengo
  • Trengo
    Search contact in Trengo
  • Trengo
    Get contact by ID in Trengo
  • Trengo
    Update contact in Trengo
  • Trengo
    Delete contact in Trengo

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Ready Workflows Ready Workflows for Kommo (amoCRM) + Trengo Integration

Capture leads, create support tickets, sync contact details, assign agents, and update records, all in just one click.

Most popular automationmost-popular-automations
Kommo (amoCRM) + Trengo Integration

Create Trengo ticket for new Kommo (amoCRM) contact

If you're using Kommo (amoCRM) to send your marketing emails, you can also use it to create and manage ticket for Trengo. contact created in Kommo (amoCRM) will automatically be created as ticket in Trengo, so you can easily keep track of all Trengo requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Kommo (amoCRM) + Trengo flow

Extend your customer communication stack by connecting order management, messaging, scheduling, and payment tools. Pick a combination and activate it in one click.

Kommo (amoCRM)
Trengo
+
ShopifyShopify (8)
+
WhatsAppWhatsApp (8)
+
GmailGmail (8)
+
CalendlyCalendly (8)
+
StripeStripe (8)
+
MailchimpMailchimp (8)
S
K
T
Add every new Shopify order to Kommo (amoCRM) as a lead, and create a ticket in Trengo
New Shopify orders immediately generate a lead in Kommo (amoCRM) and a corresponding ticket in Trengo without manual data entry.
S
K
T
Create a lead in Kommo (amoCRM) for every new Shopify customer, and send a message in Trengo
Shopify customer accounts automatically sync to Kommo (amoCRM) and notify your support team via Trengo.
S
K
T
When a Shopify order is updated, update the lead in Kommo (amoCRM) and update the contact in Trengo
Order modifications in Shopify instantly update both your Kommo (amoCRM) lead record and Trengo contact details.
S
K
T
Create a lead in Kommo (amoCRM) for fulfilled Shopify orders, and add a comment on the ticket in Trengo
Fulfilled Shopify orders update Kommo (amoCRM) leads and log fulfillment notes directly onto Trengo tickets.
S
K
T
If a Shopify order total exceeds your VIP threshold, create a lead in Kommo (amoCRM) and assign a ticket in Trengo
High-value Shopify purchases trigger priority Kommo (amoCRM) leads and assign dedicated Trengo tickets.
S
K
T
When a Shopify refund is processed, update the lead in Kommo (amoCRM) and close the ticket in Trengo
Refunded Shopify orders update your Kommo (amoCRM) pipeline stage and automatically close the corresponding Trengo ticket.
S
K
T
Use ChatGPT to summarise every new Shopify product review, update the lead in Kommo (amoCRM), and send a message in Trengo
AI analyses Shopify reviews, updates Kommo (amoCRM) lead sentiment, and notifies your team in Trengo.
S
K
T
S
Turn every completed Shopify order into a Kommo (amoCRM) lead, open a ticket in Trengo, and alert Slack
Completed Shopify orders create Kommo (amoCRM) leads, open Trengo tickets, and announce purchases in Slack.

Supported triggers and actions for Kommo (amoCRM) and Trengo

Mix and match to build the exact automation you need

Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
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Trengo
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
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Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
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Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
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Instant
Phone call is missed in Trengo
Triggers the automation when a phone call is missed
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Instant
Phone call is ended in Trengo
Triggers the automation when a phone call is ended
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Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
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Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is closed in Trengo
Triggers the automation when a ticket is closed
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Instant
Ticket is reopened in Trengo
Triggers the automation when a ticket is reopened
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Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
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Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
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Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
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Add comment on ticket in Trengo
Sends a message to a ticket
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Send a message in Trengo
Sends a message to a recipient
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Send a WhatsApp message template in Trengo
Sends a whatsapp message template
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Send message to ticket in Trengo
Sends a message to a ticket
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Send media message to ticket in Trengo
Sends a media message to a ticket
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Create a ticket in Trengo
Generates a new ticket
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Reopen a ticket in Trengo
Reopens a ticket
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Attach a label in Trengo
Assigns a label to a item
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Assign a ticket in Trengo
Assigns tickets to team members based on predefined criteria
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Close ticket in Trengo
Close support tickets based on particular criteria
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Mark ticket as spam in Trengo
Flag ticket as spam
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Unmark ticket as spam in Trengo
Unmarks a ticket as spam
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Mark a ticket as favorite in Trengo
Save important tickets for quick access
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Unmark a ticket as favorite in Trengo
Unmarks a ticket as a favorite
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Create a user in Trengo
Creates a new user account
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Log a phone call in Trengo
Record and save phone call logs
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Create contact in Trengo
Creates a new contact
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Search contact in Trengo
Searches for a contact
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Get contact by ID in Trengo
Retrieves a contact using their id
Try it →
Update contact in Trengo
Updates an existing contact
Try it →
Delete contact in Trengo
Deletes a contact
Try it →

What can you automate with Kommo (amoCRM) + Trengo?

Streamline your sales pipeline and support operations by connecting core lead events directly to customer communication workflows.

What you can automate?
🎯
Sync Kommo (amoCRM) leads to Trengo tickets automatically
Generate a new ticket in Trengo the moment a lead is created or updated in Kommo (amoCRM). Sales and support teams stay perfectly aligned on every prospective buyer.
📝
Capture every submitted contact detail accurately
Map all custom form fields, phone numbers, and company attributes from Kommo (amoCRM) straight into Trengo customer profiles without manual copy-pasting.
🔔
Alert the right agent the second inquiries arrive
Send instant notifications via Trengo or assign tickets automatically whenever a new contact or task is updated in Kommo (amoCRM).
🔀
Route communications based on lead status changes
Trigger different Trengo actions depending on whether a Kommo (amoCRM) lead status changes to qualified, won, or lost.
🔄
Keep records updated as customer details evolve
Automatically synchronize contact edits, company updates, and task changes between Kommo (amoCRM) and Trengo in real time.
🔍
Prevent duplicate records with intelligent search
Search existing contacts in Kommo (amoCRM) before creating new entries in Trengo, ensuring clean databases and organized customer histories.
Handle later lifecycle status changes effortlessly
Close tickets, reopen conversations, or add internal notes in Trengo whenever corresponding tasks or leads reach completion in Kommo (amoCRM).
🔗
Extend your workflow to Shopify and other tools
Connect your Kommo (amoCRM) and Trengo core setup with Shopify, Gmail, or Slack to build multi-step operational pipelines.
And much more...

Who is Kommo (amoCRM) + Trengo integration for?

Sales teams, support agents, and customer operations managers rely on Kommo (amoCRM) and Trengo to unify communications, streamline lead management, and accelerate response times.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support agents
Customer support agents
Sales operations leads
Sales operations leads
CRM administrators
CRM administrators
📈
Performance marketers
You're running multi-channel campaigns but your reporting dashboard only updates when someone manually exports Kommo (amoCRM) leads, so the lead counts you're optimising against are always a few hours behind — with this integration, every new lead lands in Trengo instantly and your customer metrics stay current.
Sales representatives
You need to act on incoming prospects immediately, but communication notes stay trapped in Kommo (amoCRM) while support tickets live elsewhere so you find out about client questions too late — automating both apps means every interaction flows into Trengo seamlessly and your team responds without delay.
🤝
Account managers
You answer to key clients who want to see constant progress on their support requests, but manually compiling updates from Kommo (amoCRM) and Trengo takes hours every week — this integration means ticket updates sync automatically and your clients receive accurate progress reports on schedule.
📥
Customer support agents
The volume of inbound messages is too high for anyone to keep up by hand, leaving support queues cluttered and CRM records incomplete — connecting these apps means every conversation generates an organized Trengo ticket and populates Kommo (amoCRM) records without manual effort.
🔄
Sales operations leads
You own the handoff from marketing lead generation to customer support, but depend on teammates upstream to manually transfer Kommo (amoCRM) data over — with this integration, every pipeline change creates the corresponding Trengo ticket instantly and ensures smooth handoffs.
📋
CRM administrators
You need a reliable history of customer touchpoints across all channels, but keep finding gaps between your Kommo (amoCRM) leads and Trengo logs due to manual entry errors — automating both apps means every interaction is recorded accurately and your audit history remains complete.
Our team

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Why choose Integrately to automate Kommo (amoCRM) + Trengo

Build and manage your Kommo (amoCRM) + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kommo (amoCRM) + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect Kommo (amoCRM) to Trengo?
Frequently Asked Questions
You can connect Kommo (amoCRM) to Trengo in 1 click using ready-made workflows or ask Integrately AI to build the automation for you. Link your accounts, select your preferred trigger, and activate your workflow instantly.
Can I automatically create Trengo tickets from new Kommo (amoCRM) leads?
Frequently Asked Questions
Can I connect Kommo (amoCRM), Trengo, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Kommo (amoCRM) and Trengo?
Frequently Asked Questions
How are lead updates handled between Kommo (amoCRM) and Trengo?
Frequently Asked Questions
Can I close Trengo tickets when Kommo (amoCRM) leads are won or closed?
Frequently Asked Questions
Do I need coding skills to integrate Kommo (amoCRM) and Trengo?
Frequently Asked Questions
Is the Kommo (amoCRM) and Trengo integration free?
Frequently Asked Questions
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