Create Reply contact for new Kayako user
Kayako + Reply Integration
Kayako + Reply Integration
Integrate Kayako to Reply in one click, or tell Integrately AI how you want each contact handled. Sync new users to outreach campaigns, update your lists, track engagement, and follow up automatically.
Free forever.Use premium features free for 14 days.1.
Conversation is created in Kayako- User is created in Kayako
- Tag is added to organization in Kayako
- Tag is added to conversation in Kayako
- Tag is added to user in Kayako
- Organization is created in Kayako
Contact is created in Reply- Prospect replies to an email in Reply Instant
- Email is sent in Reply Instant
- Person opens email in Reply Instant
- Reply is marked with new inbox category in Reply Instant
- Prospect finished the sequence in Reply Instant
- Person opts out in Reply Instant
2.
- Create conversation via Email in Kayako
- Update conversation in Kayako
- Create conversation with a private note in Kayako
- Search conversation in Kayako
- Create user in Kayako
- Search user in Kayako
- Update user in Kayako
- Create organization in Kayako
- Update organization in Kayako
- Search organization in Kayako
- Add private note to conversation in Kayako
- Add tags to conversation in Kayako
- Add tags to organization in Kayako
- Add tags to user in Kayako
- Create a person and push to campaign in Reply
- Create or Update Contact in Reply
- Search contact by email in Reply
- Search contact status in campaign in Reply
- Remove a contact from campaign in Reply
- Mark as finished in Reply
- Mark as replied in Reply
Trusted by experts at...
Ready Workflows for Kayako + Reply Integration
Add support contacts to outreach campaigns, sync customer data, update lists, manage replies, and trigger follow-ups, all in just one click.
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Kayako + Reply flow
Streamline post-support outreach by syncing your customer workflows with CRMs, spreadsheets, messaging channels, and email tools. Pick a combination and activate it in one click.
+
Salesforce (4)
Salesforce (4) +
HubSpot (4)
HubSpot (4) +
Pipedrive (4)
Pipedrive (4) +
Slack (4)
Slack (4) +
Google Sheets (4)
Google Sheets (4) +
Gmail (4)
Gmail (4) K
S
R
Create a contact in Salesforce and add it to your Reply campaign whenever a new user is created in Kayako
New Kayako users appear instantly as contacts in Salesforce and are pushed to outreach campaigns in Reply without manual data entry.
K
S
R
Create a task in Salesforce and update your contact in Reply when a conversation is created in Kayako
Every new Kayako conversation automatically logs a task in Salesforce and updates your contact details in Reply.
K
S
R
Update your Salesforce contact and mark the record as replied in Reply when a tag is added to a user in Kayako
Tagged users in Kayako trigger instant contact updates in Salesforce and mark the prospect as replied in Reply.
K
S
R
Search your Salesforce contact directory and remove prospects from campaigns in Reply when an organization is created in Kayako
New Kayako organizations trigger contact searches in Salesforce and clean up active sequences in Reply.
Supported triggers and actions for Kayako and Reply
Mix and match to build the exact automation you need
Kayako Triggers & Actions
Reply Triggers & Actions
Instant
Prospect replies to an email in Reply
Triggers the automation when a prospect replies to an email
Try it → Instant
Reply is marked with new inbox category in Reply
Triggers the automation when a reply is marked with a new inbox category
Try it → Instant
Prospect finished the sequence in Reply
Triggers the automation when prospect finishes the sequence
Try it → Instant
Person opts out in Reply
Triggers the automation when a person opts out of marketing communications
Try it → What can you automate with Kayako + Reply?
Streamline your customer support and sales outreach by connecting Kayako and Reply to sync contacts, manage campaigns, and eliminate manual data entry.
🔄
Sync new support users into sales outreach campaigns automatically
Every new user created in Kayako immediately registers in Reply and enters active sales sequences without manual copying.
📋
Capture every submitted conversation field and record detail
Map all available Kayako conversation properties and metadata directly into your Reply contact records for complete context.
🔔
Notify your team instantly when prospect engagement occurs
Trigger instant team notifications and status updates the moment a prospect replies to an email or finishes a sequence in Reply.
🔀
Route records based on submitted tags and organization data
Segment your outreach by applying conditional logic based on tags added to users or organizations in Kayako.
📝
Keep contact records updated as support interactions evolve
Automatically update contact information in Reply whenever customer details or support conversations change in Kayako.
🔍
Create or update records without generating duplicate entries
Search existing contact directories before creation so your database remains clean and free of duplicate profiles.
⚡
Handle sequence completion and opt-out events seamlessly
Manage campaign lifecycles by automatically updating contact statuses when prospects finish sequences or opt out in Reply.
🔗
Extend your support pipeline with connected communication tools
Connect Kayako and Reply with Slack or Google Sheets to notify teams and log spreadsheet rows in a single multi-step flow.
And much more...
Who is Kayako + Reply integration for?
Sales and support teams connecting Kayako and Reply streamline outreach, eliminate manual data entry, and keep customer engagement aligned across every stage.
Support Operations Managers
Sales Development Reps
Customer Success Leads
High-Volume Support Teams
Account Executives
Sales Operations Specialists
📊
Support Operations Managers
You're reviewing outreach performance and ticket resolution metrics every week, but your tracking data only updates when someone manually exports records, so the numbers you're reporting on are always a few hours behind — automating both apps means every new user lands in your system instantly and your reports stay current.
⚡
Sales Development Reps
You need to follow up the moment a customer reaches out, but leads sit in support queues until someone manually copies them over, so prospective buyers find out too late — with this integration, every new support contact is added to outreach campaigns instantly and your response time drops.
🤝
Customer Success Leads
You answer to executive stakeholders who want to see live engagement progress across channels, but tracking user updates across disconnected platforms leaves blind spots in your reviews — connecting these apps means client activity updates automatically and your status logs are always audit-ready.
📈
High-Volume Support Teams
The volume of incoming user requests is too high for anyone to keep up by hand, resulting in delayed outreach and missed sales opportunities during peak hours — automating both apps means support interactions flow straight into your outreach workflows without manual sorting.
🎯
Account Executives
You own the closing stage and depend on support agents to hand over qualified contacts, but communication gaps between teams mean warm leads stall before reaching your pipeline — this integration means support handoffs happen instantly and your pipeline never misses a lead.
🗂️
Sales Operations Specialists
You need a reliable contact history for compliance and outreach tracking, but manual data transfers keep leaving missing fields and duplicate records in your database — connecting these apps means every interaction is logged cleanly and your history remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Kayako + Reply
Build and manage your Kayako + Reply automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Kayako + Reply with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Kayako + Reply Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Kayako + Reply Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Kayako to Reply?
You can connect Kayako to Reply in 1 click using ready workflows on Integrately, or use Integrately AI to build custom flows with HubSpot, Slack, and Google Sheets.
Can I automatically sync support users from Kayako into Reply outreach campaigns?
Can I connect Kayako, Reply, and Slack?
What is a good Zapier alternative for Kayako and Reply?
How does Kayako handle user and conversation data during integration?
How does Reply manage contact campaigns and engagement statuses?
Do I need coding skills to automate Kayako and Reply?
Is the Kayako and Reply integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Kayako or Reply With 1500+ Other Apps
Popular Kayako Integrations
Connect Kayako to helpdesk, CRM, and communication platforms to manage customer relationships and streamline support.
See All
Kayako Integrations
Kayako Integrations
No popular apps found
Popular Reply Integrations
Sync Reply with email, CRM, and productivity tools to scale outreach and track prospect engagement.
See All
Reply Integrations
Reply Integrations
No popular apps found
