Kayako + Notion Integration

Integrate Kayako to Notion in one click, or tell Integrately AI how you want each ticket handled. Create database pages, update organization profiles, alert your team, and track follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Kayako
    Conversation is created in Kayako
  • Kayako
    User is created in Kayako
  • Kayako
    Tag is added to organization in Kayako
  • Kayako
    Tag is added to conversation in Kayako
  • Kayako
    Tag is added to user in Kayako
  • Kayako
    Organization is created in Kayako
  • Notion
    Data source item is updated in Notion
  • Notion
    Data source item is created in Notion
  • Notion
    Checklist item is completed in Notion
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2.
  • Kayako
    Create conversation via Email in Kayako
  • Kayako
    Update conversation in Kayako
  • Kayako
    Create conversation with a private note in Kayako
  • Kayako
    Search conversation in Kayako
  • Kayako
    Create user in Kayako
  • Kayako
    Search user in Kayako
  • Kayako
    Update user in Kayako
  • Kayako
    Create organization in Kayako
  • Kayako
    Update organization in Kayako
  • Kayako
    Search organization in Kayako
  • Kayako
    Add private note to conversation in Kayako
  • Kayako
    Add tags to conversation in Kayako
  • Kayako
    Add tags to organization in Kayako
  • Kayako
    Add tags to user in Kayako
  • Notion
    Create page in Notion
  • Notion
    Get page by ID in Notion
  • Notion
    Get comments by page ID in Notion
  • Notion
    Create data source item in Notion
  • Notion
    Archive data source item in Notion
  • Notion
    Search data source item by property in Notion
  • Notion
    Update data source item in Notion
  • Notion
    Get data source item by ID in Notion
  • Notion
    Search member in Notion
  • Notion
    Create comment in Notion

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Ready Workflows Ready Workflows for Kayako + Notion Integration

Capture customer conversations, create tracking pages, update support databases, alert your team, and trigger follow-ups, all in just one click.

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Connect more apps to your Kayako + Notion flow

Send details to CRMs, trigger task creation in project management tools, and notify your support team the moment data moves. Pick a combination and activate it in one click.

Kayako
Notion
+
SlackSlack (6)
+
Jira Software CloudJira Software Cloud (4)
+
HubSpotHubSpot (4)
+
GmailGmail (4)
+
GitHubGitHub (4)
+
Google DriveGoogle Drive (4)
K
N
S
Add every new Kayako conversation to your Notion database, and notify your support channel on Slack
New Kayako conversations appear instantly in your Notion database while your support channel hears about it in Slack, so support reps never miss a customer request.
K
N
S
Log every new Kayako user in your Notion database, and post a welcome notice in Slack
Every new user created in Kayako is logged in Notion and announced in Slack so your team stays aligned on new contacts.
N
K
S
When a Notion data source item is updated, update the matching Kayako conversation and notify your team in Slack
Changes made to Notion items update your Kayako conversations and broadcast the update on Slack.
K
N
S
If a new Kayako conversation gets an urgent tag, create a Notion data source item and alert the priority channel in Slack
Urgent Kayako conversations trigger priority Notion records and high-alert Slack notifications automatically.
K
N
S
Use Claude to summarise every new Kayako conversation, save the summary in Notion, and post the brief in Slack
Claude turns lengthy Kayako conversations into concise Notion summaries and alerts your team in Slack.
N
K
S
When a checklist item is completed in Notion, add tags to the matching Kayako conversation and announce it in Slack
Completed Notion checklist items update Kayako conversation tags and notify your team in Slack.

Supported triggers and actions for Kayako and Notion

Mix and match to build the exact automation you need

Kayako
Kayako Triggers & Actions
Conversation is created in Kayako
Triggers the automation when a new conversation is created
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User is created in Kayako
Triggers the automation when a new user is created
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Tag is added to organization in Kayako
Triggers the automation when a tag is added
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Tag is added to conversation in Kayako
Triggers the automation when a tag is added
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Tag is added to user in Kayako
Triggers the automation when a tag is added
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Organization is created in Kayako
Triggers the automation when a new organization is created
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Create conversation via Email in Kayako
Sends emails to start conversations with recipients
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Update conversation in Kayako
Updates the ongoing conversation with new information or updates
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Create conversation with a private note in Kayako
Creates a private note during a conversation with a contact
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Search conversation in Kayako
Searches for keywords within a conversation
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Create user in Kayako
Generates a new user account
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Search user in Kayako
Searches for a user
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Update user in Kayako
Updates user information
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Create organization in Kayako
Generates a new invoice
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Update organization in Kayako
Updates organization information
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Search organization in Kayako
Finds and retrieves information about a organization
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Add private note to conversation in Kayako
Adds a private note to a conversation
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Add tags to conversation in Kayako
Categorize conversations by adding relevant tags
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Add tags to organization in Kayako
Adds tags to an organization for better categorization and organization
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Add tags to user in Kayako
Assigns tags to a user based on particular criteria
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Notion
Notion Triggers & Actions
Data source item is updated in Notion
Triggers the automation when an item is modified
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Data source item is created in Notion
Triggers the automation when a new item is created
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Checklist item is completed in Notion
Triggers the automation when a checklist item is completed
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Create page in Notion
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Get page by ID in Notion
Retrieves a page by its id
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Get comments by page ID in Notion
Retrieves comments associated with a specific page ID
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Create data source item in Notion
Adds a new item to the data source
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Archive data source item in Notion
Store an item for future reference
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Search data source item by property in Notion
Searches for an item based on property
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Update data source item in Notion
Updates a item with new information
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Get data source item by ID in Notion
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Search member in Notion
Searches for a member with
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Create comment in Notion
Adds a new comment to a Page.
Try it →

What can you automate with Kayako + Notion?

Streamline your support operations by connecting customer conversations directly to your team databases and project planning boards.

What you can automate?
🔄
Sync every new Kayako conversation to your Notion database
Capture inbound customer inquiries the moment they occur and log them directly into Notion pages. Your support database stays complete and accessible without manual copying.
📋
Capture every submitted customer field and detail
Map customer names, email addresses, conversation bodies, and tags into separate Notion database properties instead of generic text blocks. Your workspace becomes a structured source of truth.
🔔
Alert your team instantly on new support requests
Trigger immediate notifications when important conversations or user registrations take place. Response times improve when your team hears about urgent requests right away.
🔀
Route records based on conversation tags and priority
Send urgent tickets to priority Notion databases and standard inquiries to general task lists. Conditional routing ensures work lands in the right place every time.
📝
Keep Notion pages updated as support tickets evolve
Synchronise conversation modifications and status changes between Kayako and Notion automatically. Your team always references the most current customer information.
🔍
Search and update existing records to prevent duplicates
Look up existing user profiles and organization records in Notion before creating new pages. Clean data management keeps your workspace free of redundant entries.
Handle later status changes and project completions
When Notion checklist items reach completion or tasks finish, automatically update Kayako conversations and sync status markers across platforms.
💬
Extend your support workflow with team messaging apps
Connect your core Kayako and Notion flow to Slack to broadcast new tickets, share AI summaries, and keep cross-functional teams informed in real time.
And much more...

Who is Kayako + Notion integration for?

Support managers, operations leads, and customer success teams use this integration to keep customer conversations, support records, and project databases perfectly aligned without manual data entry.

Support Analytics Teams
Support Analytics Teams
Customer Support Leads
Customer Support Leads
Client Success Managers
Client Success Managers
Support Operations Specialists
Support Operations Specialists
Engineering and Product Teams
Engineering and Product Teams
Customer Success Directors
Customer Success Directors
📈
Support Analytics Teams
You're pulling weekly conversation metrics from Kayako to update your planning sheets in Notion, but manual exports leave your executive dashboards hours behind the actual support volume — this integration means every new conversation updates your Notion database instantly and your reporting stays accurate.
Customer Support Leads
You need to act fast when high-priority tickets arrive, but waiting for manual database updates causes critical customer issues to slip through the cracks — automating both apps means urgent tickets generate Notion pages and team alerts the moment they are created.
🤝
Client Success Managers
You answer to external stakeholders who demand transparent progress tracking, but copying support history into client Notion workspaces takes hours of manual work every week — connecting these apps means every conversation and update flows straight into client-facing databases automatically.
🔄
Support Operations Specialists
The volume of inbound support tickets is too high for anyone to keep customer databases updated by hand without making errors — this integration means every conversation and user profile populates your Notion workspace without manual re-keying.
🛠️
Engineering and Product Teams
You depend on support agents to hand over bug reports and customer feedback, but important details get lost between Kayako chats and Notion planning boards — automating both apps means every bug report lands directly in your Notion database with all context intact.
📋
Customer Success Directors
You need a reliable historical audit trail of every customer interaction, but manual record-keeping leaves persistent gaps in your Notion knowledge base — this integration means every user creation and conversation is logged accurately without omissions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Kayako + Notion

Build and manage your Kayako + Notion automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kayako + Notion with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Kayako to Notion?
Frequently Asked Questions
You can connect Kayako to Notion in 1 click using ready-made workflows on Integrately, or ask Integrately AI to build the automation for you. It takes just minutes to link your accounts along with Slack, HubSpot, and Gmail without any coding skills.
Can I automatically log customer conversations from Kayako into Notion databases?
Frequently Asked Questions
Can I connect Kayako, Notion, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Kayako and Notion?
Frequently Asked Questions
How are new user profiles handled when created in Kayako?
Frequently Asked Questions
Can Notion updates trigger changes back in Kayako?
Frequently Asked Questions
Do I need coding skills to automate Kayako and Notion?
Frequently Asked Questions
Is the Kayako and Notion integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Kayako or Notion With 1500+ Other Apps

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Notion
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