

JivoChat + WhatsApp Integration
Integrate JivoChat to WhatsApp in one click, or tell Integrately AI how you want each chat handled. Send follow-up messages, notify agents, and update chat records automatically.
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Ready Workflows for JivoChat + WhatsApp Integration
Send follow-up messages after finished chats, notify your team about offline messages, update visitor information, and trigger template alerts, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JivoChat + WhatsApp flow
Log chat details in your CRM, notify support teams, and create follow-up tasks in other tools once your core automation runs. Pick a combination and activate it in one click.


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Shopify (1)
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Zendesk (1)
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Gmail (1)
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HubSpot (1)
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Google Sheets (1)
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Slack (1)
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Create a Shopify customer when a JivoChat chat finishes, and send a confirmation message in WhatsApp
Finished JivoChat chats immediately create customer profiles in Shopify and trigger confirmation messages in WhatsApp, eliminating manual data entry.
Supported triggers and actions for JivoChat and WhatsApp
Mix and match to build the exact automation you need

JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → 
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it → What can you automate with JivoChat + WhatsApp?
Streamline your live chat operations, trigger instant messaging follow-ups, and keep your communication channels perfectly synced.
💬
Trigger instant WhatsApp messages as soon as chats finish
Send automated WhatsApp messages immediately after a chat finishes in JivoChat, removing the need for manual follow-up typing and keeping response times instant.
📝
Capture complete visitor information and chat metadata
Map visitor details updated in JivoChat directly into your messaging workflows, ensuring every piece of customer data is fully preserved and utilized.
🔔
Alert your team instantly about offline messages
Send immediate notifications whenever an offline message is received in JivoChat, ensuring staff can respond to customer inquiries without delay.
🔀
Route messages based on chat content or visitor details
Send different WhatsApp message templates depending on the visitor information updated in JivoChat, tailoring your outreach to specific customer requirements.
🔄
Keep customer messaging synchronized with chat updates
Update WhatsApp communication threads automatically whenever visitor information changes in JivoChat, maintaining accurate records across platforms.
👤
Manage contacts without creating duplicate chat records
Match existing customer profiles when chats finish in JivoChat, updating message logs rather than creating redundant entries in your database.
⏱️
Trigger follow-up interactions after chat sessions conclude
Send automated template messages in WhatsApp after a JivoChat session is finished, keeping customer engagement active post-conversation.
🔗
Connect your chat data to wider business tools
Trigger JivoChat and WhatsApp workflows that automatically sync chat data to HubSpot, Google Sheets, or Slack for complete operational visibility.
And much more...
Who is JivoChat + WhatsApp integration for?
Connecting JivoChat and WhatsApp helps support teams, customer success managers, and business owners streamline communication, eliminate manual message sending, and keep response times fast.
Support team leads
Customer support agents
Client account managers
Sales representatives
Operations coordinators
Quality assurance specialists
📈
Support team leads
You're reviewing customer chats in JivoChat, but your tracking metrics only update when team members manually export data, so your response time reports are always hours behind — automating both apps means every chat record updates instantly and your tracking data stays current.
🎧
Customer support agents
You're managing incoming inquiries in JivoChat, but urgent offline messages slip past because team members check inboxes too late, so customers wait too long for replies — with this integration, every offline message triggers instant alerts and your support workflows stay responsive.
🤝
Client account managers
You're discussing project updates with clients in JivoChat, but stakeholders miss critical updates because conversations stay trapped inside the chat widget, so clients feel out of the loop — connecting these apps means every conversation generates immediate WhatsApp notifications and your stakeholders stay informed.
🚀
Sales representatives
You're handling high volumes of inbound chats in JivoChat, but leads go cold before anyone can manually message them, so potential buyers slip away — automating both apps means every finished chat immediately triggers WhatsApp follow-ups and your pipeline stays active.
📋
Operations coordinators
You're overseeing visitor information updates in JivoChat, but downstream teams depend on manual handoffs to take the next step, so operational bottlenecks stall progress — this integration means every updated visitor record drives automated WhatsApp messages and your handoffs happen instantly without manual delays.
🔍
Quality assurance specialists
You're auditing chat interactions in JivoChat, but conversation histories have scattered records and missing follow-ups, so compliance reviews find blind spots — automating both apps means every finished chat creates complete WhatsApp communication logs and your audit history stays accurate.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate JivoChat + WhatsApp
Build and manage your JivoChat + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect JivoChat + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect JivoChat + WhatsApp Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect JivoChat to WhatsApp?
You can connect JivoChat to WhatsApp in 1-click using ready-made templates on Integrately. Select your trigger event, authorize your accounts, and activate workflows instantly with help from Integrately AI.
Can I trigger WhatsApp messages when a JivoChat chat finishes?
Can I connect JivoChat, WhatsApp, and Google Sheets?
What is a good Zapier alternative for JivoChat and WhatsApp?
How does JivoChat handle visitor information updates during integrations?
How are WhatsApp messages sent using templates in Integrately?
Can I set up JivoChat and WhatsApp automations without coding?
Is the JivoChat and WhatsApp integration free?
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Want to automate something else in your workflow?
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