

JivoChat + WaliChat Integration
Integrate JivoChat to WaliChat in one click, or tell Integrately AI how you want each chat handled. Engage customers on WhatsApp, log visitor updates, alert your team, and trigger instant follow-ups automatically.
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Ready Workflows for JivoChat + WaliChat Integration
Send WhatsApp messages, update visitor records, notify your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JivoChat + WaliChat flow
Sync customer chats with your CRM, support queue, and messaging channels to keep your team aligned. Pick a combination and activate it in one click.


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Shopify (3)
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HubSpot (3)
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Zendesk (3)
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Gmail (3)
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Slack (3)
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Google Sheets (3)
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Send a WhatsApp message in WaliChat when a JivoChat chat finishes, and create a customer in Shopify.
Every finished JivoChat chat triggers a WhatsApp message in WaliChat and creates a customer record in Shopify instantly.
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When visitor information updates in JivoChat, send a WhatsApp message in WaliChat and create an order in Shopify.
Visitor updates in JivoChat immediately prompt a WaliChat WhatsApp message and a new Shopify order.
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When an offline message arrives in JivoChat, send a WaliChat WhatsApp message and create a product in Shopify.
Offline messages in JivoChat trigger WaliChat messages and add new inventory items in Shopify.
Supported triggers and actions for JivoChat and WaliChat
Mix and match to build the exact automation you need

JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → 
WaliChat Triggers & Actions
Instant
Message received from WhatsApp in WaliChat
Triggers the automation when a message is received on WhatsApp
Try it → Instant
Message sent to WhatsApp in WaliChat
Triggers the automation when a message is sent to a WhatsApp number
Try it → Instant
Message read from WhatsApp in WaliChat
Triggers the automation when a new message is read from WhatsApp
Try it → What can you automate with JivoChat + WaliChat ?
Streamline your customer communications by connecting live chat events directly to automated WhatsApp messaging workflows.
💬
Trigger WhatsApp messages from finished chats
Automatically send a WaliChat WhatsApp message the moment a live chat session finishes in JivoChat. Engage customers on mobile channels instantly without manual intervention.
📋
Capture every visitor detail and transcript
Map complete visitor information and chat transcripts from JivoChat into your downstream messaging and CRM tools. Ensure no conversation detail is ever lost.
🔔
Alert your team instantly on new offline messages
Receive immediate WhatsApp notifications in WaliChat whenever an offline message arrives in JivoChat. Keep your support and sales teams responsive 24/7.
🔀
Route messages based on visitor updates
Send different WaliChat WhatsApp templates or assign different follow-up actions depending on the specific visitor information updated in JivoChat.
🔄
Keep visitor records synchronized in real time
Automatically update existing contacts and records across your workspace whenever visitor details change in JivoChat. Maintain accurate customer profiles.
🔍
Search and update contacts automatically
Search for existing contacts in WaliChat and update their internal records whenever new chat activity or visitor updates occur in JivoChat.
⚡
Handle offline inquiries and scheduled messages
Trigger scheduled WhatsApp messages or create new group chats in WaliChat based on offline messages and completed chat sessions in JivoChat.
🔗
Extend your workflow to team collaboration apps
Connect JivoChat and WaliChat with Slack, Google Sheets, HubSpot, or Zendesk to build powerful multi-step automation pipelines for your entire organization.
And much more...
Who is JivoChat + WaliChat integration for?
Support and sales teams automate visitor engagement, message routing, and CRM tracking between live chat and WhatsApp channels.
Performance marketers
Customer support leads
Account managers
Sales representatives
Operations directors
Customer success managers
📈
Performance marketers
You're running campaigns across web channels but your tracking sheet only updates when someone manually exports JivoChat leads, so the row counts you're optimising against are always a few hours behind — with this integration, every finished chat lands in your tools instantly and your data stays current.
🎧
Customer support leads
You manage live chat queues in JivoChat but customer inquiries sit waiting before anyone sends a WhatsApp follow-up in WaliChat, so response times slip — automating both apps means every completed conversation instantly triggers a WhatsApp message and your support team never misses a follow-up.
🤝
Account managers
You report on client engagement metrics to stakeholders but visitor updates in JivoChat take hours to reflect in your CRM or sheets, so review meetings rely on stale numbers — connecting these apps means every visitor update flows straight into your records and your reporting stays accurate.
💼
Sales representatives
You rely on rapid outreach after website visitors leave inquiries in JivoChat, but manual data copying delays your WaliChat WhatsApp messages, so hot leads cool down — with this integration, every offline message instantly triggers an automated WhatsApp message and your outreach happens immediately.
⚙️
Operations directors
You oversee customer communication workflows where live chat data must sync across multiple downstream business apps, but manual handoffs cause persistent data gaps — automating both platforms means every chat event updates your entire software stack without manual intervention.
⭐
Customer success managers
You need a reliable history of all visitor interactions across JivoChat and WhatsApp channels, but scattered message logs leave missing entries in your customer database — connecting these apps means every conversation and status change is recorded reliably in one place.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate JivoChat + WaliChat
Build and manage your JivoChat + WaliChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect JivoChat + WaliChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect JivoChat + WaliChat Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect JivoChat to WaliChat ?
You can connect JivoChat to WaliChat in 1 click using ready templates on Integrately or ask Integrately AI to build the automation for you.
Can I automatically send a WhatsApp message in WaliChat when a chat finishes in JivoChat?
Can I connect JivoChat, WaliChat , and Slack?
What is a good Zapier alternative for JivoChat and WaliChat ?
How are visitor information updates handled from JivoChat?
Can I handle offline messages received in JivoChat?
Do I need coding skills to automate JivoChat and WaliChat ?
Is the JivoChat and WaliChat integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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