JivoChat + Plivo Integration
Integrate JivoChat to Plivo in one click, or tell Integrately AI how you want each chat handled. Send follow-up messages, notify contacts, and trigger automated alerts instantly.
Free forever.Use premium features free for 14 days.1.
Visitor's information is updated in JivoChat Instant- Offline message is recieved in JivoChat Instant
- Chat is finished in JivoChat Instant
SMS is received in Plivo- Call is completed in Plivo
2.
- Send SMS in Plivo
- Make a call and play audio in Plivo
- Make a call and speak text in Plivo
- Send MMS in Plivo
- Search number in Plivo
- Get message by ID in Plivo
Trusted by experts at...
Ready Workflows for JivoChat + Plivo Integration
Send SMS notifications, handle offline messages, trigger calls, and update your communication logs, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JivoChat + Plivo flow
Log visitor interactions in your CRM, notify your support team, and track data across your business tools. Pick a combination and activate it in one click.
+
Shopify (4)
Shopify (4) +
Zendesk (4)
Zendesk (4) +
HubSpot (4)
HubSpot (4) +
Slack (4)
Slack (4) +
Google Sheets (4)
Google Sheets (4) +
Stripe (4)
Stripe (4) J
P
S
When a chat is finished in JivoChat, send an SMS in Plivo and create a customer in Shopify.
Finished JivoChat conversations instantly trigger an SMS via Plivo and create a customer profile in Shopify, so your store records stay updated without manual entry.
J
P
S
When an offline message is received in JivoChat, send an SMS in Plivo and create an order draft in Shopify.
Offline JivoChat messages automatically dispatch an SMS alert in Plivo and open an order draft in Shopify for fast follow-up.
J
P
S
When visitor information is updated in JivoChat, send an SMS in Plivo and update the customer in Shopify.
Updated JivoChat visitor profiles immediately sync with Plivo SMS messaging and update the corresponding Shopify customer record.
J
P
S
C
Use ChatGPT to summarise JivoChat visitor chats, send an SMS brief via Plivo, and create a Shopify customer note.
ChatGPT summarises completed JivoChat sessions, Plivo sends an SMS briefing, and Shopify logs the notes against the customer.
Supported triggers and actions for JivoChat and Plivo
Mix and match to build the exact automation you need
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → What can you automate with JivoChat + Plivo?
Streamline your customer communications by connecting live chat events directly to automated voice and text messaging workflows.
💬
Trigger SMS alerts on finished chats
Automatically send an SMS via Plivo the moment a chat finishes in JivoChat. Keep customers and team members instantly informed without manual intervention.
📥
Capture offline messages instantly
Map offline JivoChat messages into immediate Plivo SMS alerts and CRM tasks. Ensure no customer inquiry is ever missed or delayed.
🔔
Notify your team in real time
Alert support agents and sales reps through Plivo voice calls or text messages as soon as visitor information updates or conversations conclude.
🔀
Route communications based on submitted fields
Send different SMS follow-ups or make automated calls depending on the specific department or query selected during the JivoChat session.
🔄
Keep your CRM and support records updated
Automatically synchronize visitor profile updates between JivoChat and your downstream business applications to maintain accurate customer records.
🔍
Search and update existing customer records
Search for existing Plivo numbers or CRM contacts before creating new entries, preventing duplicate profiles and keeping databases clean.
📞
Handle completed calls and voice workflows
Trigger follow-up actions when a Plivo call is completed, updating your tracking sheets and notifying the responsible team member instantly.
🔗
Extend your workflow to business apps
Connect your JivoChat and Plivo flow with Slack, Google Sheets, HubSpot, or Zendesk to trigger multi-step team notifications and automated logging.
And much more...
Who is JivoChat + Plivo integration for?
Customer support managers, sales reps, and operations teams looking to bridge live chat engagement with instant voice and text notifications.
Performance analysts
Support team leads
Client account managers
Customer support supervisors
Operations coordinators
Quality assurance leads
📈
Performance analysts
You report on customer engagement metrics from live chat sessions, but your tracking rows only update when someone manually exports chat logs, so the conversion numbers you review are always outdated — with this integration, every finished chat triggers automated updates and your metrics stay current.
⚡
Support team leads
You need to respond immediately when offline inquiries arrive, but manual checks leave messages sitting in your inbox for hours — with this integration, every offline message dispatches instant SMS alerts so your team acts fast.
🤝
Client account managers
You answer to clients who want clear progress updates on support tickets and follow-up calls, but compiling status reports by hand causes delays — with this integration, every completed call and chat logs automatically to keep stakeholders informed.
📦
Customer support supervisors
The incoming chat volume is too high for your agents to keep up with manual record-keeping and follow-up messaging — with this integration, every completed session triggers automated SMS messages and CRM updates effortlessly.
🔄
Operations coordinators
You own the onboarding stage and depend on upstream chat agents to hand over customer details before you can create accounts or invoices — with this integration, every visitor update flows straight into your billing and CRM tools.
📋
Quality assurance leads
You need a reliable history of all customer interactions across chat and voice channels, but manual note-taking leaves frequent gaps in your records — with this integration, every conversation and call logs completely.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate JivoChat + Plivo
Build and manage your JivoChat + Plivo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect JivoChat + Plivo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect JivoChat + Plivo Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect JivoChat + Plivo Now
In Just 1 Click!
Frequently Asked Questions
How do I connect JivoChat to Plivo?
You can connect JivoChat to Plivo in 1-click using ready-made templates on Integrately, or ask Integrately AI to build the automation for you. It takes just minutes to link JivoChat and Plivo with tools like Shopify, Slack, and Google Sheets.
Can I automatically send an SMS via Plivo when a chat finishes in JivoChat?
Can I connect JivoChat, Plivo, and Slack?
What is a good Zapier alternative for JivoChat and Plivo?
How does JivoChat visitor information sync with Plivo?
How do offline messages in JivoChat trigger Plivo alerts?
Do I need coding skills to automate JivoChat and Plivo?
Is the JivoChat and Plivo integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect JivoChat or Plivo With 1500+ Other Apps
Popular JivoChat Integrations
Connect live chat solutions with CRM, helpdesk, and messaging platforms to manage customer inquiries and follow-ups.
See All
JivoChat Integrations
JivoChat Integrations
No popular apps found
Popular Plivo Integrations
Sync communications with analytics, billing, and team collaboration tools to keep your business messaging connected.
See All
Plivo Integrations
Plivo Integrations
No popular apps found
