Zonka Feedback + JivoChat Integration
Integrate JivoChat to Zonka Feedback in one click, or tell Integrately AI how you want each chat handled. Send surveys, update your feedback platform, alert your team, and track every customer interaction automatically.
Free forever.Use premium features free for 14 days.1.
Survey response is received in Zonka Feedback
Visitor's information is updated in JivoChat Instant- Offline message is recieved in JivoChat Instant
- Chat is finished in JivoChat Instant
2.
- Send sms survey in Zonka Feedback
- Send email survey in Zonka Feedback
Trusted by experts at...
Ready Workflows for Zonka Feedback + JivoChat Integration
Trigger surveys, collect feedback, update records, alert your team, and measure satisfaction, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JivoChat + Zonka Feedback flow
Sync customer interactions to your broader CRM, support, and marketing stack after surveys are sent. Pick a combination and activate it in one click.
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Shopify (5)
Shopify (5) +
Slack (5)
Slack (5) +
Zendesk (5)
Zendesk (5) +
Mailchimp (5)
Mailchimp (5) +
Google Sheets (5)
Google Sheets (5) +
HubSpot (5)
HubSpot (5) J
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When a chat is finished in JivoChat, send an email survey in Zonka Feedback and create a customer in Shopify.
Finished chats trigger an email survey in Zonka Feedback while simultaneously creating a new customer in Shopify without manual work.
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When an offline message is received in JivoChat, send an SMS survey in Zonka Feedback and add a customer in Shopify.
Offline messages captured in JivoChat trigger an SMS survey in Zonka Feedback and update your Shopify customer database instantly.
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When visitor information is updated in JivoChat, send an email survey in Zonka Feedback and create a draft order in Shopify.
Updated visitor details in JivoChat trigger an email survey in Zonka Feedback and create a draft order in Shopify.
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Use Claude to evaluate JivoChat chat completion details, send an email survey in Zonka Feedback, and create a customer in Shopify.
Use Claude to evaluate JivoChat chat completion details before sending a Zonka Feedback email survey and creating a Shopify customer.
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When a chat finishes in JivoChat, send an email survey in Zonka Feedback, create a Shopify customer, and alert your support channel on Slack.
Finished chats trigger a Zonka Feedback survey, create a Shopify customer, and notify your support team on Slack.
Supported triggers and actions for Zonka Feedback and JivoChat
Mix and match to build the exact automation you need
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
Try it → JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → What can you automate with JivoChat + Zonka Feedback?
Streamline customer feedback collection, trigger automated surveys, and keep your entire support and CRM stack perfectly synchronised.
💬
Trigger surveys upon chat completion
Automatically send an email survey or SMS survey in Zonka Feedback the moment a chat is finished in JivoChat, ensuring high response rates.
📝
Capture every submitted visitor detail
Map all available JivoChat visitor information updates into your Zonka Feedback survey workflows and downstream databases without manual copy-pasting.
🔔
Alert your team instantly on Slack
Notify your support channel the moment an offline message is received in JivoChat or a survey response is captured in Zonka Feedback.
🔀
Route surveys based on visitor data
Send SMS surveys or email surveys dynamically depending on submitted contact details or visitor properties captured during live chat sessions.
🔄
Keep customer profiles up to date
Synchronise visitor profile changes and offline messages across your CRM and support helpdesks as soon as JivoChat events occur.
➕
Add or update records cleanly
Create new contacts or update existing customer profiles across your connected apps without creating duplicate database entries.
📊
Handle downstream status changes
Track chat completion events, survey submissions, and ticket statuses seamlessly across multiple business applications.
🔌
Extend your workflow to Slack
Connect JivoChat and Zonka Feedback with Slack to notify team channels instantly when surveys are triggered or chats conclude.
And much more...
Who is JivoChat + Zonka Feedback integration for?
Customer support leads, marketing managers, and operations teams use this integration to automate post-chat feedback collection and eliminate manual data entry.
Analytics and reporting leads
Customer support managers
Agency account managers
Customer success specialists
Sales representatives
Operations coordinators
📈
Analytics and reporting leads
You rely on chat feedback metrics to assess support quality, but manual survey exports mean your dashboard numbers are always hours behind — with this integration, every survey response syncs instantly and your analytics remain accurate.
⚡
Customer support managers
You need to act fast when critical visitor enquiries arrive, but delayed survey follow-ups cause customer dissatisfaction — automating both apps means survey outreach triggers the moment a chat concludes.
🤝
Agency account managers
You answer to clients who demand proof of responsive customer engagement, but compiling chat logs by hand wastes billable hours — connecting these apps means survey results and chat records populate automatically.
📈
Customer success specialists
Your chat volume is too high for anyone to keep up with manual feedback distribution, leading to missed survey requests — with this integration, every completed chat automatically initiates the right feedback workflow.
💼
Sales representatives
You own the follow-up step and depend on upstream chat handoffs to reach leads, but communication gaps delay your outreach — this integration means every chat completion instantly triggers customer creation and survey dispatch.
🗂️
Operations coordinators
You need a reliable history of all visitor communications and feedback ratings, but manual logging leaves frustrating gaps in your database — automating both apps means every single interaction is captured without exception.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Zonka Feedback + JivoChat
Build and manage your Zonka Feedback + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Zonka Feedback + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect Zonka Feedback + JivoChat Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect JivoChat to Zonka Feedback?
You can connect JivoChat to Zonka Feedback in 1-click using ready-made templates or ask Integrately AI to build your automation. It links your live chat and customer feedback platform effortlessly alongside Shopify, Slack, Zendesk, Mailchimp, Google Sheets, and HubSpot.
Can I trigger Zonka Feedback surveys automatically when a JivoChat chat ends?
Can I connect JivoChat, Zonka Feedback, and Slack?
What is a good Zapier alternative for JivoChat and Zonka Feedback?
How are visitor information updates in JivoChat handled in Zonka Feedback?
Can offline messages in JivoChat trigger Zonka Feedback surveys?
Do I need coding skills to automate JivoChat and Zonka Feedback?
Is the JivoChat and Zonka Feedback integration free?
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