Kartra + Live Chat Integration
Integrate Kartra to Live Chat in one click, or tell Integrately AI how you want each lead handled. Capture contact details, update customer records, alert your support team, and trigger follow-up sequences automatically.
Free forever.Use premium features free for 14 days.1.
Lead fills form in Kartra Instant- Customer buys a product in Kartra Instant
- Tag is assigned to lead in Kartra Instant
- Tag is unassigned to lead in Kartra Instant
- Lead is unsubscribed from list in Kartra Instant
- Lead visits a Kartra page in Kartra Instant
- Lead is subscribed to list in Kartra Instant
- Lead is subscribed to sequence in Kartra Instant
- Membership revoked from a lead in Kartra Instant
- Lead reaches score for the first time in Kartra Instant
- Lead is unsubscribed from sequence in Kartra Instant
- Lead completes a sequence in Kartra Instant
- Membership granted to a lead in Kartra Instant
- Lead clicks on page split test link in Kartra Instant
- Lead completes calendar in Kartra Instant
- Lead registers to a calendar in Kartra Instant
- Lead plays the video in Kartra Instant
- Lead completes video in Kartra Instant
- Calender subscription is cancelled in Kartra Instant
- Affiliate signs up for product in Kartra Instant
- Order is partially refunded in Kartra Instant
- Order is refunded in Kartra Instant
Chat is started in Live Chat Instant- Chat is ended in Live Chat Instant
- Chat is updated in Live Chat Instant
- Visitor enters queue in Live Chat Instant
2.
- Create lead in Kartra
- Assign tag to lead in Kartra
- Search lead by email in Kartra
- Unassign tag to lead in Kartra
- Remove points from lead in Kartra
- Give points to lead in Kartra
- Unsubscribe lead from a list in Kartra
- Get lead by ID in Kartra
- Subscribe lead to list in Kartra
- Update lead in Kartra
- Subscribe lead to a sequence in Kartra
- Subscribe lead to calendar in Kartra
- Cancel subscription to calendar in Kartra
- Unsubscribe lead from a sequence in Kartra
- Create custom field in Kartra
- Refund a payment transaction in Kartra
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Ready Workflows for Kartra + Live Chat Integration
Capture support leads, create customer profiles, sync records, alert your team, and trigger follow-up sequences, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Kartra + Live Chat flow
Extend your support and marketing automation with finance, messaging, and data tools. Pick a combination and activate it in one click.
+
Shopify (3)
Shopify (3) +
Stripe (3)
Stripe (3) +
Mailchimp (3)
Mailchimp (3) +
Slack (3)
Slack (3) +
Google Sheets (3)
Google Sheets (3) +
Calendly (3)
Calendly (3) L
K
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When a Live Chat chat is started, create a lead in Kartra and create a customer in Shopify
New support chats instantly generate a lead in Kartra and a customer profile in Shopify without manual data entry.
L
K
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When a Live Chat chat is updated, update the lead in Kartra and update the customer in Shopify
Keep your Kartra leads and Shopify customer profiles current whenever chat details change.
L
K
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When a visitor enters the Live Chat queue, create a lead in Kartra and create an order in Shopify
Capture queue entries as Kartra leads and log related Shopify orders automatically.
Supported triggers and actions for Kartra and Live Chat
Mix and match to build the exact automation you need
Kartra Triggers & Actions
Instant
Customer buys a product in Kartra
Triggers the automation when a customer completes a purchase of a product
Try it → Instant
Lead is unsubscribed from list in Kartra
Triggers the automation when any lead is unsubscribed from the mailing list
Try it → Instant
Lead visits a Kartra page in Kartra
Triggers the automation when a lead visits a Kartra page
Try it → Instant
Lead is subscribed to list in Kartra
Triggers the automation when a lead is subscribed to a list
Try it → Instant
Lead is subscribed to sequence in Kartra
Triggers the automation when a lead is subscribed to a sequence
Try it → Instant
Membership revoked from a lead in Kartra
Triggers the automation when a lead's membership is revoked
Try it → Instant
Lead reaches score for the first time in Kartra
Triggers the automation when a lead reaches a score for the first time
Try it → Instant
Lead is unsubscribed from sequence in Kartra
Triggers the automation when any lead is unsubscribed from a sequence
Try it → Instant
Lead completes a sequence in Kartra
Triggers the automation when a lead finishes a designated sequence of actions
Try it → Instant
Membership granted to a lead in Kartra
Triggers the automation when membership is granted to a lead
Try it → Instant
Lead completes calendar in Kartra
Triggers the automation when a lead completes a calendar event
Try it → Instant
Lead registers to a calendar in Kartra
Triggers the automation when a lead registers for an event or appointment in a calendar
Try it → Instant
Lead plays the video in Kartra
Triggers the automation when a video is played by a lead
Try it → Instant
Lead completes video in Kartra
Triggers the automation when a lead completes a video
Try it → Instant
Calender subscription is cancelled in Kartra
Triggers the automation when a calendar subscription is cancelled
Try it → Instant
Affiliate signs up for product in Kartra
Triggers the automation when any affiliate signs up for a particular product
Try it → Instant
Order is partially refunded in Kartra
Triggers the automation when a partial refund is issued for an order
Try it → Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it → Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it → Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it → What can you automate with Kartra + Live Chat?
Connect your support chats to marketing automation and database records for complete visibility.
🔗
Sync chat participants into Kartra leads instantly
Capture every visitor who starts a support chat and automatically generate a corresponding lead in Kartra without manual typing.
📋
Capture every submitted field and chat detail
Map all available contact information and conversation notes into structured database fields and CRM records.
🔔
Alert the right support team member immediately
Send instant notifications to your team channels as soon as new chats begin or queue visitors arrive.
🔀
Route records based on chat status and tags
Apply specific tags or trigger follow-up sequences depending on whether the chat was completed or active.
🔄
Keep database records updated as chats evolve
Automatically update existing lead profiles in Kartra whenever visitor information changes during an ongoing chat.
👥
Prevent duplicate contacts across your systems
Search existing database records before creating new entries, ensuring clean data hygiene across your stack.
⏱️
Handle post-chat status changes and triggers
Trigger automated follow-up emails, sequences, or calendar bookings the moment a support session concludes.
🌐
Extend your workflow to messaging and sheets
Connect your core pair with Google Sheets, Slack, or Shopify to expand your operational capabilities.
And much more...
Who is Kartra + Live Chat integration for?
Connecting Kartra and Live Chat streamlines customer support and marketing operations, eliminating manual data entry across teams.
Marketing Managers
Customer Support Leads
Agency Owners
E-commerce Operators
Sales Representatives
Operations Directors
📈
Marketing Managers
You're capturing visitor inquiries through support channels but your CRM tracking sheet only updates when someone manually exports records, so the lead counts you're reporting against are always a few hours behind — with this integration, every new lead lands in your system instantly and your data stays current.
⚡
Customer Support Leads
You need to act fast on incoming chat queues and visitor requests, but manual profile creation delays your response time and frustrates prospective buyers — with this integration, customer accounts are provisioned instantly so your team can focus entirely on helping people.
📊
Agency Owners
You answer to clients who want to see real-time progress and active conversation metrics, but compiling manual status reports takes hours away from billable work — with this integration, every chat interaction flows straight into your shared tracking sheets automatically.
🚀
E-commerce Operators
The volume of live inquiries is too high for anyone to keep up by hand, leading to missed customer orders and untracked support sessions — with this integration, every chat event triggers immediate record updates across your store and CRM platforms.
🤝
Sales Representatives
You own the closing step and depend on support staff to hand over qualified leads, but manual handoffs cause valuable prospects to fall through the cracks — with this integration, every chat participant becomes a structured lead in your pipeline immediately.
📋
Operations Directors
You need a reliable history of customer interactions for auditing and performance reviews, but fragmented system logs keep leaving gaps in your records — with this integration, every touchpoint is captured cleanly without missing a single conversation.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Kartra + Live Chat
Build and manage your Kartra + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Kartra + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Kartra + Live Chat Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Kartra to Live Chat?
You can connect Kartra to Live Chat in one click using pre-built workflows on Integrately, or ask Integrately AI to build the automation and map the fields for your team.
Can I automatically turn new support chats into Kartra leads?
Can I connect Kartra, Live Chat, and Slack?
What is a good Zapier alternative for Kartra and Live Chat?
How does Kartra handle lead data during live chat events?
Can Live Chat update existing customer records in Kartra?
Do I need coding skills to automate Kartra and Live Chat?
Is the Kartra and Live Chat integration free?
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