Kayako + Toggl Integration
Integrate Kayako to Toggl in one click, or tell Integrately AI how you want each support ticket handled. Track time for clients, create tasks, update projects, and keep your billable hours accurate automatically.
Free forever.Use premium features free for 14 days.1.
Conversation is created in Kayako- User is created in Kayako
- Tag is added to organization in Kayako
- Tag is added to conversation in Kayako
- Tag is added to user in Kayako
- Organization is created in Kayako
Time entry started in Toggl- Time entry is created in Toggl Instant
- Time entry is updated in Toggl Instant
- Task is created in Toggl Instant
- Project is created in Toggl Instant
- Client is created in Toggl Instant
- Tag is created in Toggl Instant
- Workspace is created in Toggl
2.
- Create conversation via Email in Kayako
- Update conversation in Kayako
- Create conversation with a private note in Kayako
- Search conversation in Kayako
- Create user in Kayako
- Search user in Kayako
- Update user in Kayako
- Create organization in Kayako
- Update organization in Kayako
- Search organization in Kayako
- Add private note to conversation in Kayako
- Add tags to conversation in Kayako
- Add tags to organization in Kayako
- Add tags to user in Kayako
- Create client in Toggl
- Update client in Toggl
- Create tag in Toggl
- Create task in Toggl
- Create project in Toggl
- Create time entry in Toggl
- Get project by ID in Toggl
- Stop time entry in Toggl
- Search project by name in Toggl
Trusted by experts at...
Ready Workflows for Kayako + Toggl Integration
Track billable support time, create projects for new conversations, update tasks, and log client activities, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Kayako + Toggl flow
Send instant team notifications, log project data in spreadsheets, track issues, and schedule follow-ups once your core support and time tracking flow finishes. Pick a combination and activate it in one click.
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HubSpot (3)
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Zendesk (3)
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Google Sheets (3)
Google Sheets (3) +
Zoom (3)
Zoom (3) K
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Create a Toggl project for every new Kayako conversation, and notify your support team on Slack
New support conversations in Kayako instantly generate a matching project in Toggl and notify your support team on Slack, eliminating manual handoffs.
T
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When a Toggl time entry is created, add a private note in Kayako and alert your billing channel in Slack
Time entries logged in Toggl automatically update related Kayako conversations with private notes and notify your billing team in Slack.
T
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When a new Toggl project is created, create a matching organization in Kayako and post an update in Slack
New Toggl projects automatically establish organization profiles in Kayako and broadcast the setup in Slack.
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Use ChatGPT to summarise every new Kayako conversation, create a Toggl project, and post the brief in Slack
ChatGPT analyses new Kayako conversations to generate project briefs for Toggl while alerting your team in Slack.
Supported triggers and actions for Kayako and Toggl
Mix and match to build the exact automation you need
Kayako Triggers & Actions
Toggl Triggers & Actions
Instant
Time entry is created in Toggl
Triggers the automation when a new time entry is created
Try it → What can you automate with Kayako + Toggl?
Streamline your customer support workflows and billable time tracking with powerful 1-click automations.
🚀
Create Toggl projects from new Kayako conversations
Instantly spin up billable project containers in Toggl the moment a support conversation is created in Kayako. Eliminate manual setup and start tracking time immediately.
📝
Capture every submitted custom field and detail
Map all available conversation data and organization attributes from Kayako directly into Toggl client profiles and project notes without losing context.
🔔
Alert your team the second time is logged
Notify your billing or support channel instantly whenever a new time entry or project update is recorded, keeping all stakeholders informed.
🔀
Route tasks based on specific ticket tags
Trigger different actions in Toggl depending on whether a Kayako conversation has urgent tags, VIP status, or standard routing labels.
🔄
Keep helpdesk records and time logs synchronized
Automatically update Kayako conversations with private notes whenever billable time entries or project milestones are updated in Toggl.
👥
Prevent duplicate users and client accounts
Search existing client records before creating new entries, ensuring your Kayako organizations and Toggl client lists remain clean and deduplicated.
⏱️
Manage active timers and session updates
Stop active time entries or update task statuses automatically when support conversations are resolved or client meetings conclude.
💬
Extend your workflow with team messaging apps
Connect your Kayako and Toggl flow to Slack to broadcast updates, alert managers, and coordinate billable support tasks in real time.
And much more...
Who is Kayako + Toggl integration for?
Support leads, project managers, and client service teams depend on accurate tracking to bill hours and resolve issues without missing a beat.
Support operations leads
Client success managers
Account managers
Helpdesk supervisors
Billing coordinators
Finance auditors
📈
Support operations leads
You analyze support ticket volume and billable hours to evaluate team performance, but manual logging leaves your reports incomplete — automating both apps means every conversation creates an immediate project record so your analytics stay fully up to date.
⚡
Client success managers
You need to know the moment a VIP customer opens a support inquiry so you can coordinate billable work, but delayed notifications cause slow responses — connecting these apps means every new conversation triggers instant project setup so you never miss a critical client need.
🤝
Account managers
You report billable hours and support progress back to enterprise clients, but scattered records make assembling status updates painful — with this integration, every time entry and support ticket syncs automatically so your client reviews are always accurate.
📊
Helpdesk supervisors
You manage high volumes of inbound support requests that must be tied to billable client projects, but manual data entry creates massive bottlenecks — automating both apps means support tickets instantly establish project structures without manual intervention.
⚙️
Billing coordinators
You depend on support agents to log time accurately against client accounts, but missing notes leave billable hours unaccounted for — this integration means every logged time entry updates helpdesk records instantly so invoices reflect exact work done.
🔍
Finance auditors
You review historical customer records and billable labor reports, but fragmented systems lead to recurring discrepancies in audits — automating both apps means every support conversation and time entry maintains a verified audit trail.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Kayako + Toggl
Build and manage your Kayako + Toggl automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Kayako + Toggl with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Kayako + Toggl Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Kayako to Toggl?
You can connect Kayako to Toggl in just 1 click using ready-made workflows on Integrately, or ask Integrately AI to build your custom support and time tracking automation.
Can I automatically create a Toggl project when a new Kayako conversation starts?
Can I connect Kayako, Toggl, and Slack?
What is a good Zapier alternative for Kayako and Toggl?
How does Kayako handle conversation triggers in this integration?
Can Toggl time entries update Kayako records automatically?
Do I need coding skills to automate Kayako and Toggl?
Is the Kayako and Toggl integration free?
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