tawk.to + JustCall Integration

Integrate JustCall to tawk.to in one click, or tell Integrately AI how you want each contact handled. Capture customer chats, create and update contacts, send text messages, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • JustCall
    Contact is created in JustCall
  • JustCall
    Text is sent or received in JustCall Instant
  • JustCall
    Call details are updated in JustCall Instant
  • JustCall
    Call is completed in JustCall Instant
  • JustCall
    Appointment is created in JustCall Instant
  • JustCall
    Voicemail is created in JustCall Instant
Arrow Right
2.
  • JustCall
    Add contact to SalesDialer campaign in JustCall
  • JustCall
    Remove contact from SalesDialer campaign in JustCall
  • JustCall
    Get campaign contacts by campaign id in JustCall
  • JustCall
    Update contact in JustCall
  • JustCall
    Create contact in JustCall
  • JustCall
    Search contact in JustCall
  • JustCall
    Send text message in JustCall
  • JustCall
    Schedule text message in JustCall
  • JustCall
    Send multimedia text message in JustCall
  • JustCall
    Check for text replies in JustCall

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Ready Workflows Ready Workflows for JustCall + tawk.to Integration

Capture customer chats, create new contacts, update details, send text messages, and log transcripts, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + JustCall Integration

Create JustCall contact from new tawk.to ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in JustCall. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - JustCall integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in JustCall.

This makes it easy to keep track of your support tickets and contacts in one place.
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tawk.to + JustCall Integration

Create JustCall contact for new tawk.to chat

When someone completes your tawk.to, a new contact is automatically created in your JustCall. This way, you can quickly follow up with the chat and turn them into a customer!

Plus, all of the information from the tawk.to is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a tawk.to - JustCall integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your JustCall + tawk.to flow

Sync your communication and support workflows with your broader business stack. Pick a combination and activate it in one click.

tawk.to
JustCall
+
ShopifyShopify (3)
+
HubSpotHubSpot (3)
+
SlackSlack (3)
+
ZendeskZendesk (3)
+
MailchimpMailchimp (3)
+
Google SheetsGoogle Sheets (3)
T
S
J
When a new chat starts in tawk.to, create a customer in Shopify and add the contact in JustCall
Customer chats in tawk.to instantly create a customer profile in Shopify and a new contact in JustCall without manual data entry.
T
S
J
When a tawk.to ticket is created, update the Shopify customer and send a text message in JustCall
Support tickets in tawk.to update your Shopify customer records and trigger an instant text message in JustCall.
T
S
J
When a tawk.to chat ends, update the Shopify customer and schedule a text message in JustCall
Completed tawk.to chats update your Shopify customer details and schedule a follow-up text message in JustCall.

Supported triggers and actions for tawk.to and JustCall

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
JustCall
JustCall Triggers & Actions
Contact is created in JustCall
Triggers the automation when a new contact is created
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Instant
Text is sent or received in JustCall
Triggers the automation when a text is sent or received
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Instant
Call details are updated in JustCall
Triggers the automation when call details are updated
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Instant
Call is completed in JustCall
Triggers the automation when a call is completed
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Instant
Appointment is created in JustCall
Triggers the automation when a new appointment is created
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Instant
Voicemail is created in JustCall
Triggers the automation when a voicemail is created
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Add contact to SalesDialer campaign in JustCall
Adds a contact to a sales outreach campaign for efficient follow-up and communication
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Remove contact from SalesDialer campaign in JustCall
Removes a contact from a salesdialer campaign
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Get campaign contacts by campaign id in JustCall
Retrieves all contacts associated using the campaign id
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Update contact in JustCall
Updates contact information with new details
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Create contact in JustCall
Adds a new contact to the database
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Search contact in JustCall
Finds and retrieves contact information
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Send text message in JustCall
Sends a text message
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Schedule text message in JustCall
Schedules a text message
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Send multimedia text message in JustCall
Sends a multimedia text message
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Check for text replies in JustCall
Check for any text replies received
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What can you automate with JustCall + tawk.to?

Streamline your customer support and communication workflows with powerful automated actions.

What you can automate?
🔄
Convert live chats into JustCall contacts automatically
Turn every new tawk.to chat session into a structured contact record in JustCall the moment the conversation begins. Eliminate manual data entry and ensure zero leads slip through the cracks.
📝
Capture every submitted chat field and ticket detail
Map all available tawk.to transcript and ticket details directly into JustCall contact fields and custom attributes. Your communication database becomes a comprehensive source for review.
🔔
Alert your team as soon as a chat or ticket arrives
Notify your support and sales teams instantly via Slack or automated text messages whenever a new tawk.to ticket or chat is created. Keep response times fast and coordinated.
🔀
Route communications based on submitted ticket priority
Execute different workflows depending on specific fields submitted in tawk.to. Trigger priority text messages for urgent tickets and standard follow-ups for general inquiries.
🔄
Keep contact records up to date as chats progress
Automatically update JustCall contacts and CRM records whenever tawk.to chat statuses change or new tickets are resolved. Maintain accurate records across your entire software stack.
🔍
Add or update contacts instead of creating duplicates
Search existing databases before creating new records to prevent duplicate entries when recurring visitors initiate new chats or submit multiple support tickets.
📅
Handle later status changes and scheduled follow-ups
Trigger automated text messages, schedule follow-ups, or update subscriber statuses once a tawk.to chat session has ended or a support ticket is closed.
🔗
Extend your workflow to Google Sheets and CRMs
Connect your core JustCall and tawk.to automation with tools like Google Sheets, HubSpot, or Slack to build multi-step operational pipelines.
And much more...

Who is JustCall + tawk.to integration for?

Teams handling customer conversations and outbound communication rely on this integration to eliminate manual data entry, streamline ticket tracking, and accelerate follow-up times.

Data analysts
Data analysts
Sales development reps
Sales development reps
Client success managers
Client success managers
Support team leads
Support team leads
Operations managers
Operations managers
Compliance officers
Compliance officers
📈
Data analysts
You're compiling chat logs and contact records across disparate tools, but your reporting spreadsheet only updates when someone manually exports data, so your metrics are always hours behind — with this integration, every new chat transcript and contact lands in your tools instantly and your data stays current.
Sales development reps
You need to act fast on incoming leads from live chat, but you find out about new inquiries too late because visitor details are stuck in your chat queue — with this integration, every new chat instantly triggers contact creation and text messaging so you can reach prospects immediately.
🤝
Client success managers
You answer to clients who want to see prompt follow-ups and updated support histories, but manual logging causes frustrating delays — automating both apps means every support ticket and chat resolution updates your CRM and communication records right away.
💬
Support team leads
The volume of incoming live chats is too high for anyone to keep up by hand, leading to missed tickets and delayed responses — connecting these apps means every tawk.to interaction automatically populates your helpdesk and communication platforms without manual bottlenecks.
🔄
Operations managers
You own the handoff from customer service to outbound sales, but you depend on team members to manually transfer visitor details between platforms — this integration means every chat event seamlessly initiates the next operational step without manual error.
📋
Compliance officers
You need a reliable history of all customer interactions and keep finding gaps in your communication logs due to manual oversight — automating both apps means every contact, ticket, and transcript is recorded accurately across your stack.
Our team

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Why choose Integrately to automate tawk.to + JustCall

Build and manage your tawk.to + JustCall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + JustCall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect JustCall to tawk.to?
Frequently Asked Questions
You can connect JustCall to tawk.to in 1 click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Shopify, HubSpot, Slack, Zendesk, Mailchimp, and Google Sheets.
Can I automatically create JustCall contacts from tawk.to live chats?
Frequently Asked Questions
Can I connect JustCall, tawk.to, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for JustCall and tawk.to?
Frequently Asked Questions
How are new contacts handled when a tawk.to chat starts?
Frequently Asked Questions
Can tawk.to support tickets trigger JustCall text messages?
Frequently Asked Questions
Do I need coding skills to automate JustCall and tawk.to?
Frequently Asked Questions
Is the JustCall and tawk.to integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect JustCall or tawk.to With 1500+ Other Apps

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tawk.to
Popular tawk.to Integrations
Sync tawk.to with customer support, e-commerce, and analytics tools to keep chat data working across your support stack.
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