Integrate Kayako to Survey Monkey in one click, or tell Integrately AI how you want each contact handled. Create contacts, search data, send surveys, and sync your support tickets instantly.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Kayako + Survey Monkey flow
Connect supporting tools to route support feedback, alert your team, and keep your CRM updated after the core automation runs. Pick a combination and activate it in one click.
+
Slack (8)
+
Salesforce (8)
+
HubSpot (8)
+
Mailchimp (8)
+
Google Sheets (8)
+
Jira Software Cloud (8)
K
S
S
Create a Survey Monkey contact for every new Kayako conversation, and notify your support channel in Slack
Every new Kayako conversation instantly creates a contact in Survey Monkey while your support channel hears about it in Slack.
S
K
S
Create a Kayako conversation from every new Survey Monkey response, and alert your support team in Slack
Turn survey responses into actionable Kayako conversations and notify your support team immediately in Slack.
S
K
S
When a Survey response is received in Survey Monkey, update the Kayako user profile and post the update in Slack
Keep user details updated in Kayako after receiving survey responses and post the summary in Slack.
K
S
S
Search for a Survey Monkey contact whenever a new Kayako conversation is created, and post the details in Slack
Look up existing survey contacts automatically when conversations open and notify your team in Slack.
K
S
S
If a Kayako conversation gets a VIP tag, create a Survey Monkey contact and alert your sales team in Slack
Route tagged VIP conversations to Survey Monkey and notify your sales team instantly in Slack.
K
S
S
When a Kayako organization receives a partner tag, send a Survey Monkey survey and notify your account team in Slack
Send automated surveys to tagged partner organizations and post the update in Slack.
K
S
S
Use Claude to analyse every new Kayako conversation, create a Survey Monkey contact if qualified, and alert your team in Slack
Analyze support tickets with AI, create contacts for qualified leads, and announce them in Slack.
K
S
S
H
Create a Survey Monkey contact from a new Kayako conversation, notify your team in Slack, and create a HubSpot contact
Connect support conversations to survey tracking, team chat, and HubSpot CRM in one multi-app pipeline.
K
S
S
Create a Survey Monkey contact for every new Kayako user, and sync the details to Salesforce
New Kayako users automatically generate contacts in Survey Monkey and sync directly to Salesforce.
S
K
S
Create a Salesforce lead whenever a new Survey Monkey response is received, and update the Kayako user profile
Capture survey respondents as Salesforce leads and update their corresponding Kayako user profiles.
S
K
S
When a Survey response is received in Survey Monkey, update the Kayako conversation and sync the status in Salesforce
Update support conversations and Salesforce records automatically upon receiving survey feedback.
K
S
S
Search for a Salesforce account whenever a new Kayako conversation is created, and create a Survey Monkey contact
Verify Salesforce accounts and create survey contacts whenever new Kayako conversations start.
K
S
S
If a Kayako conversation is tagged urgent, create a Survey Monkey contact and log a task in Salesforce
Create survey contacts and high-priority tasks in Salesforce for urgent support conversations.
K
S
S
When a Kayako organization tag is added, send a Survey Monkey survey and update the account in Salesforce
Trigger surveys from organization tags and keep Salesforce accounts updated.
S
K
S
Use ChatGPT to summarise every Survey Monkey response, create a Kayako user note, and update Salesforce
Summarize survey feedback with ChatGPT, attach notes in Kayako, and sync records to Salesforce.
K
S
S
S
Create a Survey Monkey contact from a new Kayako conversation, update Salesforce, and notify your team in Slack
Automate survey creation, update Salesforce records, and alert your team in Slack.
K
S
H
Create a Survey Monkey contact from every new Kayako user, and log a contact in HubSpot
New Kayako users instantly generate Survey Monkey contacts and sync to HubSpot CRM.
S
K
H
Create a HubSpot contact from every new Survey Monkey response, and update the Kayako user profile
Turn survey submissions into HubSpot contacts and update corresponding Kayako user profiles.
S
K
H
When a Survey response is received in Survey Monkey, update the Kayako conversation and sync the deal in HubSpot
Update support tickets and HubSpot deals automatically when survey responses arrive.
K
H
S
Search for a HubSpot contact whenever a new Kayako conversation is created, and create a Survey Monkey contact
Look up HubSpot contact records and create Survey Monkey contacts when new Kayako conversations start.
K
S
H
If a Kayako conversation is tagged enterprise, create a Survey Monkey contact and update the HubSpot company
Segment enterprise support interactions into Survey Monkey contacts and update HubSpot companies.
K
S
H
When a Kayako organization tag is added, send a Survey Monkey survey and update HubSpot
Automate survey distribution from organization tags and update HubSpot records.
K
S
H
Use Gemini to analyse every Kayako conversation, create a Survey Monkey contact, and update HubSpot
Analyze conversations with Gemini, generate Survey Monkey contacts, and update HubSpot records.
K
S
H
J
Create a Survey Monkey contact from a new Kayako conversation, update HubSpot, and create a Jira issue
Sync conversations to Survey Monkey, update HubSpot, and track engineering tasks in Jira.
K
S
M
Create a Survey Monkey contact from every new Kayako user, and add a subscriber in Mailchimp
New Kayako users automatically populate Survey Monkey contacts and Mailchimp mailing lists.
S
K
M
Add a Mailchimp subscriber from every new Survey Monkey response, and create a Kayako user
Capture survey respondents as Mailchimp subscribers and create corresponding Kayako users.
S
K
M
When a Survey response is received in Survey Monkey, update the Kayako user and update the Mailchimp subscriber tag
Update user profiles in Kayako and adjust subscriber tags in Mailchimp after survey completion.
K
M
S
Search for a Mailchimp subscriber whenever a new Kayako conversation is created, and create a Survey Monkey contact
Look up Mailchimp subscriber records and create Survey Monkey contacts for new Kayako conversations.
K
S
M
If a Kayako conversation is tagged newsletter, create a Survey Monkey contact and update the Mailchimp list
Route newsletter-tagged Kayako conversations to Survey Monkey and update Mailchimp lists.
K
S
M
When a Kayako organization tag is added, send a Survey Monkey survey and update Mailchimp
Trigger surveys from organization tags and update subscriber status in Mailchimp.
S
K
M
Use Perplexity to summarise Survey Monkey responses, create a Kayako user note, and update Mailchimp
Summarize survey responses with Perplexity, add notes in Kayako, and update Mailchimp subscribers.
K
S
M
S
Create a Survey Monkey contact from a new Kayako conversation, update Mailchimp, and create a Salesforce lead
Connect Kayako conversations to Survey Monkey, update Mailchimp, and create Salesforce leads.
K
S
G
Create a Survey Monkey contact from every new Kayako user, and log a row in Google Sheets
New Kayako users instantly generate Survey Monkey contacts and log rows in Google Sheets.
S
G
K
Add a Google Sheets row from every new Survey Monkey response, and create a Kayako conversation
Log survey responses in Google Sheets and create new Kayako conversations automatically.
S
K
G
When a Survey response is received in Survey Monkey, update the Kayako conversation and update the Google Sheets row
Update support conversations and Google Sheets rows when survey responses arrive.
K
G
S
Search for a Google Sheets row whenever a new Kayako conversation is created, and create a Survey Monkey contact
Search spreadsheet records and create Survey Monkey contacts when new Kayako conversations start.
K
S
G
If a Kayako conversation is tagged feedback, create a Survey Monkey contact and log it in a specific Google Sheets tab
Route feedback-tagged Kayako conversations to Survey Monkey and log them in Google Sheets.
K
S
G
When a Kayako organization tag is added, send a Survey Monkey survey and update the Google Sheets log
Trigger surveys from organization tags and update tracking rows in Google Sheets.
S
K
G
Use Claude to analyse Survey Monkey responses, create a Kayako user, and log the summary in Google Sheets
Analyze survey responses with Claude, create Kayako users, and log summaries in Google Sheets.
K
S
G
S
Create a Survey Monkey contact from a new Kayako conversation, log it in Google Sheets, and notify your team in Slack
Automate survey contacts, log data in Google Sheets, and notify your team in Slack.
K
S
J
Create a Survey Monkey contact from every new Kayako user, and create a Jira issue
New Kayako users automatically generate Survey Monkey contacts and create Jira issues.
S
J
K
Create a Jira issue from every new Survey Monkey response, and create a Kayako conversation
Turn survey feedback into Jira issues and create new Kayako conversations automatically.
S
K
J
When a Survey response is received in Survey Monkey, update the Kayako conversation and transition the Jira issue
Update support conversations and transition Jira issues when survey feedback arrives.
K
J
S
Search for a Jira issue whenever a new Kayako conversation is created, and create a Survey Monkey contact
Search Jira issues and create Survey Monkey contacts when new Kayako conversations open.
K
S
J
If a Kayako conversation is tagged bug, create a Survey Monkey contact and create a high-priority Jira issue
Route bug-tagged Kayako conversations to Survey Monkey and create priority Jira issues.
K
S
J
When a Kayako organization tag is added, send a Survey Monkey survey and update the Jira issue
Trigger surveys from organization tags and update corresponding Jira issues.
S
K
J
Use ChatGPT to classify Survey Monkey responses, create a Kayako conversation note, and create a Jira issue
Classify survey responses with ChatGPT, add notes in Kayako, and create Jira issues.
K
S
J
H
Create a Survey Monkey contact from a new Kayako conversation, create a Jira issue, and update HubSpot
Connect support conversations to Survey Monkey contacts, Jira issues, and HubSpot records.
Supported triggers and actions for Kayako and Survey Monkey
Mix and match to build the exact automation you need
Kayako Triggers & Actions
Conversation is created in Kayako
Triggers the automation when a new conversation is created
Sync Kayako conversations to Survey Monkey contacts automatically
Instantly create a contact in Survey Monkey the moment a conversation is created in Kayako, eliminating manual data entry between your support and survey platforms.
📝
Capture every submitted survey response in Kayako
Turn every new Survey Monkey response into an actionable conversation via Email in Kayako so your support team can review and follow up immediately.
🔔
Alert your team in Slack when feedback arrives
Send instant notifications to your support channel in Slack whenever a new survey response is received or a contact is created.
🔀
Route records based on specific conversation tags
Apply conditional logic to handle VIP or urgent tags differently, ensuring high-priority support tickets trigger specific workflows.
🔄
Keep user profiles updated across platforms
Automatically update Kayako user profiles whenever new survey data or contact details are received in Survey Monkey.
🔍
Search records before creating duplicates
Perform intelligent lookups to search existing contacts in Survey Monkey before creating new entries from support tickets.
⚡
Handle organization-level status changes
Trigger automated surveys in Survey Monkey whenever organization tags are added or updated in Kayako.
🚀
Extend your workflow to HubSpot CRM
Push your Kayako support data and Survey Monkey contacts straight into HubSpot to keep your entire sales and support stack synchronized.
And much more...
Who is Kayako + Survey Monkey integration for?
Customer support teams, product managers, and success leaders connect Kayako and Survey Monkey to capture feedback and streamline user workflows effortlessly.
Support managers
Customer success leads
Client success executives
Support operations specialists
Product managers
Quality assurance leads
📈
Support managers
You're reviewing customer feedback reports to evaluate support performance, but your survey data only updates when someone manually exports records, so your satisfaction metrics are always a few hours behind — with this integration, every new response lands instantly and your dashboards stay current.
⚡
Customer success leads
You need to act fast when high-value clients report issues, and you find out about negative survey feedback too late to intervene — connecting these apps means every critical survey response triggers an instant alert and your team can retain accounts proactively.
🤝
Client success executives
You answer to external stakeholders who want to see continuous engagement and feedback metrics, but compiling manual reports leaves gaps in your client history — automating both apps means every support interaction and survey result syncs automatically for seamless reporting.
🔄
Support operations specialists
The volume of daily support tickets is too high for anyone to keep up by hand, leading to missed survey follow-ups and unlogged contacts — this integration means every conversation automatically populates contact databases without manual entry.
🎯
Product managers
You own the roadmap and depend on support teams to hand over customer feature requests and survey insights, but details get lost in transit — with this integration, every survey submission and support ticket flows directly into your tracking workspace.
📋
Quality assurance leads
You need a reliable audit history of customer communications and feedback ratings, but manual logging leaves recurring gaps in your records — connecting these apps means every interaction is captured with absolute accuracy.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Kayako + Survey Monkey
Build and manage your Kayako + Survey Monkey automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Kayako + Survey Monkey with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Kayako to Survey Monkey in 1 click using ready-made templates on Integrately, or ask Integrately AI to build the automation. It links smoothly with tools like Slack, HubSpot, and Google Sheets.
Can I automatically create a Survey Monkey contact when a Kayako conversation starts?
Yes, you can create a contact in Survey Monkey automatically whenever a conversation is created in Kayako. Use ready-made workflows on Integrately to get started instantly.
Can I connect Kayako, Survey Monkey, and Slack?
You can connect Kayako, Survey Monkey, and Slack together in a single multi-step automation workflow. It links support tickets, survey contacts, and team alerts along with 1,500+ other apps.
What is a good Zapier alternative for Kayako and Survey Monkey?
Integrately is a powerful alternative for Kayako and Survey Monkey integrations, offering 20 million+ ready templates, 24/5 live chat, and lower overall cost.
Can I trigger surveys based on Kayako organization tags?
You can send surveys in Survey Monkey automatically whenever a tag is added to an organization in Kayako using pre-built automation flows.
Do I need coding skills to automate Kayako and Survey Monkey?
No coding is required to connect Kayako and Survey Monkey. You can use pre-built templates or ask Integrately AI to build your custom automation.
Is the Kayako and Survey Monkey integration free?
The Kayako and Survey Monkey integration is available on a free forever plan on Integrately, with premium multi-step features accessible on paid tiers.
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Kayako or Survey Monkey With 1500+ Other Apps
Popular Kayako Integrations
Connect Kayako with CRMs, email tools, and messaging platforms to manage and follow up on your support operations.